Discontinued The Sublimator
- Thread starter PlanetHaze
- Start date
Tommii
Subdivision Founder / Sublimator Ambassador
Thank you, this is what I'm trying to say, I don't represent anyone but myself or Subdivision. I'm basically trying to find facts that everyone is dying for, however people think I'm trying to answer on the company's behalf.
Thank you stickstones for a little more clarity, you've earned the first like that I've ever given out on forum.
Perhaps you were the one who needed to practice a bit of clarity in the first place? And you can keep your likes...I don't think any of us have been chomping at the bit for your approval.
Tommii
Subdivision Founder / Sublimator Ambassador
Practicing as we speak, but tell me how any of this is relevant to the sublimator? You're clearly flaming, and I wouldn't be too surprised if you were to shoot bullets at my way after this. I don't plan ever to talk about this publicly, but you're an ungrateful person who persist on attacking others because of your own problems. Forgive and forget is what I learn, and its one of the only rules to a better life. However, I do not think you're capable of being stable. Don't "tweek" on me bro.
stickstones
Vapor concierge
You guys cut it out and vape on. Any more of this gets warnings.
@Tweek
I get where Tommii fits into this. He's an end user like us who has been fortunate enough to sub with enrico on more than one occasion. This means he might have a little more knowledge on the subject than us (comments about it sublimating notwithstanding) and he's willing to share it with us via chat, vids, etc. His comments on your usage patterns have no more weight than mine would.
From what I understand, PV is the distributor for the Sub, and they are clearly the most active distributor/manufacturer in this thread. That's why I figured you would be best suited contacting them. You didn't get yours straight from enrico, did you?
@Tweek
I get where Tommii fits into this. He's an end user like us who has been fortunate enough to sub with enrico on more than one occasion. This means he might have a little more knowledge on the subject than us (comments about it sublimating notwithstanding) and he's willing to share it with us via chat, vids, etc. His comments on your usage patterns have no more weight than mine would.
From what I understand, PV is the distributor for the Sub, and they are clearly the most active distributor/manufacturer in this thread. That's why I figured you would be best suited contacting them. You didn't get yours straight from enrico, did you?
Out of respect for Sticks, I delete previous comment.
Just remember..I don't have to be grateful to anybody, for handing them $800 of my hard earned cash. Cash I can barely afford to part with. It's the company who should be grateful for the business of folks here and elsewhere.
If this ever gets resolved, I will be in the Herbalizer thread.
Just remember..I don't have to be grateful to anybody, for handing them $800 of my hard earned cash. Cash I can barely afford to part with. It's the company who should be grateful for the business of folks here and elsewhere.
If this ever gets resolved, I will be in the Herbalizer thread.
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Tommii
Subdivision Founder / Sublimator Ambassador
I am very sorry Tweek that I lashed out on you. I made it a bit too personal and none of this should happen in the first place. I hope for you and I not to hold grudges against each other any longer. We are ambassadors for Sublimator and i hope that if any problems do happen to your sublimator, that they upgrade with all the new bells and whistles by the time you need a replacement. Please forgive me as I have acted inappropriately to all and especially to you.
Lets all fix these sublimator problems together bro! The community here is willing to work with each other!
Monsoon
Well-Known Member
I don't have a watt meter but I've been using the Sub with timer box since late July and haven't run into any heating issues that I know of so far. I only turn it to max to clean it and I still get a healthy orange glow. I used to keep it on all the time until Enrico said it was not recommended and now I turn it off at night at the least.
CG420
Over the horizon u can see the edges of the Earth
@PlanetVape, I bet you guys are like "Damn didn't we just solved this issue earlier?" haha. PV's statement was what I was waiting for. I know now that my Sub is the 'current' working version. I just hit the stated 52 watts around midnight yesterday. I have also maxed out at 48 watts once or twice but my unit is still in order and orange-red hot can be seen on the Apollo.
I can understand why Enrico has not wanted to publicly state any further updates as of right now due to past complications with a second hand owner. Look guys, we have a forum that hosts many of the world's greatest vaporizers and aromatherapy devices. Let's try to keep the peace vaporists. This forum should be ideal for any customer who have bought a sub. I can't really say all that much on second hand owners except you get what you paid for and yes that means if you are ever fortunate enough to get reassurance with the Manufacturer and/or the distributor you should tend to your needs through private message via e-mail. This would be more appropriate as you would help yourself get prioritized accordingly like Enrico has stated previously ("case by case basis"). Update us on your results so that other users don't just end up getting confused after reading a good response. Not saying that there are any bad responses at all I just think clarification is the real issue here.
