Discontinued ThermoVape Revolution for concentrates
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starchilds
Well-Known Member
First time posting but hanging around for couple months. Seem to get most questions answered by just following. With that said I had similar experience to JoeKickass. After cleaning my OG Rev noticed it was delivering some thick streams of vapor so much so it was clogging my pure-flow when it cooled. Did notice taste was off. After couple of days with similar results(loading through window), was going to scrape sides and move over ceramic disk. It was then I noticed disk was no longer there and product was directly on heating element. I thought to myself (wow) maybe I discovered something(combustion?). Anyway, emailed TV and got the same response as Joe, only mine said they "don't warranty lost items". Emailed back a little sarcasm and surprise but figured, yeah has to be when I cleaned it, must be user error. I used and cleaned it per instructions, was careful not to touch disk (I thought) it should be covered.? Decided not to send for repair and ordered Dart instead taking advantage of the sell. After this experience I think I will just hang back and let some of these products from TV and THC get perfected with out all the home testing from my wallet. Same response and offer from Zeki, as you can tell a little disappointed.
Thanks for listening,
AC
Thanks for listening,
AC
OF
Well-Known Member
Sorry to hear you're having troubles. Seems like somehow the plate got broken along the way and the pieces lost? Sure sounds like a warranty issue to me. Since you got the same response and offer from the same guy as JKA did, why is it you don't assume that the same misunderstanding is in play? If JKA's experience was outside normal bounds, so is yours.
Your call, I'm sure you'll like the DART and all, but you might want to check again?
OF
Hey everyone, i hope you had a nice weekend for the holiday!
Pardon me if i miss any ones questions or concerns, there's a lot of reading to catch up on.
I apologize again for my lengthy reply. I have to assume that who told you we would ship out today wasn't watching the orders roll in due to the sale. It will be a few days before we can get all caught up and have every order out the door. Im off sales for a few days to help everyone at the shop, while we do want to increase sales, our first priority are our customers and we all are trying our best to help you.
We will not void a warranty for using different grade concentrates, The DARTS tend to work better after a cleaning due to the increased flow within the core itself. Also a method I've been experimenting with is to use a long clear plastic hose and connect it to the top of the DART, then fill the end with ISO and let gravity pull the ISO through the core and flush out the containments.
As always you are correct, We are NOT changing our warranty policy. The cores have a 90 day warranty and the rest of the device has a lifetime warranty (excluding the batteries and charger).
The device has a lifetime warranty, the cores have a 90 day warranty.
The ceramic wafers are encased between the brass threaded base and the nickle body, the only way for a ceramic wafer to come out is if its broken and the chips fall out. However please contact sales@thermovape.com again and we will warranty your core.
Everyone, we did see a very large amount of orders come in this weekend and it will take a few days for us to catch up. Please bear with us
Cheers,
Tim
Pardon me if i miss any ones questions or concerns, there's a lot of reading to catch up on.
I apologize again for my lengthy reply. I have to assume that who told you we would ship out today wasn't watching the orders roll in due to the sale. It will be a few days before we can get all caught up and have every order out the door. Im off sales for a few days to help everyone at the shop, while we do want to increase sales, our first priority are our customers and we all are trying our best to help you.
Well TV said I can either buy a new core for $35 or send it in to get rebuilt for $15... kind of disappointing considering the only thing I did to ruin my Revolution DART was use dark colored oil.
So I offer these words of warning to all revolution owners, use only bright yellow, very clear when melted, wax.
Using dark black or brown oil or wax will slowly destroy your Revolution, it will clog the ceramic to the point the it is irreparable. Cleaning is deceptive, it will work afterwards but you will notice it start to clog quicker and quicker after each cleaning.
I've tried harsh solvents and extreme heat, believe me when I tell you, my Revolution was well and truly killed... by normal, everyday oil that you see in dispensaries all the time. I had it for less than a month. Didn't even use it every day...
