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We are manufacturing this in the USA. It seems like a lot of orders were being declined by the bank, up to 75% of them. Some of them are bank issues, the others are ones on our side. We are working out the kinks as we speak on this. I am just as frustrated as the rest of you as I was...

Quick update, seems like most people are finding ordering success using Internet Explorer. If you have had trouble checking out, or didn't see a shipping option, please try using Internet Explorer. We tested this on FireFox and Chrome and have experienced some glitches that we are currently...

Quick note from Robot I thought I would weigh in for a brief moment. First, thank you to all who have ordered. You are helping us make the dream come true, i.e., building something great for great people. Moreover, thank you so much for bearing with us while we sort out the nuts and...

Quick update, I am working with our order processor to see why people are being timed out. On our end, we had tested all browsers and are still looking into it resolving this ordering issue I managed to answer most emails last night and will be answering them in order this morning. Sorry for...

Will be released a few months after our US launch. By then, we hope the lead times are significantly lowered.

We removed the confirmation email by sending unique links to everyone so that they could register and order in one step. Back to answering emails :ninja:

Just letting you guys know that I am knocking down your questions and emails one by one. Sorry for the delayed response, I'm a one man crew right now so a little behind.

Hey guys, we noticed our credit card processor is not capturing information properly. I am speaking with them as we speak. Once we get that taken cared of, I will approve the rest of the people that registered. Sorry for this delay, during our testing it was working fine but as they notified...

Arf777 - You will get a second email before you are able to order that will confirm your registration. We did it this way because people have already forwarded the link to non-discount pre-orders. This way we can double check. Quick note - we received over 100 bounces, if you did not receive...

Funny we are talking about this today because yesterday I got to test BHO in the Cloud and it was a very, very interesting test. The hardest part is to get the oil into the ELB without getting it gunked up all over the sides. We ended up pouring it out of the vial after we head heated the...

Thanks @MarcellusWiley - you pretty much hit the nail on the head. @tokerjoker - I understand your frustration. The negotiations were wrapping up and then a few new variables interjected themselves so we essentially had to start at square one. I take accountability for my own overzealousness...

Hey guys, I apologize for the lack of an update on the negotiations. We got a little side tracked last week with some extra curriculars that needed to be addressed. We have a meeting scheduled for later in this week to finalize project details and what the financials of our partnership will...

I can only speak for myself, and all the others that have tried the Cloud in my presence, no one has ever brought up the noise being annoying or taking away from the experience. Think of it this way, you can't have Ferrari performance if you have a quiet 4 cylinder engine. If silence is your...

They are definitely winding down. We are fast approaching an agreement and I will be happy to tell everyone what the next steps are once the ink is dry... To answer your question, the sound you heard is the air turbulence that is taking place inside the VXC. Due to the increased air...

Sorry there isn't some really interesting explanation for the crookedness but VapeArts hit the nail on the head. The Cloud that I have been using is a beta unit, including the enclosure. What happened was one night, we removed the limiter on the VXC and I left it on overnight to see what would...

Happy to have found this thread! Ask and you shall receive http://youtu.be/SU1uSrHr7Kk How are you enjoying it so far? The Matrix is an awesome perc IMO... the video says it all

As we wind down the negotiations, here is a little glass porn to keep you guys busy http://www.youtube.com/watch?v=SU1uSrHr7Kk&feature=channel_video_title

Just so everyone knows, the only place you can order the VapeXhale Cloud will be off of our website. They won't be carried in stores, ebay, or any other online merchant for at least the first 6 months after we launch. We are doing this so that we don't run into any of the other distribution...

RussyRoo - we definitely appreciate your message and semantics is something that the internet isn't very good at articulating. I didn't feel that Silver420Surfer, or anyone else for that matter was being rude, I just wanted to level set the situation. It is one of those things that is easy to...

+1 Max is the man, very wise indeed!