Vaporbrothers VB2

Well my VB2 died this morning. How do I know if I have the extra care warranty or the regular? I sent VB an email however I would like to speak with them directly to inquire about this modifications. Should the unit be cleaned before being sent in?


Additionally can someone reiterate the website as to where accessories can be purchased from?
 
biojuggernaut,

sneekierolyk

New Member
Well my VB2 died this morning. How do I know if I have the extra care warranty or the regular? I sent VB an email however I would like to speak with them directly to inquire about this modifications. Should the unit be cleaned before being sent in?


Additionally can someone reiterate the website as to where accessories can be purchased from?

I think if you bought the device you have the warranty. You can purchase additional parts for your VB2 by phone at vaporbrothers.com, through the web at vaporwarehouse.com.

I was wondering why the heaters are blowing. i have had my VB2 for a while now. Only problem I'm experiencing is the heat up time use to be quicker. Loving the device i don't want to send it in just because it take a while to heat up, but if not working properly and it is necessary to return for repair, i would be more then happy after holidaze to do so. Would love to hear how everyone device is treating them as well as any advice to my own issues would be much appreciated. :peace::leaf::love:
 

Vitolo

Vaporist
Currently, my VB2 has functioned daily for approximately a year.
I take precautions that some may feel excessive, but they seem to work!
These are my personal precautions:
Heatup-
I rarely walk away during heatup, lest I forget and come back to a red light. OR.. I use my cell phone's timer set at 4 minutes and come back to get medicated. This avoids me having to repeatedly re-heat the unit. The units when reheated over and over gets hot, so users may leave the top off more often, as it gets hot to the touch... leading to my next habit..
The top-
I use the porcelain top a great deal, but not for vaping. I most often leave it on during heatup, but on occasion I do not. I do ALWAYS place it on there for cool-down. If I am walking away and leaving unit on to burn off residues and shut itself off.... or if I hit the switch and shut-down. The element was just glowing hot, and I do not need cold air contacting my element as it was just shut down. I place the porcelain top on and then I shut-down. I believe this extends the potential life of your element... the lack of repeated super-rapid cooldowns.
The unit's cleanup-
I do not ever make contact with my element during cleaning. I do not place anything against it, or pressure upon it. I only tilt unit slightly, during the tidying of the walls with a razor blade.. or a piece of steel wool dipped in Iso. Not enough Iso to drip or even run from the steel wool. If flakes from residue fall on element I do not brush them off.. I blow with a puff of air... nothing ever remains but if it did I would leave it for burn off... I have not yet concerned myself with particles that fall into the netherworld of the underbelly of the VB2

My precautions summary:
  1. Don't constantly reheat your unit, keeping it at top temperature for great extended periods.
  2. Keep top on during cool-down, and when possible during heatup.
  3. tilt unit as infrequently as possible.
I am not saying my way is the only way... I am not even saying it is the right way.
What I am saying is that I take these precautions, and have had consistent, uninterrupted, daily use for a year.
 
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GR

Well-Known Member
It's hard to say why my heater keeps dying. I got 6 days out of it this time and follow Vitolo's suggestions but I still have blown 4 heaters this fall, that's 27,000 miles my VB2 will have traveled in 3 months.

Frustration is high but my love for this device is so much I won't give up on it! Still I am sure glad I didn't get rid of the torch and nails, lol.

Edit: 3 of the 4 heaters went dead during the time I shut it off and turned it back on after cooling. The other time it blew while running on high.
 
GR,
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Vitolo

Vaporist
I sympathize greatly.
During initial testing, easily a year before VB2 became a clear public reality I found the down time between adaptations to be uncomfortaqble.
I developed a dependency on the VB2's function!
I love my unit!
 

Czechyourhead

Well-Known Member
Any rough estimate on turn around time for a VB2 repair?

I'm sure the holiday shipping madness isn't helping.

Hoping to show this off to some family in town...& to help me keep my sanity during the season.
 
