OF
Well-Known Member
I think that it is a more than accurate characterization..... People who ordered parts months ago have received no word from the company as to when they will receive their orders yet have already paid thermovape.
In fact I would go so far as to call it negligence at this point if Thermovape is not testing plugs from China for safety and completely turning a blind eye to one of the biggest production markets in the world. Obviously what they are doing now is not working.
OK, fine enough, I don't agree with 'they don't care, they've got your money' kind of characterizations, which is where this started (and what I responded to). FWIW I still don't without something to back it up. Tim just set the record straight, nobody got left hanging on either product. They were in fact all contacted and given options including refunds and partial shipments. A guy could use their 'handle' and buy his own supply from any country he wishes, and more power to him. Or her. Every customer was not as you implied ignored but given choices which they made. Either you cancelled your order before that or should have been contacted. Anyone out there not so contacted?
I'm at a loss about the negligence charge, I see absolutely nothing to back that up. Least of all your opinion of where they should be getting their parts from. They are under absolutely no obligation, legal or moral, to buy from anyone they wish not to as I see it. You can't even make a fair case for fraud here, despite what one might infer from the initial statement. Negligence would be to cause (provable) harm to an individual by not taking 'reasonable' care in selecting a dangerous device and representing it as safe. I see none of those tests met here. They have not offered dangerous stuff as safe, nor have they harmed anyone (in the legal sense). Not using an otherwise safe device is in no way negligent.....in fact it's pretty common place?
As to 'what they're doing is not working' I don't see that, let alone consider it obvious. Their business model, complete with the 'made in USA' bias, seems to be extremely successful. This is the free market, since you have a better way, why not do it? Offer a better product. Perhaps time for the old better mousetrap saying? They get to make it the way they want, you get to buy it or not as offered. Cool system, IMO.
OF