I see.
There's a secret i'm going to share with you people: when i have a discussion with potential vaporists and they asked for my opinion i tell them the Cloud is on top of a short list of favourites because the shell appears to be sturdy, similarily to my HerbalAire, and yet this is a 100 % GonG product - meaning it's not at all like a Herborizer or a Verdamper and yet it is in some way (not that easy to break, still pristine clean).
Until now i would have wished to state that the Cloud is based on a "pass-through" concept where what you see is what you get, essentially... Without clear evidence i must refrain from doing that.
Perhaps it's not suitable for the manufacturer to show how it's built inside but my opinion is that it would be a good idea to emphasise the pass-through feature with a graphically explicit video, for example, since it seems like photographs hardly render this aspect clearly enough. Movement often helps with spacial perception... Additionally, another video could demonstrate how convenient it is to deal with glass when cleaning up.
While i'm at it, i've read the Cloud won't sell without a water toy: there will be 2 kits if i'm not mistaking.
Well, i'll use this opportunity to suggest that a 3rd kit might seduce those who prefer bags like myself: an optional base built to match the bottom of a Cloud could make it simple to fit a pump just like the one i'm currently using. Bags would attach to a glass adapter that fits on the top. No re-design required, everyone would be happy and satisfied. As far as i'm concerned, if such a 3rd kit had existed a year ago then that's most probably what i would have bought...