Got the same message. Mine won't update either
Ball vape and/or a butane vape (can use an induction heater) like the Anvil.
I have a SS CU for my crafty+. It tastes better than the plastic, and the vapor is cooler. However, it gets really hot after around 5 minutes, and it could damage the plastic threads of the main unit. It didn't happen to me, because I was careful when using it, as my Mighty OG slowly lost all plastic threads after a nasty fall. Another problem is that the mouthpiece doesn't properly fit to the CU, and it is attached with the help of an o-ring.
Going to have to put in an RMA on the Venty. Somehow the button rubber has failed completely! Not too impressed with the writing also fading this much after so little time...
Bit concerning that this has happened after less than 6 months, vs both my Mightys
Assuming I won't need to pay import tax again if a replacement comes from Germany?
Apologies if I've missed, has anyone else had anything similar?
In my case, they received my faulty Venty around 11:00 AM, and the new Venty was already on its way the same day around 3:00 PM.
They are taking care of us...but, by now NO ONE should be having so many problems with this code crap...I use my Venty everyday and at night I use my Vapman. I really love the Venty and how smooth and open it is. But, my GOSHHHHHHHHHHHHHHHHH ENOUGH already!!!!!!!!!!!!
I've been looking at some of the discussion on Reddit and the sense that I'm getting about this new firmware update is that it doesn't actually fix the problem that they were concerned was the cause of the E04 errors. From what I gather, the main issue had something to do with battery safety and my guess is that there were a lot of false positive E04s being generated that they discovered from their first batch of device bricking/RMAs. It's been reported that they recently stopped returns completely and my guess is that this new update provides more specific data which S&B is able to use to more accurately identify issues.
Someone else on Reddit also has mentioned that they were still getting the error after applying the update but after contacting support, their RMA that was previously denied was almost immediately approved. This tells me that they might be able to better identify units that have the actual issue they're concerned about and these can probably be dealt with through their normal RMA process now. I'm very curious to know how many devices were actually affected by this issue but we'll probably never know.
Some guy on Reddit made a post about his Venty melting. It seems like there’s a chance he has an OG unit and never bricked it, but he claims he never got any emails from S&B about the issue. First time I’ve seen something like this.
Reddit - Dive into anything
www.reddit.com
I mean I preordered mine sometime in November when units went back on sale while they were in the process of recalling ones they shipped out. I think mine was delivered by December. Just because he purchased in 2023 does not meant his unit was impacted.