As an owner of the AAB kit (Timerbox incl.) functionally my unit is working and in proper use everyday. I do not turn my Sub to max often only for a few seconds to check and other times for a couple minutes to warm up. I don't really leave it on max for more than 7 minutes because it gets hot pretty fast to me.
My opinion on the warranty is that I think it is fair to pay for shipping if it means getting a new Apollo heating element IF YOUR UNIT FAILS WITHOUT END USER ERRORS. Mistakes could be leaving the dial all the way up for long periods, overriding timer boxes, heating elements dropped on fabricated surfaces or in water. So far I have did none except override the box a few times for only a few hours. I like the box because 30 mins seems like enough time to get your heads substoned and even just forget about the thing after is a plus.
That being said, I think it's best to focus on what really matters. I AM A HAPPY CAMPER. Been going swell from day 1 and wanted to let some know how I was doing health-wise. I bet this is a certain issue for those skeptical of getting the Sub because it looks like we're using a plugin bowl and it is just the same as smoking. Wrong it is LIKE smoking but no carcinogens and tons of flavors to unlock from your herbs/waxes. I can guarantee that after switching from the Volcano, I am healthier using stainless steel + glass than using bags. Thinking about collecting a few more glass but waiting on the anticipated dry bong that Enrico had posted on Youtube. I am in need of a reclaimer.. Wish we could do a contest for one lol. I missed the previous one.
I can understand why Enrico has not wanted to publicly state any further updates as of right now due to past complications with a second hand owner. Look guys, we have a forum that hosts many of the world's greatest vaporizers and aromatherapy devices. Let's try to keep the peace vaporists. This forum should be ideal for any customer who have bought a sub. I can't really say all that much on second hand owners except you get what you paid for and yes that means if you are ever fortunate enough to get reassurance with the Manufacturer and/or the distributor you should tend to your needs through private message via e-mail. This would be more appropriate as you would help yourself get prioritized accordingly like Enrico has stated previously ("case by case basis"). Update us on your results so that other users don't just end up getting confused after reading a good response. Not saying that there are any bad responses at all I just think clarification is the real issue here.
As an owner of the AAB kit (Timerbox incl.) functionally my unit is working and in proper use everyday. I do not turn my Sub to max often only for a few seconds to check and other times for a couple minutes to warm up. I don't really leave it on max for more than 7 minutes because it gets hot pretty fast to me.
My opinion on the warranty is that I think it is fair to pay for shipping if it means getting a new Apollo heating element IF YOUR UNIT FAILS WITHOUT END USER ERRORS. Mistakes could be leaving the dial all the way up for long periods, overriding timer boxes, heating elements dropped on fabricated surfaces or in water. So far I have did none except override the box a few times for only a few hours. I like the box because 30 mins seems like enough time to get your heads substoned and even just forget about the thing after is a plus.
That being said, I think it's best to focus on what really matters. I AM A HAPPY CAMPER. Been going swell from day 1 and wanted to let some know how I was doing health-wise. I bet this is a certain issue for those skeptical of getting the Sub because it looks like we're using a plugin bowl and it is just the same as smoking. Wrong it is LIKE smoking but no carcinogens and tons of flavors to unlock from your herbs/waxes. I can guarantee that after switching from the Volcano, I am healthier using stainless steel + glass than using bags. Thinking about collecting a few more glass but waiting on the anticipated dry bong that Enrico had posted on Youtube. I am in need of a reclaimer.. Wish we could do a contest for one lol. I missed the previous one.
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Hi Tweek,
Our post was genuinely only meant to inform and highlight that power dropping is not a large scale problem as it is being made out to be on this thread. In no way are we unappreciative, in fact if it wasn't for this thread, many issues would never surface that allow the product to advance and get better. The "rapid pace" of development was mentioned to address a previous posters question.
No one is invalidating your concerns, we knew coming here and posting anything would be like sticking our arm in to a lions cage, hoping to only get a few scratches and not get mangled lol, thanks for going easy on us. We did take your concern seriously about no Sub rep posting in a month and contacted Enrico. Not to speak on his behalf, he has just recently gotten back from Spain and Holland to find his place broken in to while he was gone. Of the many items stolen, one of them was his computer with his FC user id and password on it. He currently is dealing with insurance / police to get a replacement and then with vtac to get his login credentials to FC back. DabDiva is MIA... are you out there and okay DabDiva?