My personal rule and my heartfelt advice to anyone wishing to keep their Revolution in working condition is to only feed it PureGold or the clearest of clear $50 waxes, I haven't actually seen an oil that is light colored enough not to damage the Revolution yet so I would advise avoiding all bho's. I can't imagine what using bubble hash does, like the windowed revolution is supposed to be able to do...
Save the cheap oil and wax for disposable Omicron carts that you don't mind clogging...
We will not void a warranty for using different grade concentrates, The DARTS tend to work better after a cleaning due to the increased flow within the core itself. Also a method I've been experimenting with is to use a long clear plastic hose and connect it to the top of the DART, then fill the end with ISO and let gravity pull the ISO through the core and flush out the containments.
As always you are correct, We are NOT changing our warranty policy. The cores have a 90 day warranty and the rest of the device has a lifetime warranty (excluding the batteries and charger).
The device has a lifetime warranty, the cores have a 90 day warranty.
The ceramic wafers are encased between the brass threaded base and the nickle body, the only way for a ceramic wafer to come out is if its broken and the chips fall out. However please contact sales@thermovape.com again and we will warranty your core.
Everyone, we did see a very large amount of orders come in this weekend and it will take a few days for us to catch up. Please bear with us
Cheers,
Tim
starchilds
Well-Known Member
Thanks Tim for your response. Not sure what happened to disk. Looked for pieces in cart but could not find any. Had to be during cleaning process, probably went out with water.
Yes, should have assumed same results as JKA. Don't know who is actually reading emails at TV. So I checked forum and discovered JKA had similar experience with what seemed to be a canned reply. In fact not going to take advantage of warranty, just going forward with the Dart while I wait for new developments.
Not bashing TV, canned response seemed to be answer for yet another customer who screwed up his device and now wants to claim warranty. Understandable while watching the bottom line.
AC
Yes, should have assumed same results as JKA. Don't know who is actually reading emails at TV. So I checked forum and discovered JKA had similar experience with what seemed to be a canned reply. In fact not going to take advantage of warranty, just going forward with the Dart while I wait for new developments.
Not bashing TV, canned response seemed to be answer for yet another customer who screwed up his device and now wants to claim warranty. Understandable while watching the bottom line.
AC
JoeKickass
Well-Known Member
Good to know, that's true but my old core was pretty gunked up.... and thanks for the technique!
Received my replacement core today and am feeding it some 78% Purple Trainwreck wax, so far so amazing
but I just hope feeding it top-grade stuff fixes the un-cleanable clogging. It would be a shame if it just delayed it...
Hope everyone is having a good week!
Tim
Tim
starchilds
Well-Known Member
Keeping thread alive Tim. Everybody seems to quickly move on to latest gadget. With that said got my Dart yesterday. First try, huge cloud and much lung expansion. Loving the Dart. Closest to a dab so far, ultimately that is what I am looking for. Then the ability to dial it back (via load size or trigger control) for a more tranquil ride. Will stick with this until new products vetted. Thanks Tim and the TV team.
AC
AC
jambandphan03
in flavor country
I love my Dart too, it has been treating me well from the start. 
t-dub
Vapor Sloth
Dangus
Yeah, well, that's just, like, your opinion, man.
After a fair amount of reading on here I ended up picking up the Dart (and a T1 top as well) for my first vape devices. I must say I am very pleased, and wanted to say thanks for all the info posted up in all these threads. Lots of good stuff here!
Currently I've had the Dart for ~3 days and been feeding it some nice Blue Dream BHO. Hits like a champ!
Cheers!
Currently I've had the Dart for ~3 days and been feeding it some nice Blue Dream BHO. Hits like a champ!
Cheers!
jambandphan03
in flavor country
Glad you are happy with your TV products, and doing lots of reading in the process... Enjoy!
BudBuddy
The Vaped One
Running a Dart LV with the 17670 1600mah batteries is pretty beastly in performance. Was looking around but didn't find any info on battery life for this combo, anyone know?