Czechyourhead,
I take precautions that some may feel excessive, but they seem to work!
...
If flakes from residue fall on element I do not brush them off.. I blow with a puff of air...
In the vein of the first comment in the bit i quoted there i couldn't help thinking there might even be an improvement to be had yet(incredible as that sounds with someone already as knowledgable as master Vitolo of courses...all hail the vapeking btw...!:bowdown::clap:;))?
If by puff of air you meant a breath that is,as these contain quite a bit of moisture,which might be noticable detrimental to the element in the long run.
For cleaning my lenses i regularly use one of these to my satisfaction :
Rocket-Air-Blower.jpg

http://www.giottos.com/pro_view.aspx?nid=8&typeid=77
Highly recommend them for getting rid of dustparticles without the need for actual touching or using your watervapourholding breath.
Still pining for this lovely machine myself...someday...;)

Edit little later :
\/ Should have known...:D
Ah well for the people that were as mistaken(or possibly too lazy to read back a bit longer?)as me,still good advice.;)
Thanks for the link(i like the rocket as you can stand this as opposed to the one in your pic,got one of those still as well btw),being in the Netherlands i got/will get them at my local photostore,i have nothing but good experiences there.:tup:
 
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Havelock Vetenari,

Vitolo

Vaporist
Last edited:

reloader

Well-Known Member
I am finally going to update my old vaporizer (an old VB with 2nd gen heater) I really like the VB 2 but I am not going to pay $700, I would have paid a couple of hundred, but $700 is not practical for me. I am going with the Extreme Q, I would have loved to try this out but $700, dang, too much man. It's not really that I can't afford it, it's just that a vaporizer is not worth that much to me.
 
reloader,

mixchu69

Well-Known Member
Well CeramFam, I'm back in action. VB2 has been relocated to the center of things. If I need it I just connect the whip to my Devastator. So far so good . . . :tup:

lab_1.jpg
The piece I am jealous of is the one right in the center. The VB2!!!!!! If I found out about FC earlier, I wouldn't have wasted money on inferior vapes. Also a lil jealous of the evo. If portability wasn't a criteria, I would have bought the evo.

The VB2. I had to buy an alternative because of cost. Purchased an old analog Dnail with hive ceramic dome less, but won't be available for one month. It's the closest to the VB2, but total cost was $305. When I hit my next big sale, vb2 is at the top of the list. Do you need water filtration?
 

GR

Well-Known Member
I am finally going to update my old vaporizer (an old VB with 2nd gen heater) I really like the VB 2 but I am not going to pay $700, I would have paid a couple of hundred, but $700 is not practical for me. I am going with the Extreme Q, I would have loved to try this out but $700, dang, too much man. It's not really that I can't afford it, it's just that a vaporizer is not worth that much to me.

No doubt the price of admission is steep and took me some time to justify pulling the trigger. What did it for me is I added up the cost of all my retired vapes, then added up all my custom glass, big difference in cost from the case of rolling papers sitting there gathering dust. The retired vapes or ones where the companies went belly up so no longer support their vapes have taken a lot of my money and and nothing but land fill is what I have sitting there. My TET Cera that I have two units of and 4 oil carts is still my favorite oil portable but every time I toke it I think of how RJ Renolds owns the patents now, ugh.

I am a complete oil head so a device that can give me better performance then my torch and nail is something that really interest me but not one device I have used actually lives up to that claim over the long haul, the VB2 does. The dabs are smoother from the vb2 which means I can consume more oil then I can if I am using a torch and nail. The flavor is consistent from dab to dab since the temp is consistent which no matter how practiced I am with a torch and nail I can't achieve that tight of a dead band with a torch. The vb2 is discrete, it sits out on my counter top with the ceramic top on and nobody has ever questioned what it is, that would not be the case with an enail setup.

Not trying to push a unit on you, just wanted to share how I decided to part with $700 and that I am happy I did.

Do you need water filtration?

