Received my puck recyler from Kathy within like a week. Super fast. Gotta say after seeing the other guys video with it vortexing, I am disappointed. I've tried it with many diff water levels along with draw speeds and can't get it to vortex. The actual rig is thick and sturdy but the placement of the hole on the upper glass piece is too high for it to vortex.
I have the same one and it vortexes pretty good if you have the right water level and draw speed. Mine is my daily driver through my e-nail, big fan.
Your hole on the upper part seems to be lower than mine allowing it to vortex. Can you take a picture up close of the upper part?
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