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This video should give you a good view of what you are looking for. http://www.youtube.com/watch?v=50dfXRqAz5Q

Thank you for that, I have updated the website. :peace:

Hey guys, just to add to what Troi mentioned, we are gearing up for our launch. There are a few reasons why we had to clean up our website and temporarily take down our FB and Twitter pages. First, as everyone here knows all too well, we had some issues with our credit card processor and...

You hit the nail on the head, Sovereignty provided us his gridded trees as he is EXTREMELY busy and didn't have the bandwidth to do assembly. Tree by Sovereignty, assembly by VapeXhale. We'll have clear photos by the time you order so people can choose whether or not they want it. I have the...

Just wanted to give DubCRider a big thank you for teaching me the ins and outs of the Omicron. I must say it is quite the lovely device. The Pure Gold option is what I went for, easy to fill and I was off to the races.

Definitely, sent you an email, let me know when you'd like to meet up. @dopefiend - thanks for the continued testing on the Cloud :)

I hope everyone is having a happy holiday weekend. It has been brought to my attention that a few of you have not received your refunds yet. If that is the case, please email: Support@vapexhale.com and include: Name Address Last 4 digits of credit card you ordered with I will be speaking...

I sent Rogan and Dopefiend's unit out on the same day before my vacation and was in a bit of a rush. After I got back, I realized I grabbed one of the old beta units that was in for repair and hadn't been disassembled by mistake. Hoping to meet up with him at the UFC this weekend to personally...

Sorry to leave you guys out in the dark about that... Long story short, in case you haven't been following, we were forced to refund everyone's money and only process credit cards when the orders would be shipped. The $350 pre-orders will get emails around Xmas, once they have placed their...

And today's eagle eye award goes to Elluzion! :ninja: To answer your question, I took this unit apart and re-assembled it and that is what happens when someone puts a screwdriver in my hand. If you notice the lower set of 4 screws on the Cloud, you have to screw them in one turn at a time so...

@lepstadder - Here is the packaging the VXC will arrive in - it can double as carrying case when you take the Cloud on the go. and a little sneak peek at a production unit Your link text

Cisco - I empathize with you and if you want to call your CC company and protest the charges, I am not going to convince you otherwise. I accept full responsibility for this fiasco and have done everything in my power to expedite this process. First Data is doing a full audit of our financials...

I contacted our credit card processor today, First Data, and they confirmed that all the paperwork for the refunds have been submitted and to allow up to two weeks for everyone's refunds to appear on their statements. Based on the timeline they gave me, that would mean everyone should receive...

Appreciate the support from those that are understanding to our situation. Also, happy to improve based on the constructive criticism and feedback we have received. Whether small or large, we are trying to be as professional as possible. We have and will continue to make mistakes but our goal...

@CDS - you are all good, you will get your email when your unit is ready to ship

We've responded several times to you to see how we can help. I have already told you that other than the email from Mar 31, I have not received any further correspondence from you. Whether you sent 5, 16, or 500 emails to us, we cannot answer them if we did not receive them. We are happy to...

I rewatched the video and based on the video, I can see why you have come to that conclusion. What I can say is that it was evenly vaped when looking at it with my own two eyes and I'm not sure why it appeared the way it did in the video. As you guys can probably tell, outside of some really...

I'm trying to describe the differences without downplaying anything any of 7th Floor's products. Just because a vaporizer can get hot enough to combust something, doesn't mean that it is efficient at extracting vapor. The way the air travels out of the Cloud and past your herb, there is more...

I hear you guys loud and clear. I'll see what technical requirements are required to add USPS as an option. TGIF everyone.

I think you just saved my sanity here. As you all know, we have outsourced almost every aspect of our business so that the three founders can do what we do best, focus on building the best vaporizer we can. I assumed that launching a site with just three options would be fairly simple but...