No. They sell an accesory that is the dome that has a 10mm joint to put a glass straw with a 10mm ground glass male end. The hits are warm but not hot, took me a few tokes to get used to it but now I love it. Could also just use a whip and or mouth piece with the stock domes as well or hook the whip to glass. They just called me about an all glass connection to go from the 10mm dome to glass bubbler, need to pick that up.
 
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mixchu69

Well-Known Member
Currently, my VB2 has functioned daily for approximately a year.
I take precautions that some may feel excessive, but they seem to work!
These are my personal precautions:
Heatup-
I rarely walk away during heatup, lest I forget and come back to a red light. OR.. I use my cell phone's timer set at 4 minutes and come back to get medicated. This avoids me having to repeatedly re-heat the unit. The units when reheated over and over gets hot, so users may leave the top off more often, as it gets hot to the touch... leading to my next habit..
The top-
I use the porcelain top a great deal, but not for vaping. I most often leave it on during heatup, but on occasion I do not. I do ALWAYS place it on there for cool-down. If I am walking away and leaving unit on to burn off residues and shut itself off.... or if I hit the switch and shut-down. The element was just glowing hot, and I do not need cold air contacting my element as it was just shut down. I place the porcelain top on and then I shut-down. I believe this extends the potential life of your element... the lack of repeated super-rapid cooldowns.
The unit's cleanup-
I do not ever make contact with my element during cleaning. I do not place anything against it, or pressure upon it. I only tilt unit slightly, during the tidying of the walls with a razor blade.. or a piece of steel wool dipped in Iso. Not enough Iso to drip or even run from the steel wool. If flakes from residue fall on element I do not brush them off.. I blow with a puff of air... nothing ever remains but if it did I would leave it for burn off... I have not yet concerned myself with particles that fall into the netherworld of the underbelly of the VB2

My precautions summary:
  1. Don't constantly reheat your unit, keeping it at top temperature for great extended periods.
  2. Keep top on during cool-down, and when possible during heatup.
  3. tilt unit as infrequently as possible.
I am not saying my way is the only way... I am not even saying it is the right way.
What I am saying is that I take these precautions, and have had consistent, uninterrupted, daily use for a year.
Hi Vitolo,

I wanted to ask you a question about vaping with the vb2 vs. using cotton with log vapes. The reason I ask you is your experience with concentrates. I know the vb2 is a beast and is the premiere concentrate device. However, do you ever find yourself vaporizing concentrates out of log vapes. I would imagine that it is a completely different experience. There are times when I don't want a one hitter, but rather have a "session"
 
mixchu69,

Vitolo

Vaporist
@mixchu69
Sure. I will do a dab in cotton on occasion from a log vape.. It gives a long slow flavorful session that is intoxicating. The oil vapor is stickier than MMJ vapor and if you use the technique be sure to clean the stems well with Iso after each couple of sessions. If not cleaned completely, the residues do form deposits that simple 91% Iso soaks have difficulty removing from the tiny creases in the log style stems... it flat out gets caked on there!
Do you need water filtration?
None for me thanks!
While my good buddy t-dub loves it, I like the short glass stem and a direct hit.

@mixchu69 ... I can get light gentler hits with VB2.
It requires tiny dabs at mid temp.
I have used cotton for many vaporizers... see the video at http://fuckcombustion.com/threads/silver-surfer-vaporizer.2/page-188#post-442464
I like the light flavor on the cotton, BUT the VB2 gives me an easy cleanup with a faster medication experience. If given the choice of a regular vape session with a log vape, I usually prefer flowers for the flavor, and save the waxes primarily for the VB2.
 
