toros23
Well-Known Member
.035 hex key but TET recommends you send them back to them for re-insertion. I have been able to tighten mine without any issues.
Discontinued Thermovape Cera
- Thread starter SameOldTim
- Start date
.035 hex key but TET recommends you send them back to them for re-insertion. I have been able to tighten mine without any issues.
OF
Well-Known Member
Yes, but you can't buy them anywhere. They're custom. Sorry, but the advice from TV is to send it in for service. It's not considered user serviceable.
OF
Barack o-Ganja
New Member
Her's my second post on FC:
Have been following this CERA thread for quite a while now,and i can't belive that a Company would try to sell something like this BEFORE some hardcore testing was done.Now my impression is that YOU,the customers have to do that testing.
If this was a car imagen that Volvo want to sell a new modell and it would "preform"like CERA..would you put your hard earned money in that modell if you read all this CERA posts on a VOLVO forum,NOT..i think.
EVEN if you have a good warranty,sorry but have to get this out in the open here and listen to what your HONEST answer would be.
"..a screw fell out..like shit no breaks or i can here some rattling from my Volvo engine..when i opened the hood half of the engine fell apart.
I hope the Herbie guys comes out whith there new Vaporizer tested to the max,and not let something out on the market for US test test.
If i would have had the same problem with my Plenty..i would ask for a full refund and nothing else.
Have been following this CERA thread for quite a while now,and i can't belive that a Company would try to sell something like this BEFORE some hardcore testing was done.Now my impression is that YOU,the customers have to do that testing.
If this was a car imagen that Volvo want to sell a new modell and it would "preform"like CERA..would you put your hard earned money in that modell if you read all this CERA posts on a VOLVO forum,NOT..i think.
EVEN if you have a good warranty,sorry but have to get this out in the open here and listen to what your HONEST answer would be.
"..a screw fell out..like shit no breaks or i can here some rattling from my Volvo engine..when i opened the hood half of the engine fell apart.
I hope the Herbie guys comes out whith there new Vaporizer tested to the max,and not let something out on the market for US test test.
If i would have had the same problem with my Plenty..i would ask for a full refund and nothing else.
tavosvo
Active Member
I will always chime in when a post like this shows up.
My cera works great. It's been tested plenty. My engine hasnt fallen out and my life is not on the line, as in your 'no brakes' comparison. Also, new Volvo is tens of thousands of dollars. Cera only few hundred, and can be less if you're clever.
Toyota pretty well tested, didn't they have a throttle recall? Just sayin...
darkrom
Great Scott!
What is the return rate on the Plenty? What about material design components? Oh thats right, that manufacturer isn't here on this board to tell us. As for the reported failure rates, I'd imagine SO FEW members here spent the money on that thing to even post up the issues that are there.
High end espresso machine makers ($1500-$10,000 machines) have all sorts of issues in the first year of a new machine. Testing is done. Real world problems get fixed and changes are made to fix the problems for new buyers or nobody continues to buy the product.
I own a Cera and have also had to send it in, I cannot wait to get it back, the opposite of wanting a refund. I am a bit irritated since TET has had my Cera in their shop for 15 days now but it doesn't change how I feel about the product.
OF
Well-Known Member
Tim has advised against it (over my objection, he won....). It's not a simple thing. The sleeve is very thin (maybe one full turn?) guys have cross threaded the hole, killing the part. The stop is also pretty small (the whole thing is small to start), it's easy to tighten it to much again wrecking the hole but also causing short circuits to the hearer (in LL cores) and broken doughnuts (EO cores). It's a delicate job that calls for full understanding and a fair bit of skill.
Like I said, I suggested sending out replacement screws and the hard to find wrench but think that was a shortsighted suggestion on my part.
I think you're right on the 'just because you can doesn't mean you should' idea.
I don't know where to start with this, how to tell you how much I think you're wrong. Go check out the closed Cera thread. For many months I was one of the Beta Testers of Cera. I wrote hundreds of posts relating the tale. Months of testing. I loaned it to several Members (and friends) for their opinions and feedback. There were other Beta Testers (but by the ground rules of such things I don't know who they are or the details of their testing).
This thread starts after those tests precisely because demands for shipment (and frankly some ugly accusations about the delay) were so bad the Mods shut it down and opened the "Jibberish" thread because the whiners and nay sayers had taken over.
What you'll find over those months (from say Thanksgiving to March?) are demands, pleas, begging, scheming and every other thing from Folks who wanted theirs NOW! The demand from customers was definitely to release it in whatever state. TV held the line, much to their credit IMO.
You're claim seems to infer TV is incompetent, dishonest, exploitative or something along those lines, I don't agree with that at all.
"Hardcore testing" definitely happened no matter what you may think. I was a small part of it. A partial log of that is in these Forums. If you go back and look at the evidence I think you'll see how mistaken you are.