Thanks stickstones, yes we are just one of the distributors, not a rep or partner. We are not the manufacture so we don't have all the answers that everyone is looking for but share what we know.
We wish Enrico well and hope to see him posting on FC again soon. Happy Birthday Enrico, hope it was Subin'in
PV
grokit
well-worn member
Oh the other thing I should add is in addition to user guidelines, the heat adjustment dial could really use some indexing. Even if it's non-temperature specific like "red zone: don't leave here for more than 5 min.", or "orange zone: for dabs only will combust herb", etc. We all know what the green zone is for 
From my own liquid paper mark I made the first day to index my sweet spot, my unit has not wavered much at all so I think some dial indexing could be useful to others as well. I find my mark to be at least as valuable of a reference point as my adapt-a-watt in actual use.
I would think that a future controller revision could include an LCD display that would include things like wattage consumed and temperature drift without adding much expense.
Sometimes I leave my unit on overnight but usually not. I do leave it on most days. I hardly ever turn it up past 40, usually 32 or 37 for sublimate and up to the top just for a minute or two to check or clean.
From my own liquid paper mark I made the first day to index my sweet spot, my unit has not wavered much at all so I think some dial indexing could be useful to others as well. I find my mark to be at least as valuable of a reference point as my adapt-a-watt in actual use.
I would think that a future controller revision could include an LCD display that would include things like wattage consumed and temperature drift without adding much expense.
Sometimes I leave my unit on overnight but usually not. I do leave it on most days. I hardly ever turn it up past 40, usually 32 or 37 for sublimate and up to the top just for a minute or two to check or clean.
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Bob Loblaw
Astralnaut
ok, you may have some facts correct here, but the spin on it is upsetting.
firstly, i didn't "try to circumvent" anything. i let the original owner know what was going on. he offered to inform you and try to take care of it for me, both of us knowing that such things may not go well and that i would have to pay out of pocket. basically just having him say, the unit is having issue, would you be willing to take care of it. both of us knowing that he asked about it before selling and you made no such guarantee.
so when you did offer to take care of it (outside of the shipping, which is upwards of $40, which it SOUNDS like it might be footing part of the bill to ship it to sublimator.ca and back. ).
so when the issue came up on the board and enrico said that the warranty would be adhered to on a "case by case basis" i expressed my concerns, as did another member. at the end of this exchange i was told that i had no right to express my concerns since i was getting mine taken care of (thank you for clarifying that he had/had nothing to do with this particular 'case by case' basis), then ups the price.
when asked about the price increase
was reeally happy w/ the origianl amounts for repair. shut UP eLiguL!
$50 for complete replacement is NOT unreasonable, nor was the $30 for just the heating wand. it IS concerning that moments later that price jumps?!? when will it arbitrarily jump again? that is the kind of stuff that concerns me. the increased price isn't really that big of a deal, but we all bought ours with a $30 heating element charge as part of our warranty. not trying to complain (again), just expressing my concerns.
i was ignored so to while my first statement might have been FALSE, it wasn't by my fault as i asked about both such things and was completely hung out to dry. i was very respectful and he stopped replying and vanished.
as you can see here.... http://fuckcombustion.com/threads/the-sublimator-beyond-vaporisation.9708/page-130#post-454638
regardless, you again are taking the tact that my misimpressions are MY FAULT, not a lack of clear communication w/ the company. not trying to be rude, but this forum was important enough for you to announce your product, advertise your product, but no longer support it? examples being your own words at the end of this next quote, as well as the fact that you seem to not be reading all the many other posts of people who bought this device at different times with the old max of 60 and have dropped. i am not gonna do your job and quote the at least 10 reports of max watt droppage and there has been no word from you or from enrico other than,
'use it 'til it breaks then send it in (out of your own pocket) and well just keep replacing it every few months. but don't misuse it by these standards that are not clear and we just made up.'
i'll add something i said in a pm about this issue
yea, he could take a page out of vapexhale, or d9, or any of the other companies that have properly utilized and taken care of their customers/patients.
it's sad how fear and greed can turn a good thing to shit so fast.
