McSheamus
Well-Known Member
I, too, had to send my Solo 2 in with an 'Error 7' issue. Unless the process has changed, you have to contact Arizer directly, not the retailer you bought it from. Just go to the 'Support' page of the Arizer website for instructions.
Their service was really good and they shipped me a brand new replacement that is working flawlessly so far.
Good luck.
I have already contacted them directly and hope to hear from them tomorrow. I would think i have to send it to Vaposhop in The Netherlands, not all the way to Canada
But I have no doubt this will be resolved proffessionally, still sucks big time to send something in!