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Vitolo,

thegoo

Well-Known Member
Hey everyone!
I am proud to announce that I have just joined the family. I picked up my VB2 on monday and can't begin to tell you how happy I am.
The only two things that I am concerned about are that my unit does not flash when cycling through heating modes. As soon as I turn it on, the lights are solid green and stay that way. I also noticed this afternoon that the auto shutoff does not seem to be engaging, I was able to leave the unit on H for 25 minutes before I finally just shut it off.
I spoke to Linus earlier today and he told me that there could be an issue with the brain, but that as long as it is working I should continue testing it.
Has anyone out there experienced either of these two issues? Or does anyone have any insight as to what may be going on here?
FYI the VB2 seems to be working great. I turn it on and just watch the clock until 4 minutes has passed and BOOM! The rest of the experience has been amazing and I now feel that my collection is complete!
 

t-dub

Vapor Sloth
Mine just keeps burning out. They have it for repair right now in fact. Have not seen what you describe.
 
t-dub,

GR

Well-Known Member
I got my VB2 back on Friday, it died Saturday, it was a slow painful death. every time I turned it on for a dab it lost 1w-2w of power until it was at 38w maxed (56-58w on high is normal).

This is my 6th heater since buying it new August 27th. The past time it broke I asked them to hold onto my unit and test it out at the shop to see if it would fail on them since I have not had a unit work for more then 3 days. I thought I had made myself clear but the unit was repaired and returned quickly and I knew from the first fire up when I saw the glow of death it was going to die again.

While I love this device for the short 20-30 days I have had it in my possession out of the 5 months I have owned it I am beyond frustrated. Apparently there is only 2 of us with a failure rate like this, each of us bought with in a week of each other and are on the same return rate for repairs. So is it our heaters or is something else wrong with our units since no one else has these problems. I have discussed in length with VB about my usage, my oil I dab, my wiring in my house, whether or not I abuse the device or use it near water, and anything else that could be my fault, this past 20hrs of working operation I did Vitolo's method to the letter and that killed the heater 2 days quicker then just leaving it on.

I am not out of the fight but I am done putting much time into any repairs or emails or phone chats until I can get a unit that will work. The VB2 does deliver great dabs effortlessly and I prefer it to a torch and nail but my torch knows every time she gets put away it won't be long before I grab her, she has worked flawlessly everyday she has been called into service for 4 years.
 
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GR,
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t-dub

Vapor Sloth
I did Vitolo's method to the letter and that killed the heater 2 days quicker then just leaving it on.
I noticed just leaving mine on was better as well.
I am not out of the fight but I am done putting much time into any repairs or emails or phone chats until I can get a unit that will work. The VB2 does deliver great dabs effortlessly and I prefer it to a torch and nail but . . .
My feelings exactly. I'm kinda done with this thing. Everyone at VB is great but something is wrong if we are the only two with this problem. I would like to try a different unit but that may not be possible. I guess I'm just resigned to burning it out and sending it in until they either stop honoring the warranty or fix the issue. Its not my house or medicine either . . . :rolleyes:
 
t-dub,
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Reactions: GR

Vapoholic420

-Loyal To The Oil-
Hey everyone, I just joined the family! I sure as hell hope I don't have the problems that some of u guys are having tho!! I LOVE my unit so far! The second time I used it, I thought it lost some heat, but the 3rd time I used it it was fine, and knock on wood, it's been fine ever since! The flavor from this thing is amazing! I have a ceramic e-nail as well, and the VB2's hits are WAY smoother and imho, no other oil vape in its class compares to this vape! And I own A LOT of vapes! It's got the awesome, smooth flavor that you can get with ceramic, but with the punch of a nail! It doesn't even taste burnt on high! And I'm pretty picky with the flavor of my concentrates! I buy only top shelf trates, and I like to taste the flavor, not that burnt taste that most nails and alot of other pen vapes can produce!! As long as the performance stays like this on mine, I'll be really happy!! And now that I have a desktop vape dedicated to oil to add to my collection, my collection feels complete as well!! If the heaters are burning out fast, hopefully they got a new, stronger heater coming out soon. I was actually told by Vapor Warehouse that The Vapor Brother's have been testing a new heater out this past week!! So it's definitely in the works! I know mine says "beta" in the instructions, and being the first adopters of new vapes like this, some failures are expected. But I understand the frustration bcuz I went through the same thing with my Vapexhale Evo!! I went through at least 5 of them within the first month or two! They told me the same thing they told you guy's, that I'm the only one with that failure rate, and asked me about my usage and wiring, etc.., but it wasn't the wiring or my usage. And I finally got a working one now, even tho it took a while! And they DID give me 2 whole new units before I got a good working one, so the units themselves must have been the issue. I hope I don't go thru any of that again, bcuz it IS very frustrating to pay that kind of money for a vape only for it to fail every time u turn around!! But luckily, so far so good with my VB2!! I'm loving it and hope it stays working this well!!
Ps. @GR, what is the "glow of death" that you're referring to? So I can keep an eye out for what your talking about. Thank you in advance for your help.
 