i expect to take the risk and the occasional hit for the group, but only if the group and the owner appreciates. ....... i'm also happy someone else is stepping up and saying something. there is so much passive-aggressive and non-confrontational approaches to stuff that i get frustrated being the lone dissenter. it makes me feel like his blackmail tactic of 'don't complain or i'll up the price' was successful.[/quote]
thanks for finally addressing this somewhat, although i guess what we are asking is for you to find out if this is gonna be a recurring issue. that is to say, are the heaters on replacement models the same as the originals, because anecdotal evidence is piling up fast and hard that these failures aren't isolated. i can take a one replacement hit, but if the same issue comes again within six months added to this "it's your fault, but we'll help you, why are you complaining" attitude, is what we are getting beyond irritated with. if that doesn't make sense to you or if you have a perfectly functioning unit, there is no need for a response. thanks.
it should speak volumes that someone who is getting their stuff taken care of as if it was under warranty is still feelin' ripped off. i asked a few questions to get that feeling alleviated and has been told that it's my fault (when there NEVER WERE OVER HEATING INSTRUCTIONS!), i should be paying (be grateful you don't have to pay $80, just $40), and no guarantee that this won't happen again!
Tommii
Subdivision Founder / Sublimator Ambassador
Oh the other thing I should add is in addition to user guidelines, the heat adjustment dial could really use some indexing. Even if it's non-temperature specific like "red zone: don't leave here for more than 5 min.", or "orange zone: for dabs only will combust herb", etc. We all know what the green zone is for
From my own liquid paper mark I made the first day to index my sweet spot, my unit has not wavered much at all so I think some dial indexing could be useful to others as well. I find my mark to be at least as valuable of a reference point as my adapt-a-watt in actual use.
I would think that a future controller revision could include an LCD display that would include things like wattage consumed and temperature drift without adding much expense.
Sometimes I leave my unit on overnight but usually not. I do leave it on most days. I hardly ever turn it up past 40, usually 32 or 37 for sublimate and up to the top just for a minute or two to check or clean.
I mean, how i look at it, it's simple. If it gets too hot, you turn it down. If it gets too cold, you turn it up.
I don't think that Enrico made this dial to be complex about the temperature, it's all about if you like the temperature. If you were to plug it up grouse mountain, you're going to be in some extreme cold temperatures, you're going to blast it up higher, I'm not saying that you're going to max it out, but I think he gives us a big range to explore. I'd like to try out the sublimator in north pole if i can, and then somewhere around the equator like Asia or something.
I'd like to try it out all over. I could see my settings fluctuate a bit on the apollo since Vancouver has been hit with a weather full of craziness.
I have marked my sweet spot too by running a marker right up on the dial on my first apollo but sometimes it didn't work, so i had to change at least 5mm or even a cm difference from my sweetspot to get my temperature lol. so if the whole thing isn't marked, it's off by a tiny bit. but i figured out there's no guidelines.
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notmyrealUSERname
Notmy Well-Known Member
it should speak volumes that someone who is getting their stuff taken care of as if it was under warranty is still feelin' ripped off. i asked a few questions to get that feeling alleviated and has been told that it's my fault (when there NEVER WERE OVER HEATING INSTRUCTIONS!), i should be paying (be grateful you don't have to pay $80, just $40), and no guarantee that this won't happen again![/quote]
ok, its been quite a while since i posted last, so i am probably gonna screw up the quote thing...
AFAIK, the sublimator company's and/or PV's return policy appear to me, to be the exactly the same. its normal to have to pay for shipping for warranty work. this is exactly, what i had to do when i returned my dead Clouds (it cost me $35 each time = $70). keep in mind that these were all fixed for 'free' due to my problems being within the one year manufacturer warranty.
what is the cloud's replacement policy after the one year warranty is up? the vxc website mentions nothing about a warranty or replacement policy. whereas, the sublimator.ca website states its policies on returns/exhanges/refunds. even the physical address is listed (now you can get an exact quote from the post office on how much your shipping will cost)! i am going to assume that in all cases except yours Bob, that a dead sublimator would be replace free of charge during the first year (except for shipping). after the first year, it seems that its possible to get the element repaired for $40, and a new wand for $75 (refer to post #3229). thats amazing compared to what the vxc crew offered, which was a limited time offer to buy the new updated cloud for half price. currently, i don't think they offer anything.
so when you say you feel a little anxious and pissed off about shipping charges and the possiblilty of having to go through that multiple times, i totally know where your coming from based on my experience with the clouds reliablilty. my choice in the end was to accept my last cloud replacement and put it on the shelf - it only comes out once in a blue moon cause i don't want it to break again! not saying that thats the best option for your stress levels (seeing how much you love to sub! thanks for the youtube vids btw!) but you either accept the shipping issues or you don't.