Don't use e-cigs as much anymore so I decided that my RES is now a very expensive heat sink, crazy how the bottom part is tarnishing so nice and evenly dark while the top is still so much lighter.
Don't use e-cigs as much anymore so I decided that my RES is now a very expensive heat sink, crazy how the bottom part is tarnishing so nice and evenly dark while the top is still so much lighter.
OF
Well-Known Member
Back of the envelope calculation, (1600/2500)*60, says 38 minutes or so. Long time.
OF
Cinnamonster
Well-Known Member
havealight101
Norski
2500 MA =2.5 amps
60= minutes in an hour
OF
Well-Known Member
For a dollar I'll tell ya......
2500 is the number of mA in 2.5 Amps (the nominal draw of a 1.5 Ohm cart) since the capacity rating was in mAh (we want the mA part to cancel and leave us with hours). 60 is the traditional number of minutes in an hour, since the answer to that point was in hours (.68 IIRC) and you really want it in minutes. Consider the units.....60 is really "60 minutes per hour" which is written '60 min/hour' so the hours parts cancel and you have an answer in minutes.
In general, you can confirm your calculations by checking what would happen to the units of measure.
Ready for the test? Take out half a sheet of paper, put you name at the top......
OF
Cinnamonster
Well-Known Member
Ah, you should've waited until I gave you the dollar to divulge the information. No way you're getting a dollar now.
Thanks for the lesson. I really should read more into that... I didn't know I could get 38 minutes of run time with the 17670's.
And I'm not ready for the test, but perhaps I can bribe you with a gram of a nice wax?
OF
Well-Known Member
You're welcome. The math is pretty easy to get a handle on, real run times will probably be less by a bit due to heat and other issues but it's a good guideline.
Most guys learn this stuff in small steps (the way adults learn stuff generally) so your understanding is cumulative.
Special arrangements can be made, but ixnay on the details......a hollowed out apple for the teacher is the traditional delivery......
OF
OF
Well-Known Member
Thanks for the info , and the lesson!
You're very welcome, BB. I've noticed over time it's paying off, more and more guys are trying to follow these kind of complex rules that govern this important aspect to our lives......which is way cool, IMO.
I'm gratified I'm connecting with a few brave souls, it's the way such things usually work.....one insight following another.
Thanks very much for the post, it made my morning. Time to go check on the progress of the morning in the garden I'm thinking...... The weather man is making tall promises indeed. Best to keep him honest you know.
OF
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YoGranMazPimp
I Vapes Hard
So ive had my rev and dart about a month and honestly it seems to be annoying me more then anything...i load it up. Get like one tasty hit and others taste like burnt hash. I often have material that doesnt get to the ceramic disc and needs assistance. It seems to be picky on the concentrate type thats in it, as full melt wax doesnt work well but some clear shatter does a bit better.
I cleaned it with a quick iso soak and quick boil and it seems my o ring was effected by this cause its sligtly harder to insert or remove the dart now.
Another unrelated note....everytime i come to the rev thread to find info about something before i post, i have a hard time finding any posts related to the rev at all. I posted once to recommend a thread for the rev hybrid devices exclusively and that post got immediately lost in posts about rev hybrid devices. I find you guys who combine parts to make a unique hybrid vape ingenious, and the process seems quite extensive with many parts, adapters, ect...however the rev thread is now another devices thread.
I cleaned it with a quick iso soak and quick boil and it seems my o ring was effected by this cause its sligtly harder to insert or remove the dart now.
Another unrelated note....everytime i come to the rev thread to find info about something before i post, i have a hard time finding any posts related to the rev at all. I posted once to recommend a thread for the rev hybrid devices exclusively and that post got immediately lost in posts about rev hybrid devices. I find you guys who combine parts to make a unique hybrid vape ingenious, and the process seems quite extensive with many parts, adapters, ect...however the rev thread is now another devices thread.
VaporNinja
Well-Known Member
Really? It only taste good on the first hit? Does this happen with any concentrate you use or just with darker oil?