I’m pretty damn unhappy with this wulf LX portable. I’ve had it about a month and the mouth piece is cracking apart. Why the f@ck is it made of plastic? What was I thinking when I bought this for $80? It was my birthday present.
I emailed the company:
My Comment: Hi. I bought a Wulf LX (not from this site, but from
gotvape.com) in December and the mouthpiece is broken. I heard you replace these once for free? I’d also like to know if the battery in the LX is replaceable? Which battery would I use?
Thanks!
Their reply:
Hello Xxx,
Thank you for contacting WulfMods.com's customer service.
Unfortunately the mouthpieces are not covered under warranty as they are considered an accessory. The battery however is internal and cannot be replaced.
If you need additional assistance, please feel free to contact us. Thank you for choosing WulfMods.com for your vaporization needs, we appreciate your business.
Best Regards,
I’m only doing my job working for thieves
My response:
So if the mouthpiece is an accessory, please explain how to use the vape without the mouthpiece? Usually an accessory is something that adds value to the product, not something that is required for its basic functionality.
Right after I purchased this I read about how easily the mouth pieces break and I put a sticker on the vape and mouthpiece so I wouldn’t try to put it on backward. Still cracked within a week.
I’d order a replacement but I don’t want to give your dumb ass company any more of my money. And then have it just break after a week.
Accessory!