keep in mind that this is the first generation sublimator and there's going to be teething problems just like the cloud had (how many production delays were there anyway?) so when i was sending my second cloud back i understood that i had bought a newly introduced product and although it was unlucky that i need two replacements i realized that its not totally out of the norm for that to happen. its a choice to take a risk and get any product thats newly developed.
i also think that if the sublimator company refused to warranty anything sub during the first year for whatever reason, that that would be a little suspect, only because no instructions on proper use have been provided with the sublimator or on the website. the lack of instructions makes it pretty tough for someone to realize they aren't using the device correctly.
new topic: so i ended up surprising myself and purchased myself a sublimator! i am mostly surprised because this vapes has multiple drawbacks that have caused me to pass over quite a few other quality vaporizers.
#1 the screen flipping issue is ridiculous! isn't this 2013? why the hell is this still an issue? i cant stand getting stuff in my glass, and wasting my stuff becuase its in the glass and not the vape!
#2 really long warm up time. anything over my standard baseline of 3 mins (based on my herbalaire) is excessive and not practical in my situation.
#3 temp control and adjustablility are finicky and take time to take effect
#4 its designed? to be hit dry! i like glass and h20! in the past i haven't been able to vape dry with any success.
so based on those drawbacks i had mostly written the sublimator off my list. however, i kept reading about the 'one and done' experiences everyone was having. the ability to kill a bowl in one hit is basically what i have been searching for since i started vaping. this is the ultimate goal! AFAIK, the sub is the Only vape (excepting all vape pens) that can provide this experience. so i pulled the trigger despite its drawbacks! if it can deliver the one and done experience for me i will learn to 'overlook' the major drawbacks.
shredhead
Specialist
Belive me.... You will want a plumbers torch. Chefs torch just doesnt cut it if you want any good hits without any trouble. I tried my chefs torch first because of convenience but it took to long and didn't keep the unit up to temp. Do 1min and a half on just the top heater when it's off the atty, then another minute and a half with the unit together. Then put screen and herbs in and heat up quick again, then the fun begins..
Bob Loblaw
Astralnaut
Out of respect for Sticks, I delete previous comment.
Just remember..I don't have to be grateful to anybody, for handing them $800 of my hard earned cash. Cash I can barely afford to part with. It's the company who should be grateful for the business of folks here and elsewhere.
If this ever gets resolved, I will be in the Herbalizer thread.
but since you decided to anyway, @notmyrealUSERname
you made the choice AFTER YOU KNEW THE RISKS! so apples and oranges,
also, my concern truly is less for me (i can afford it, am being taken care of) and i have sung all the praises you just did, many times. might be one of the reasons you decided to buy it. my concern is for the tactics and attitudes of the manufacturer, proveyeur, and self-appointed representitives, as is i am sure, @Tweek 's
if none of you get that don't mind that the first owners are being lied to/blamed for their faulty units, that is your choice, but to say that my perspective is completely invalid is asinine.
cloud did have the same issues, but THEY OWNED UP TO IT. they didn't say, you ran it too hot. do you not see the difference.
the fact that you can get one in the classifieds for 370 right now should say something as well. my perspective.
you can change the subject when you drop it. but if my experience, which is valid, keeps getting dismissed or attacked, i will defend it. usually this tenacity goes in favor of the manufacturer. unfortunately not in this particular moment.
again, i love this thing, but not how the customers are being treated. and a lot of people are non-confrontational. don't stand up for themselves, or take the hit just cause they can afford it. i am trying to speak from their perspective. i hope you can understand that. i am not just pissing about the shipping cost. that is a simplistic and dismissive perspective
EDiT - i am also the first to complain/notice and i haven't sent mine in, so the 5 returns isn't enough data for me to prove a real world example of units that are starting to fail.
if truly no one else cares, i'll end it, but one owner already had dropped this device entirely due to this, so i'm probly not the only concerned citizen, only the most vocal
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Darb
Well-Known Member
Thank you very much. That's exactly what I meant. If you keep redlining, you car will break down. The rev limiter keeps you from hitting the redline. Same as the temp dial on the sub should limit you to a temperature that doesn't cause it to break down.
Tommii
Subdivision Founder / Sublimator Ambassador
Well the new version I'm hearing about sounds like they're doing something about it. Pretty fast too if I could say.
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Mister G
Deceptively Old Fart
Thanks. Your vids are an inspiration, I may go get a prop torch tomorrow before my UFO lands.