GR

Well-Known Member
The NE by me is getting dumped on with snow so I have some time to play.

I adjusted my med and high heat setting ( not sure it mattered with med) to their max settings and have 37-38w on high. I can limp along like this, set on high and letting the VB2 preheat until thermally stable it gets hot enough to dab, I am measuring 680-720f depending where on the disk I measure. No walking up and turning on to dab in 5min, more like 30-45min but I am dabbing.

Since my timer has been adjusted to an hour this is a workable solution for me until a more permanent solution comes. The past failures I was also able to get the VB2 adjusted to 37-38w after the heaters went but never thought it would give a dab since normal is in the high 50s.

To make adjustments to the heaters you need a Kill-A-Watt to read the Watts the VB2 is pulling, they are about $25 on Amazon. Making adjustments to the L M H heaters is not very user friendly. I don't know what to tell you about the small screw driver, I thought my small Philips head was doing it but it was doing nothing, I lost that hour to the wind. I then tried a small flat head and used the kil a watt to see if the watts where changing...unplug or at least turn it off during adjustments, trust me...success. You can't see what you are doing, a small turn is a few watts, there is no stop so if you turn to far it cycles to the low setting and have to start over. This would be much nicer if it was a simpler adjustment, something with a low/high stop and then anyone could adjust a little cooler or a little hotter without reading the watts.

Time to do a dab and go move snow around, nice to know the VB2 will be waiting for me all warmed up!

Ps. @GR, what is the "glow of death" that you're referring to? So I can keep an eye out for what your talking about. Thank you in advance for your help.

Looking down around the edges of the dabbing disk you get glimpses to the heater area, seeing glowing from there has been followed by a failure quickly in my experience. If you take the disk out, which I don't recommend since it is fucking hot and stays hot for a long time, you will see a portion or all of the heater glowing red hot.


Edit: I think the best setup for me would be

High set at 50-52w
Medium set at 42w
Low set at who the fuck cares

I would use high to pre heat the unit for 10-15min and use medium for dabbing hour after hour after hour.........
 
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vaporbrothers

Well-Known Member
Manufacturer
I am so glad for all the love of VB2 and horrified at the repeated burnouts.. well it's unnerving to all of us here. For anybody who has bought a VB2, with the standard warranty or super warranty, we will take care of you to our fullest ability, for as long as we're around. Getting off the ground more will bring reliability. You're pioneers at the moment, thank you.

The new heater is a reality. A bunch of them are at the desk next to me, but like everything at this temperature, shit blows up. We had an amazing session on the new heater, then saw it progressively go wack as the heat made its way into the electronics and changed how the components work. Getting ceramic this hot is (literally) rocket science and we don't have any douchebags in high places funding our efforts. So, the better heater is not yet ready as you see. But soon as we can, our plan is to make a few special units for the biggest FC VB2 users first.

Btw, not like we're just favoring FC members, but if you are an FC member with a VB2 we tend to treat you like royalty. We also try to learn from you though- sorry, and thank you for being the willing or unwilling participants in our R&D.

