Ascent Vaporizer - The Ordering, Shipping, & Other Nonsense thread

Are you going to definitely buy the Ascent as things stand now ?

  • Yes

    Votes: 37 26.6%
  • No

    Votes: 28 20.1%
  • Yes, and I want a pre-order from DV put in place

    Votes: 31 22.3%
  • Yes, and I DON'T want a pre-order from DV put in place

    Votes: 6 4.3%
  • Who cares !! Just wait for it and shut up !

    Votes: 37 26.6%

  • Total voters
    139
  • Poll closed .
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VaPeD&CoNfUsEd

JoDa Glassworks
Glass Blower
Lol! I just got a call from a LV phone number. It was a DV rep, he just wanted to take the time to personally try to set my mind at ease. Also he noted that all people that preregistered will be receiving an email probably by end of day tomorrow explaining things and apologizing for the inconvenience. Unfortunately he also stated that we are looking at a minimum of 2 weeks.:(

Sorry it's not the best news but it is news I guess. Atleast their trying to communicate.:)
 

AscentiaL

New Member
V&C, I think that's the same guy who was taking calls and names yesterday. He did mention two weeks, but only as a personal rough estimate. Did he seem more confident about that this time around? Any other info?

Thanks. I can't believe info is this difficult to come by.
 
AscentiaL,

VaPeD&CoNfUsEd

JoDa Glassworks
Glass Blower
Actually I took his tone to mean that 2 weeks was the minimum. (I could be wrong). I even asked if they had a demo unit laying around? He chuckled and said no. Lol. He made sure to emphasize that IT IS COMING, they just can't really say when.
 
VaPeD&CoNfUsEd,
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Snappo

Caveat Emptor - "A Billion People Can Be Wrong!"
Accessory Maker
Love to hear that.

As soon as I pre-ordered the Cloud EVO I cared a lot less about the Ascent release date :tup:
Not to mention there's sincere talk at Cloud HQ about a portable unit on the drawing board that's gonna rip hard!!! That company has an outstanding reputation and product line!!!
:rockon::tup::clap:

http://fuckcombustion.com/threads/vapexhale-cloud.5247/page-669#post-435882


stonemonkey55 said:
I'm sure our portable will be the nail in the coffin.
(Ascent should be a good glass portable competitor)
 
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Snappo,
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Jill NYC

Portable Hoarder
Over the last few weeks, I have been stuck on a tarmac twice - each close to two hours.
It just hit me how these two incidents are a great lesson for any customer service industry to observe:

The first time the plane was about 3/4 full. The Pilot made only two announcements - the first was flight time info (he did not make ANY mention that we had already been sitting around for a good 25-30 min) & then about 5 minutes before we finally moved, he told us we would be moving shortly & was sorry for the unavoidable delay. By the time that announcement happened, people were audibly FURIOUS. It was a miserable flight, full of angry passengers and deflated & abused flight attendants.

The second time was a PACKED flight (unfortunately, I had a middle seat next to a man I wish had showered prior to boarding) The pilot made announcements every 15-20 minutes - most of which were just him reiterating he wasn't sure how much longer the wait would be, but he would let us know as soon as he knew.
While, personally I was more miserable in the 2nd incident (due to my smelly middle seat), in hindsight, I realize there was an unbelievable different attitude on that flight. NOT A SINGLE passenger (as far as I know) raised their voice; the flight attendants were helpful & appreciative. Not once did I feel passengers were going to storm the cockpit for answers (like I felt the first time around, with me ready to lead the pack!)

Continued acknowledgement that there is an issue - even if a solution is not readily available goes a long way to keep people calm and forgiving. It costs (next to) nothing, doesn't put anyone in a legal bind by making false promises, etc. and it take minimal effort.

That's my thought for the day. Sorry for the ramble..
 

tamale

New Member
That's a good analogy Jill NYC, with the Ascent I feel like the passengers on the first plane, wanting to storm the cockpit in a rage! I'd also add that when flights are delayed, usually they give some reason like they are waiting for a runway or whatever. In this case DaVinci has given no reason, just that they are 'delayed'. I think that is insulting to those of us that already paid, and gives the impression that now they have our money, they couldn't care less about giving an explanation.
 
tamale,

Snappo

Caveat Emptor - "A Billion People Can Be Wrong!"
Accessory Maker
Over the last few weeks, I have been stuck on a tarmac twice - each close to two hours.
It just hit me how these two incidents are a great lesson for any customer service industry to observe:

The first time the plane was about 3/4 full. The Pilot made only two announcements - the first was flight time info (he did not make ANY mention that we had already been sitting around for a good 25-30 min) & then about 5 minutes before we finally moved, he told us we would be moving shortly & was sorry for the unavoidable delay. By the time that announcement happened, people were audibly FURIOUS. It was a miserable flight, full of angry passengers and deflated & abused flight attendants.