BTW, did yours come with a chain and was it hard to remove? That thing looks like the most dangerous unsafe part of the whole unit.
Been Vapin
Fringe Class
Looks like a new tube for the launchpad. Or maybe just the top of a build a bong kit? Here is the ashcatcger Enrico is using to collect sublimate. Might work well for some people.
http://bongcity.com/wp/product/cheech-glass-triple-ufo-ash-catcher
Has anyone else noticed their Apollo sometimes making snap, crackle, or popping sound while being hit? Thing just made the loudest sound yet, sounded like an exploing popcorn kernle.
Subbing some of my fav strains getting extremely high.
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Hello everyone,
Firstly, I am going to apologize for mine and Enrico's absence and lack of response to everyone's questions and concerns. Being a start-up we are ironing our the kinks as we go and we are very grateful for your patience and support in the meantime.
Next, I'd like to address the issue of wattage dropping. Thank you @PlanetVape for your assistance as everything they said is true. As for @Tweek I totally understand your frustrations and your completely justified in wanting answers so I would like to do everything I can to try and resolve this. In reading through the forum and talking to other Sublimator owner's this wattage issue does not seem to be plaguing everyone which can be seen as a good thing as we know its not a mass issue; however, this is not to downplay that it is happening to some of you and we need to figure out why. As for shipping costs, I get it, you've just paid an arm and leg for this device and it should just work no extra costs, plain and simple. I will speak to Enrico about this and see what we can do to alleviate this additional fee. In some cases, yes, user issue is to blame but definitely not all - and I especially would not be placing blame on those who are experienced with a variety of devices. We also are taking responsibility for the user error as we have not produced an easy how-to-use guide instructing people on the device which leads me to my next point.
I am going to be creating a user guide and could use feedback from all of you. What questions did you have when you first opened your Sublimator? What tips do you have to offer regarding your Sublimator usage? What questions do you still have regarding your Sublimator?
The last thing I would like to address is the animosity between members. @Tommii we are always grateful for your support and while everyone is entitled to their opinions we would hope that even in times of frustration and annoyance that we would like to foster a positive and collective community. I will do everything in my power to address everyone's issues, but it will all run a lot more smoothly if we support one another and act with respect. Again, thank you everyone for your patience and continued support, if anyone needs to get a hold of my directly, email is faster so feel free to contact me at dabdivas@gmail.com
I just wanted to add as well that we are always interested in seeing different Sublimator setups so if you would like to have yours featured on our social media pages feel free to send me photos and/or videos.
Thanks,
Firstly, I am going to apologize for mine and Enrico's absence and lack of response to everyone's questions and concerns. Being a start-up we are ironing our the kinks as we go and we are very grateful for your patience and support in the meantime.
Next, I'd like to address the issue of wattage dropping. Thank you @PlanetVape for your assistance as everything they said is true. As for @Tweek I totally understand your frustrations and your completely justified in wanting answers so I would like to do everything I can to try and resolve this. In reading through the forum and talking to other Sublimator owner's this wattage issue does not seem to be plaguing everyone which can be seen as a good thing as we know its not a mass issue; however, this is not to downplay that it is happening to some of you and we need to figure out why. As for shipping costs, I get it, you've just paid an arm and leg for this device and it should just work no extra costs, plain and simple. I will speak to Enrico about this and see what we can do to alleviate this additional fee. In some cases, yes, user issue is to blame but definitely not all - and I especially would not be placing blame on those who are experienced with a variety of devices. We also are taking responsibility for the user error as we have not produced an easy how-to-use guide instructing people on the device which leads me to my next point.
I am going to be creating a user guide and could use feedback from all of you. What questions did you have when you first opened your Sublimator? What tips do you have to offer regarding your Sublimator usage? What questions do you still have regarding your Sublimator?
The last thing I would like to address is the animosity between members. @Tommii we are always grateful for your support and while everyone is entitled to their opinions we would hope that even in times of frustration and annoyance that we would like to foster a positive and collective community. I will do everything in my power to address everyone's issues, but it will all run a lot more smoothly if we support one another and act with respect. Again, thank you everyone for your patience and continued support, if anyone needs to get a hold of my directly, email is faster so feel free to contact me at dabdivas@gmail.com
I just wanted to add as well that we are always interested in seeing different Sublimator setups so if you would like to have yours featured on our social media pages feel free to send me photos and/or videos.
Thanks,
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