The logic that just because other new products were delayed that its ok to have severe delays is utterly flawed. One thing has nothing to do with the other. I've done many many kickstarters and many have NOT been delayed. And the ones that were delayed this severely always lead to a lot of discontent. Telling someone to ask for a refund after all the months of hype and waiting eagerly for months is also not cool at all. We have invested time, resources, emotion, and patience and we have a right to express how we feel. People have different circumstances and tolerances hence the different reactions. If you are patient that's great, I have been in the past with some kickstarters that instilled more confidence in me. Keep in mind its not like we haven't waited many weeks already. We have just like you. And trust me on this, had it not been for many people complaining on some projects things would have been delayed much further in most cases. As I predicted last week, v1.1 was supposed to drop last Friday, then "later that evening" on Monday, and now its Friday again and no word. Thats why it should have been ONLY a critical bug release if even that. When Apple or anyone starts shipping their new iPhones they don't stop shipping to deal with bugs even though they've been in a similar situation several times. Most people value timeliness over an absolute perfect product. And for those that want a perfect product they have the option to wait for the release with the product in hand. No one is forcing you to use it. We, on the other hand, have no choice. I really think the main issue here is they just haven't properly set expectations. And just because they are detailed with some of the challenges they're facing doesn't mean its excused. In fact, in many ways its better not to go into so much detail. As they continue their business they will realize that its better to keep their personal and business challenges much more private and stick with general statements. Trust me I've been there. Because customers now can also do the same thing. They can start going into detail on how their delays are affecting their lives, especially with a medical product. I don't mean to be overly critical. I really mean well and wish them the utmost success. I do believe they are very capable and talented and hope they can get through this initial period.