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Dynavap VapCap Shipping Discussion

Discussion in 'Vaporizer Shipping and Ordering Discussion' started by ohjameson, Jan 9, 2016.

  1. jim-bob

    jim-bob Well-Known Member

    Messages:
    426
    Just checking back in - I had two outstanding orders;
    7/15, Ti Blackwood, VonG, torch - received 9/15
    7/18, Omnivap, torch - received 8/27

    I had no expectations as to shipping status for either, and was surprised to receive the 'preorder' omnivap first. Communication was minimal on either end, i received order confirmations, then order status changes, then shipping notifications.

    No complaints.
     
    Paperback Writer and Squiby like this.
  2. Pyr0

    Pyr0 Stoned Roses

    Messages:
    648
    Location:
    Wirral, U.K.
    Order placed on 5th September for an Omnivap XL, a stash and some spares
    Order complete email received on 3rd October
    Shipping email received 4th October
    Green envelope received 11th October
     
    Kozzmozz, jimfish4130 and Squiby like this.
  3. Duke_Raoule_V

    Duke_Raoule_V New Member

    Messages:
    1
    Ordered a ti woody and dynastash on Sunday (the 16th). And it arrived today the 19th. Looks like they've got things rolling! Loving this thing
     
  4. kohr

    kohr Member

    Messages:
    19
    I finally was able to place my order today!

    Waiting on a Ti Woody X Titanium mouth piece along with a Dynastash! Can't wait to get them, hopefully ships soon.
     
  5. DDave

    DDave Vape Wizard Accessory Maker

    Messages:
    3,853
    Location:
    Judge the Vaper by the Vapor
    Ordered VapCap S, Torch & Leopard wood dynastash ER on September 28, 2016.

    Waiting on Dynastash.. all else received when expected.
     
  6. Tommy10

    Tommy10 Well-Known Member

    Messages:
    1,263
    Anyone know the current rough turn around on an international VonG?
     
  7. sixstringsmash

    sixstringsmash Well-Known Member

    Messages:
    306
    Well the worst thing that could happen did happen today. My beautiful new omnivap was set to arrive. The USPS tracking page said it went out for delivery at 10 a.m. The tracking page still says its out for delivery, but seeing as its almost 11 P.M now I don't think my delivery drivers coming today. The night has been ruined. At least I still have my woody!
     
    Vapor_Eyes and Squiby like this.
  8. sixstringsmash

    sixstringsmash Well-Known Member

    Messages:
    306
    Well an update to my shipping fiasco. I just called my local USPS post office and to my great and ecstatic joy they have no idea where my package is! They told me they've started an investigation into it and will notify me within 2-3 days. Oh joy.

    Edit: ITS HERE! I guess in between the three hours I called USPS to inquire about my package they must have found it and shipped it over to me because it just appeared in my mailbox! I'm so excited for my new mokume omnivap.
     
    Last edited: Nov 15, 2016
  9. grokit

    grokit well-worn member

    Messages:
    11,801
    Location:
    the north
    Dynavap's new web site looks great, I reset my password today. All of my address information was already there, but my 'cyber-monday' order hasn't migrated over yet. I'm guessing that since I got in on the sale at the end and needed a bit of communication to get it sorted, that some parts may still need to be made. I just got an old triple-flame cigar torch with a built-in flashlight that no longer works going so I'm all set.
     
    Vapor_Eyes, t-dub and jimfish4130 like this.
  10. nickdanger

    nickdanger Well-Known Member

    Messages:
    256
    Location:
    Fly-over Country
    They must be working round the clock up there, as I got my shipping notice today also. I ordered a cocobolo ti vong, a couple of OGs and a double garage dynastash. At least I have my OG and Omni to tide me over!
     
  11. flotntoke

    flotntoke thoroughly vaped

    Messages:
    2,514
    Don't think I ever got one of these, but it wasn't too hard to figure out and do.

    Now if I could just see my long waited for order. No problems with the $80 or so one for some accessories and an OG for a Christmas gift i picked up on BF sale. Ordered on 28th, got notifications the other day, and scheduled for delivery on Saturday. Awesome!

    Not so much with my large, and much more expensive, order placed on 11/3. My OMNI (finally ordered) and a bunch of other stuff. Ordered then so I would have everything before BF sales slowed things up. So much for that idea! I've seen photos of most items in my order posted here as new receipts that were ordered during BF sale. If waiting for a T-shirt or something not so important that is on backorder is keeping my OMNI from me, that would really suck. Worst part is that I still don't have any response from DV to the email I sent last Saturday inquiring about my order, and offering to pay shipping again if they ship what's in now and whatever else when it is available.

    Glad to see everyone else is receiving their stuff, and enjoying great communication and CS. But, I sure am jealous! :cry:
     
    Last edited: Dec 8, 2016
    grokit, Baron23, Stevenski and 3 others like this.
  12. Majordude2626

    Majordude2626 Well-Known Member

    Messages:
    67
    Dude the VAS is so Strong with this thing!! Ordered BF and no nothing. I know I just have to wait my turn until they get to my order, but the VAS has me checking my email constantly hoping to hear something. Somebody posted my exact piece with a picture and said it was there 2nd runner up. It looked friggin amazing. Going friggin crazy waiting, luckily my haze and fc-187 combo is keeping me from exploding.
    I seriously should have ordered before black friday paid extra and gotten ahead of the curve. I made sure none of my pieces were custom and were in stock. I dillydalllied on the site way to long, should have made a decision and placed order right away.
     
  13. FreddieFresh

    FreddieFresh Well-Known Member

    Messages:
    267
    Check your spam folder. That's where I found my order confirmation and the email about resetting my password. Apparently Gmail doesn't like vaping as much as I do because they've blocked emails from FC and UD as well
     
    Alexis, stark1, flotntoke and 2 others like this.
  14. flotntoke

    flotntoke thoroughly vaped

    Messages:
    2,514
    Yep. Been checking it. Still nothing there either.

