Hi, I can not reply to all the DM,s cos the server thinks I'm a bot
I'm to fast
I got your order numbers and sending it to the warehouse to push them out first. Thanks.


Not gonna lie if they have them ready to ship from the warehouse and they will start going out this week. I am totally fine with him doing what I do every day of my job, lie to the customer that I am getting a message over to the warehouse to get that out as quickly as possible. The warehouse will do what's right regardless, it's in the system and it's to ship out quick. He did mention earlier that all preships would be filled with the second container. I am guessing that is state side & Europe has theirs. personally I appreciate any added effort or smoke up my ass. I am a later May order, haven't seen my TN yet, I messaged him pretty soon after he posted, and not gonna be mad if I get my golden ticket the end of the week/early next week.@Gary-Airvape I thought you were shipping out based on order number.
Allowing people to jump the queue because they happen to see your post here doesn't seem like the correct thing to do. Customers that don't frequent this forum will have to wait even longer without knowing why.
If you believe it's unfair simply don't email Gary. Problem solved.Allowing people to jump the queue because they happen to see your post here doesn't seem like the correct thing to do. Customers that don't frequent this forum will have to wait even longer without knowing why.
If you believe it's unfair simply don't email Gary. Problem solved.
I dunno guys, it seems more like a tactic to stop the complaints in this thread rather than any effort to make right. All that is needed is to ship out based on order number and keep us informed on delays.
I never expected to receive my unit on the original estimated date as there are always delays when manufacturing in China, but I do expect to be kept up to date as to what is happening. Instead, updates were virtually non existent and now people that ordered potentially weeks after me will get theirs first as I refuse to push other people further back by queue jumping.
I use my AVLP daily and will no doubt use my AVLP2 daily, but I will think twice before I purchase from Airvape again.
OK, but you will see in my comment that I clearly stated that didn't expect to receive it on time. I know the company has a history of delays.You say you will think twice before purchasing again from Airvape...
This type of situation has happened since the OG Legacy launch back in 2020.
Can't say if they launched the Legacy Pro back in April and I didn't order until the end of May of 2022, but I received that one quickly.
Apparently the Enso had the same situation happen.
It really shouldn't come as a surprise. Some companies are better prepared or will wait to achieve preorder sales once they have a clear picture of how many units they have on hand and how quickly they can fulfill the preorders.
Maybe it's situational and anything from covid to tarrifs and manufacturing woes are delaying these preorder dates. Things out of the control for the company.
In my stance, if I truly don't want to wait for a product I paid for months in advance, maybe I just wouldn't jump the gun and preorder expecting a certain date. I would wait after some time that I know they can easily fulfill my order and the kinks have been worked out from the first couple of product batches.
Do I learn though? Obviously not. Had the same thing happen with the HR Rogue. Ended up getting a first batch error that rendered the vaporizer useless but warranty took care of that and the issue was fixed in the newer batches.
These things happen, it just depends on your patience level and impulse to purchase to form your experience.
US or EU?Got my shipping notification last night. Ordered April 17th.
The point is that we live on the cutting edge of vape technology on this forum and get to enjoy a lot of perks, fun, and discounts because of it. But sometimes we get cut.
IDK why anyone is hanging on to their order and spending so much time complaining when they could have cancelled their order any time. There is so much horror going on these days that this stuff shouldn't even be a blip on the radar. Don't we all have at least one other device to tide us over?!
I mean, gosh, Gary even offered to try to bump us in the queue and it resulted in rioting in the streets. Oh my god.
Because the limited communication from the company ever since the first expected delay has been “another week”, “. “They left china in 1652”,”They’ll be in the warehouse tomorrow” and I hate canceling if this happens to be the one time they are actually telling the truth. I’m just canceling future orders.The point is that we live on the cutting edge of vape technology on this forum and get to enjoy a lot of perks, fun, and discounts because of it. But sometimes we get cut.
IDK why anyone is hanging on to their order and spending so much time complaining when they could have cancelled their order any time. There is so much horror going on these days that this stuff shouldn't even be a blip on the radar. Don't we all have at least one other device to tide us over?!
I mean, gosh, Gary even offered to try to bump us in the queue and it resulted in rioting in the streets. Oh my god.
same here! order #48xxI just got a mail saying my order is complete (EU). No tracking (yet? Not sure what they’re shipping with) but I guess / hope it’s still a good thing
Order #46xx fyi.
I just got a mail saying my order is complete (EU). No tracking (yet? Not sure what they’re shipping with) but I guess / hope it’s still a good thing
Order #46xx fyi.
Receiver the status update - now that i'm in away for the holidays ...I just got a mail saying my order is complete (EU). No tracking (yet? Not sure what they’re shipping with) but I guess / hope it’s still a good thing
Order #46xx fyi.