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There are about 10 orders left which are missing reloads for some reason, I’ve shipped them yesterday and it should arrive to them on Monday. I expect those orders will be sent the same day or Tuesday. Sorry for the delay

Keep pushing the bowl into the stem while trying to unscrew the cap.

You can replace the o-ring that goes into the stem first to the 6*1mm size instead of the 5*1mm

Sorry about that, some early orders got out with burr in the tip connection. If the threads are damaging the o-rings then please try to deburr it like I do in the video with a metal or ceramic tweezer, around the inner edge marked in the picture. That’s where it usually tears up the O-ring. Then...

That won't work anymore unfortunately, how did it become black? At which part of the install did it you have to force it so much so that it got mangled? I'm trying to improve the manual of the install, maybe I missed something again. Send me an order no in PM please

It will be on the way in a few days, they should receive the stock tomorrow. Sorry for the wait.

4 months production + 2 months of QC + usual delays.

Bottom of the Manual

There was an update recently that the parcel got stuck at customs because they required a safety emissions report for the vapes, which was completed today. All orders placed up until last Wednesday should be on their way this week if they release the parcels soon.

yes with the next batch Please remove the indicator housing and send a picture of the spring before taking it apart completely.

If you heat it until it times out, when it changes to a solid light, that means it's barely heating anymore—just very slowly. If you're going by the clicks, then I suggest maxing out the wand temp and taking it out shortly after it clicks (depending on your specific clicks and preference). This...

Yeah I don't think that can be saved unfortunately, drop me a PM with order no.

No, it doesn’t matter where it’s facing. Please take it out and send another picture of the spring. The inner end of the spring (where there is the 90deg bend) should be touching the post.

Sorry please send an email with your order no No, FS are only from the UK store.

If the AVB looks good and you don’t loose most of the vapour during heating somehow then it’s likely the weed. Do you only have a volcano vape apart from the tempest? Are there balls in cap? Can you see it through the ball screen?

Pick it out with a needle. I just realised that there was a very important step missing: "4. Move the pointer to the starting position."

Unfortunately, the next shipment is stuck at customs because they are requesting a safety test report for the vapes. We're in the process of making this report, but it could take another 10 days to be finished. Sorry for the very long wait!

No sorry about that, please send me your order no in pm

They’re all a bit different, just like the clicks. You can adjust it as you like. Normally zirc 290 should be between 2nd and 3rd line. That’s normal as the click disc jumps it can hit it

Unfortunately I managed to oversell the black Tempests too :( Any orders on the UK site that have not yet been shipped with a black primary color Tempest WOOD can change to a green, purple, or blue (or any combination of these) full Ti model at no extra cost OR get a free Reload. Any orders...