    Contact is working on new site, right?
     
    FreddieFresh likes this.
  15. FreddieFresh

    FreddieFresh Well-Known Member

    Messages:
    267
    Hmmm... they weren't showing up on my phone but they were there when I checked the website. Was hoping that would help.

    And I believe so. I've just been emailing Matt directly since I originally contacted them a couple of months ago. He emailed me this morning. They seem extremely busy but if you send a message to Matt@dynavap.com or likewise George, I'm sure they'll get back to you ASAP.

    Edit: I expect the customer service will improve tenfold once they can finally manage to keep up with demand. Right now they're still a young company that is suffering serious growing pains. I admit patience isn't always one of my better traits, but I'm happy to be a small part of DV's development.
     
    Last edited: Dec 8, 2016
    Alexis, flotntoke, Stevenski and 2 others like this.
  16. Stevenski

    Stevenski Enter the Dragon

    Messages:
    1,404
    Location:
    'straya mate
    I had to send a follow up email & it turned out my order was on someones desk getting some extra QC to make sure things were as per my comments (I did check what was available earlier in the week). Definitely shoot Matt an email at info@dynavap.com as he is very helpful & an absolute asset to Dynavap (Matt better get a Christmas bonus @VapCap :lol:).

    The big mistake made was launching a new website during their biggest ever month of sales. Most likely it was meant to launch before the sale & well shit happens :shrug:. Should have been delayed for a week or two as the volume of emails they must have received about orders not being updated on the website would be crazy.

    Still orders are shipping & new converts are getting their first experience of a VapCap. I remember my first time :nod: :2c: :peace:.
     
  17. stark1

    stark1 Live Magical Moments, 4 we only go around once

    Messages:
    1,713
    :leaf:To all (of us) who are awaiting their Xmas green packages, I believe Matt and his new helper are streaming the orders out as fast they can.

    Some orders may need completion, and the great expectations may cause some anxiety, but we will
    we will be happy campers. Eventually.

    All Hail VapCap! :nod::tup::clap::wave: Hello, Santa. George.
    (When RD VapCap caps going on sale, please?)
     
    Last edited: Dec 9, 2016
    Squiby, FreddieFresh, Alexis and 4 others like this.
  18. flotntoke

    flotntoke thoroughly vaped

    Messages:
    2,514
    Thanks, and to @FreddieFresh , for the suggestions. Will write to Matt directly.

    Certainly don't know at this point, but am afraid the t-shirt I got may be what jammed me up. Noticed they changed from what they were before on the new website, and new ones aren't available yet. Everything else in my order looks like it is moving through. Maybe lasered caps? I dunno. Really hope it's not the t-shirt that is causing me to wait more than a month. Only threw it on because was already doing a big order, and figured it would help me turn even more people on to VCs.

    edit: should know soon and will report back. thanks for all the support! FC always great, and this is definitely one of those wonder threads with great members!
     
    Last edited: Dec 9, 2016
    Squiby, grokit, Vapor_Eyes and 5 others like this.
  19. Stevenski

    Stevenski Enter the Dragon

    Messages:
    1,404
    Location:
    'straya mate
    Matt will see you right @flotntoke. I would be pissed if it was a t shirt holding things up though.
     
  20. jimfish4130

    jimfish4130 Well-Known Member

    Messages:
    174
    It's probably the t shirt, I asked Matt about merchandise the other day and he wasn't sure when they'd be in, I'm holding off getting my laser engraved cap until I can get a dynamug
     
    Squiby, flotntoke and stark1 like this.
  21. flotntoke

    flotntoke thoroughly vaped

    Messages:
    2,514
    Wanted to follow up and thank you guys again for the advice. Matt emailed me back first thing this morning (tho I didn't see until I got in tonight). My order should go out early next week. He was trying to get it out today, but they were short on some Omni parts and making new ones. I'm good if it goes out early in the week. Should be here by next weekend!:clap:

    Still don't know what the initial hold up was. Am sure I've seen mention of Omni's being sent pretty quickly over the last 6 weeks (while my order was on hold), but could be wrong there.

    Whatever the case, I'm just glad things are moving forward again! See you guys over at the "big boy" thread now that I've got my good news. FWIW, was kind of surprised to see all of this (especially my first post about this related to new website) come over here. Plenty of shipping chatter in main thread for past week + (as usual), but guess whiners have to be responded to.

    Thanks again!
     
  22. Stevenski

    Stevenski Enter the Dragon

    Messages:
    1,404
    Location:
    'straya mate
    Some members hormone levels increase exponentially if they see shipping discussion in a thread no matter how relevant. Lets be fair & allow them their safe space so they aren't triggered @flotntoke ;)
     
    flotntoke likes this.
  23. grokit

    grokit well-worn member

    Messages:
    11,801
    Location:
    the north
    What does it mean when an order is "completed"; does this mean that it's ready to ship or..?
     
    Stevenski likes this.
  24. CaptainDave

    CaptainDave Well-Known Member

    Messages:
    27
    Location:
    Michigan
    "Order completed", means it's ready to ship. Next email will be shipping info with a tracking number. Usually takes a day for USPS to have the package info in their system.
     
    Squiby and grokit like this.
  25. rendar1970

    rendar1970 Active Member

    Messages:
    20
    Anyone know how they are doing on fulfilling orders? Have most of the black Friday orders shipped yet? I ordered mine on the 28th and haven't received a shipping notification yet.

    I know, I know, patience is a virtue. I'm not too worried, just curious if anyone had heard how they are coming along. Can't wait to try out my new Ti Woody XLS.
     

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