As the inventing type of manufacturer, we barely make ends meet, but I hope eventually the VB2 price can drop steadily until this thing is a common item everywhere. So it could make sense to people such as @reloader . Thk you for your comment.

@GR @Tdub This whole company is working on 1-survive 2-figure stuff out 3-make you very happy in the long run

@Vitolo thank you...

@biojuggernaut and others who wonder if they have the super warranty or not: It's mentioned on the packaging & instructions that came with the unit. Or Mssg me your serial#, or call us (mssg me for the office phone)


tumblr_nitl2eFpfk1rzuyr2o1_1280.png


xxxxxxx
 

mixchu69

Well-Known Member
I am so glad for all the love of VB2 and horrified at the repeated burnouts.. well it's unnerving to all of us here. For anybody who has bought a VB2, with the standard warranty or super warranty, we will take care of you to our fullest ability, for as long as we're around. Getting off the ground more will bring reliability. You're pioneers at the moment, thank you.

The new heater is a reality. A bunch of them are at the desk next to me, but like everything at this temperature, shit blows up. We had an amazing session on the new heater, then saw it progressively go wack as the heat made its way into the electronics and changed how the components work. Getting ceramic this hot is (literally) rocket science and we don't have any douchebags in high places funding our efforts. So, the better heater is not yet ready as you see. But soon as we can, our plan is to make a few special units for the biggest FC VB2 users first.

Btw, not like we're just favoring FC members, but if you are an FC member with a VB2 we tend to treat you like royalty. We also try to learn from you though- sorry, and thank you for being the willing or unwilling participants in our R&D.

As the inventing type of manufacturer, we barely make ends meet, but I hope eventually the VB2 price can drop steadily until this thing is a common item everywhere. So it could make sense to people such as @reloader . Thk you for your comment.

@GR @Tdub This whole company is working on 1-survive 2-figure stuff out 3-make you very happy in the long run

@Vitolo thank you...

@biojuggernaut and others who wonder if they have the super warranty or not: It's mentioned on the packaging & instructions that came with the unit. Or Mssg me your serial#, or call us (mssg me for the office phone)


tumblr_nitl2eFpfk1rzuyr2o1_1280.png


xxxxxxx
Maybe spend some more time on marketing, because the quality of your products are great? I totally understand your problem, running a good business or creating a good product, takes time to get the ball rolling. I always learned that the greats invest in themselves, be it time or money. I'm trying to be patient and keep grinding til I become successful. It will happen when quality stands out, and you guys have quality.
 

Vapoholic420

-Loyal To The Oil-
Wow, why is this thread so dead?! The VB2 is an awesome vape too! Mine has been working like a tank so far! The hits are so fast and easy! Once it's warmed up it's just dab after dab after dab until u can't do anymore!! I love my VB2!! I own ALOT of vapes too, and this is definitely one of my favorites by far!! No regrets at all on putting up the cash! If you use oil daily, I definitely recommend figuring out a way to buy the VB2!! I almost didn't get it too bcuz of the whip, bcuz I figured it would make it taste nasty, but that couldn't be further from the truth with the medical grade white silicon whip that it comes with! And even ceramic e-nails don't compare imho! The VB2 is way smoother and it flash vaporizes faster and better than any ceramic e-nail that I've tried, and it's less dangerous!! And I barely cough at all compared to a nail!! So those of you that are justifying NOT getting the VB2 bcuz u think you can get the same exact experience with a ceramic e-nail for cheaper, you are definitely wrong imo!! It just doesn't compare to the VB2!! This seems to me to be the best way for medical users to consume their oil too, bcuz I know alot of people aren't down with using a torch and nail and all that shit! This is alot more user friendly and seems more like a sophisticated medical dabbing device for consuming concentrates!! Awesome!! I couldn't be happier!! I really hope more people pull the trigger and join the "CeramFam" soon, so they too can experience this thing everyday, and maybe we can get this thread so it's not dead as Hell too!! Now back to my VB2! Cheers everyone!!
 
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