ChexChex
New Member
Sounds like the issue I had, sorry to hear that. If it helps, I don't recall of anyone else reporting similar issues so welcome to our exlcusive club.
You should contact VW asap letting them know in detail what is going on. They will most likely send you a replacement battery and a pre-paid shipping label to send the defective battery back. They're cool like that.
Happened to me as well. They should replace if it's within 90 days. Pretty quick replacement in my experience. The battery I have now works like a charm.
Hello, welcome! By the numbers, Dabbler has a really great reliability but that still leaves the possibility that some do weird stuff, so sorry that happened to you. The battery getting stuck on is an item that Vape-Pen was just telling me about- hopefully solved permanently by boosting the size of a component in the circuit. There are a ton of things that can go wrong in a micro circuit, but if a problem seems to be recurring, the designer gives it special attention.
Funky taste- now that is our specialty- so I really want to know if that happened (again). The wick is the most stable piece of glass you can imagine, so not a chance it could break down with the heat of the coil. In my experience, the material you put in is the biggest cause of funky tastes, especially because vaporizing at the low temperature of Dabbler keeps the flavor molecules intact. But anyway, if there is any chance the Dabbler produced a taste, or even just seemed to- we'd like to know more.
Thank you.
Thanks for replying and informing me of the issue everyone. I was able to get in contact with a representative from VW named AJ. He was very clear in informing me of my options in resolving the matter. With a quick exchange of emails, a replacement was shipped today! Now that's what I call customer satisfaction
@vaporbrothers Thanks for the reassurance. I am familiar with production and completely understand. Though I was a bit disappointed with my luck of the draw, I'm relieved by the service I received from VW. Hopefully it arrives by Saturday, will make my weekend that much more enjoyable
In regards to the funky taste, it really only occurred on the first 2 hits. Tasted great after that, so not really sure what it was. Can't wait till the ceramic heaters are back in stock though!