Hi everyone,
Thanks for sharing your feedback on the Ceramo XL. We see there are some questions and concerns, let's get everyone up to speed.
Ceramo XL
Conceptually, Ceramo XL is designed to be a pure ceramic device with no additional parts or materials in the air path. We always strive to make unique and innovative products, the one-piece solid ceramic zirconia design of Ceramo XL meets these goals.
Ceramo XL essentially has a built-in single bore ceramic tube, similar to the regular Convector, but without the need for o-rings. From customer feedback and internal data we felt that this design was the best option. Data and feedback shows preference towards the single bore vs the quad bore in the regular Convector and Convector XL customers have been requesting an XL single bore ceramic tube option. Keeping versatility in mind, we made the inner diameter of the Ceramo XL 8mm to be compatible with the regular quad bore tube we offer and other 3rd party parts. Many of our customers have existing accessories and want to mix and match parts. With this design customers get the option of a pure ceramic air path with a built-in single bore ceramic tube without any need for assembly of extra parts, the option to use the quad bore insert with o-rings and/or the ability to use 3rd party 8mm mouthpieces or inserts from their collection.
It should be noted that any additional cooling in any device will remove some constituents. Our theory is it is best to start with the highest delivery option and adjust from there.
XL Cap
The XL Cap has been revised to all Stainless Steel. There were some concerns voiced by customers regarding the potential for build up on the Titanium XL Cap. We listened to feedback and updated the XL Cap housing to Stainless Steel(the exact same alloy used for the heater plates in all Convector Caps to date). This Stainless Steel alloy (430 series) has greater Iron content and is optimal for induction heating. An all Stainless Steel cap also has other benefits; greater heat retention, more robust welds between the heater plate and the cap housing, magnetic for contact with cooling/removal tools. This was a decision made from an efficiency, performance, overall quality/longevity of the device and customer feedback, not to lower our production costs as some have insinuated in recent posts.
With Stainless Steel, the laser welds can be slightly more visible but this is a worthwhile trade-off for a more robust weld bond. The fitment of the XL Cap can be adjusted with the new Cap Adjustment Tool. The screeching some people have reported when heating with the wand is most likely related to the metal vibrating while in the induction field and/or the metal contracting/expanding when heated. We have not encountered any screeching when testing and from reports it doesn't seem to be consistent across the board. The wand is a 3rd party product that we don't have control over. We have not heard any reports of screeching when using the Inductor. If the XL Cap design needs to be addressed we will do so.
Cap Adjusment Tool
The included Cap Adjustment Tool was designed due to slight tolerance/variances on the fins of the caps and outer diameter of the chambers. The Tool can be used on all Convector caps, including the regular Convector. This was also implemented from customer feedback to avoid having Caps that are too tight and get stuck or sitting too loose on the chamber.
New Camouflet Moutpiece and Cooling Media
We are stoked on the new Camouflet Mouthpiece! The prototypes are excellent and production is underway. We've been wanting to create a Mouthpiece compatible with all the Convectors for some time now. We received many requests from customers to create a matching black ceramic mouthpiece for the Ceramo XL and we started forwarding designs to the factory to confirm feasibility for production. The requirements for the ceramic Mouthpiece design proved challenging but after some tweaks and revisions we solidified the design and placed the order for the mould and prototypes. This is a timely and costly process, product development and production does not happen over night. This was not an afterthought but rather an ongoing work in progress. We did not want to delay the shipping of the Ceramo XL at the expense of releasing the Mouthpiece on the same timeline. It would've been nice to do so but the Mouthpiece completion is scheduled for May.
We have also been testing different cooling media options for some time and our results have shown that the 3 different options of Glass, Nano Carbon and Stainless Steel beads offer the best performance and versatile configurations:
-Glass for general cooling.
-Nano Carbon for cooling and new/unique added filter properties.
-Stainless Steel for cooling and induction heating properties.
The Stainless Steel beads can be placed in the Ceramo XL air path, first, so they are directly behind the chamber screen. The remainder of the stem can be filled with glass and/or nano carbon beads creating a thermal break between the metal beads and other material = low heat conduction throughout cooling media. We've had request from customers to offer a "post" chamber heating option and this was a feasible solution. We also wanted to provide a Stainless Steel bead option that is induction heater compatible to allow 3rd party devices powered by "ballvape" heaters to be compatible with the Inductor.
Hopefully that covers everything. We always have our customers best interest in mind when making decisions related to Camouflet and our products. We understand that our customers and supporters have questions and concerns from time to time and we are always here to address them. We are always working on improving our products and company operations, protocols and procedures. Camouflet is a small company still in start up phase, pouring all funds back into the company to ensure sustainability and success. This is no easy feat, especially in today's current economic climate. Thanks to all our supporters, all of this is possible thanks to you. Thanks to everyone who's sent us countless emails about your positive experience with Camouflet and our creations. We look forward to sharing more awesome and innovative products in the future!