The second time was a PACKED flight (unfortunately, I had a middle seat next to a man I wish had showered prior to boarding) The pilot made announcements every 15-20 minutes - most of which were just him reiterating he wasn't sure how much longer the wait would be, but he would let us know as soon as he knew.
While, personally I was more miserable in the 2nd incident (due to my smelly middle seat), in hindsight, I realize there was an unbelievable different attitude on that flight. NOT A SINGLE passenger (as far as I know) raised their voice; the flight attendants were helpful & appreciative. Not once did I feel passengers were going to storm the cockpit for answers (like I felt the first time around, with me ready to lead the pack!)

Continued acknowledgement that there is an issue - even if a solution is not readily available goes a long way to keep people calm and forgiving. It costs (next to) nothing, doesn't put anyone in a legal bind by making false promises, etc. and it take minimal effort.

That's my thought for the day. Sorry for the ramble..
You make a good point in a fine way! If I am recalling correctly, DV has appealed to all of differing temperaments through the course of one ordeal to the next with explanations. Nothing, openness nor silence, has served to quell the masses. I suppose, the aforementioned being true, DV could communicate more with nothing more to lose, while maintaining the apathetic among us ...and in this way your point has good merit!:2c:
 
Snappo,

sam reynolds

because "Samantha" is a mouthful.
That's my thought for the day. Sorry for the ramble..
Nail: meet Jill and her hammer. Best explanation yet about what a difference communication makes.

DaVinci needs a few flights like this to figure it out themselves.
 
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sam reynolds,
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VaPeD&CoNfUsEd

JoDa Glassworks
Glass Blower
I'm done complaining for now until that email that's supposed to be coming tomorrow actually comes. This is still unacceptable but, they took time to personally call me today to assure me that it is coming and to apologize for the inconvenience. That's worth something in my book.
 

sam reynolds

because "Samantha" is a mouthful.
I'm done complaining for now until that email that's supposed to be coming tomorrow actually comes. This is still unacceptable but, they took time to personally call me today to assure me that it is coming and to apologize for the inconvenience. That's worth something in my book.
So all you have to do is complain enough to get temporarily banned from their facebook page, and then they'll give you the time of day? Good to know. :lol:

My bro told me yesterday he's giving them until the end of the week before he cancels his order. Guess we'll see how this times out...
popcorn.gif
 
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VaPeD&CoNfUsEd

JoDa Glassworks
Glass Blower
So all you have to do is complain enough to get temporarily banned from their facebook page, and then they'll give you the time of day? Good to know. :lol:

My bro told me yesterday he's giving them until the end of the week before he cancels his order. Guess we'll see how this times out...
popcorn.gif
Yup it's that easy! :rofl:
 

tamale

New Member
My bro told me yesterday he's giving them until the end of the week before he cancels his order. Guess we'll see how this times out...
popcorn.gif

I'm starting to feel the same way. Only reason I havn't cancelled and bought a Solo is because that thing would look like a big dong in my pocket.
 

VaPeD&CoNfUsEd

JoDa Glassworks
Glass Blower
I still stand that ill hold off on canceling until my Paypal grace is almost up. Davinci has been a strong company before and probably will be again once this debacle is over.
 
Actually I took his tone to mean that 2 weeks was the minimum. (I could be wrong). I even asked if they had a demo unit laying around? He chuckled and said no. Lol. He made sure to emphasize that IT IS COMING, they just can't really say when.
you know they've been saying that for 6 months right ? It's ''been coming'' for half a year, and frankly I wouldn't be surprised to be waiting for another 6 months !
 

sam reynolds

because "Samantha" is a mouthful.
I'm starting to feel the same way. Only reason I havn't cancelled and bought a Solo is because that thing would look like a big dong in my pocket.
I get you. The MFLB does the job on-the-go for now, but I was really hoping to replace both it and the Solo with the Ascent. But all this redonkulousness has made me realize I just don't need it. I can wait for the Ascent 2, or whatever else comes along that has learned from DV's mistakes.

Part of me hopes they fucking talk to us tomorrow, if for no other reason than so I can check out my bro's Ascent sooner than later, and see if the fuss is really worth it.

Besides, who am I kidding? I'll never get rid of those two. :love:

Davinci has been a strong company before and probably will be again once this debacle is over.
But why aren't they now? Dropping a line on a forum is waaay easier than personally calling irate facebook stalkers. :\
 
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sam reynolds,
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sam reynolds

because "Samantha" is a mouthful.
I don't know to be honest. I'm just rationalizing and trying to be optimistic.
You're a better person than I. :evil:

I would suggest someone start a pool on intrade, but that's apparently been down since before the original Ascent release date...long, long, ago...

Last day of summer is September 21. Will they make it?...
 
sam reynolds,
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