MESSAGE FROM CHRISTOPHER.
I apologize for denying my public affiliation with current and past endeavors and having people hide my identity. In terms of honesty, its good that my affiliation with Versa come out. We all deserve a chance to do right. I am a story of someone who had started a venture and had it go badly due to finances. I was young and it was my first business. I learned alot from the mistakes and understand they are all my own.
I wanted to see the products succeed based on their own merits & have anyone is affiliated with Versa not be clouded by a previous business failure. Before my business failed I had some of the best customer service you could find for an online vaporizer company. I offered a lifetime warranty because I really wanted to be there for life and the way things were going for me I had every motive to continue for the rest of my life.
The downfall
The downfall began when our last glass manufacturer thought I cursed him out on the phone saying I threatened to sue him. Only recently did I find out why I couldnt pick up my units. I dont even have the heart to sue someone so I could have never said that. Either way he his workers hold my parts when I went to pick them up and it destroyed our ability to continue because I had all my eggs in one basket. I didnt continue to pay for the web hosting and the email account was lost. I have learned alot about business from the road of hard knox. The main lesson learned was to never give up and stay in contact with those who are invested in your inventions.
A new positive outcome
However I am grateful for the suggestion by an FC member to offer old customers a new line of customer service and products to replace old units. I gladly take that opportunity to service those who may have been left without service by the previous business. If you or anyone you know owns a MW or Incognito that needs servicing please have them contact us @
cs1@versavapor.com
Final Words
Before today we didnt plan to affiliate ourselves with the old company but I realize it was a lapse of judgement on my part to not transfer my old customers to the new business infrastructure. The principals of what Versa stands for requires that we make great strides to stand behind our customers and it should have been implemented from the beginning. Thank you to those who are still giving the units a chance to speak for themselves. I can understand why this discrepancy would create some doubt and problems in the online community. I know our efforts to stand behind our products will write a new future for the reputation I may created in the past. Thank you.