I assume it's a Ti unit? I saw the pile of welded assemblies yesterday being installed in customer units. Depending on where you are in the cue I expect you'll be getting it back very soon.
Good luck.
OF
Organica
Well-Known Member
Actually, I kind of like the Volvo comparison. But I drove a Volvo for 13 years. It was an amazing machine.
On the one hand, yes. I agree. There are a LOT of posts about things going wrong, stuff just mysteriously failing to function, etc. Some of that is probably because this is the #1 place on the internet to air your Cera grievances. This is also a forum that is religiously watched by the manufacturers, where they actually take the time to respond to concerns and make design changes to a piece that is already in production, according to the feedback they get from the users. If Volvo had been producing an entirely new design of car for less than a year, it is extremely unlikely that they would release a few in August with suicide doors, a few in September with scissor doors, and a few in October with industry standard doors, all based on what some guys in an internet forum thought would be better for their personal use. I think we all realize that this is an 'early adopter' issue, and are happy to be participating in the development process. It's not for everyone though, and I understand your apprehension.
On the other hand, while people are definitely going to air their grievances in this forum, how many feel compelled to write forum posts about how much they love their Cera? I personally love mine. LOVE it. If it died tomorrow, I would still consider it to be a great deal because I know I can send it back, and the Cera elves will return it to me in a matter of days, tuned up and ready to roll. In fact, while there are a ton of posts about things going wrong, how many do you see that are 'Screw it. I'm selling this piece of junk on Ebay'? My guess would be none. (Besides one April Fool's joke) It's just a better vape than anything else out there. The materials are state-of-the-art, the manufacturing is top-notch and improving incrementally all the time. The company is responsive to their customers, easy to deal with, and truly believe in their product.
Some people just happen to be early adopters and some aren't. But at the end of the day, wouldn't you rather buy a product whose design was conceived by techie types, and aggressively field tested by hundreds of stoners with different usage levels, consumption habits, technical capabilities and lifestyles? This is just what that process looks like.
I think the most revealing thing is that when something goes wrong with your Cera, they fix it. If something goes wrong with pretty much any other portable vaporizer, you just return it and get a new one. The Ceras are worth fixing.
On the one hand, yes. I agree. There are a LOT of posts about things going wrong, stuff just mysteriously failing to function, etc. Some of that is probably because this is the #1 place on the internet to air your Cera grievances. This is also a forum that is religiously watched by the manufacturers, where they actually take the time to respond to concerns and make design changes to a piece that is already in production, according to the feedback they get from the users. If Volvo had been producing an entirely new design of car for less than a year, it is extremely unlikely that they would release a few in August with suicide doors, a few in September with scissor doors, and a few in October with industry standard doors, all based on what some guys in an internet forum thought would be better for their personal use. I think we all realize that this is an 'early adopter' issue, and are happy to be participating in the development process. It's not for everyone though, and I understand your apprehension.
On the other hand, while people are definitely going to air their grievances in this forum, how many feel compelled to write forum posts about how much they love their Cera? I personally love mine. LOVE it. If it died tomorrow, I would still consider it to be a great deal because I know I can send it back, and the Cera elves will return it to me in a matter of days, tuned up and ready to roll. In fact, while there are a ton of posts about things going wrong, how many do you see that are 'Screw it. I'm selling this piece of junk on Ebay'? My guess would be none. (Besides one April Fool's joke) It's just a better vape than anything else out there. The materials are state-of-the-art, the manufacturing is top-notch and improving incrementally all the time. The company is responsive to their customers, easy to deal with, and truly believe in their product.
Some people just happen to be early adopters and some aren't. But at the end of the day, wouldn't you rather buy a product whose design was conceived by techie types, and aggressively field tested by hundreds of stoners with different usage levels, consumption habits, technical capabilities and lifestyles? This is just what that process looks like.
I think the most revealing thing is that when something goes wrong with your Cera, they fix it. If something goes wrong with pretty much any other portable vaporizer, you just return it and get a new one. The Ceras are worth fixing.
Quetzalcoatl
DEADY GUERRERO/DIRT COBAIN/GEORGE KUSH
I believe a single person has posted about being so upset that they wanted a refund. Just one.
My old '02 Ford Explod- I mean Explorer- got a recall because something to do with the engine spontaneously catching fire, and Explorers have been out longer than a few months...
Same as with Ford, TV is making adjustments to better their product.
My old '02 Ford Explod- I mean Explorer- got a recall because something to do with the engine spontaneously catching fire, and Explorers have been out longer than a few months...
Same as with Ford, TV is making adjustments to better their product.
JoeKickass
Well-Known Member
Why did you boil the eo cart the first day?
I've had mine for a month now and haven't had to do anything but feed it oil, it still tastes great!
coffinoff
Well-Known Member
I've been following the Cera discussion for a long time too. One thing I've noticed is how every once in a while, someone who doesn't own and has never tried the device, and has actually never dealt with TET before, jumps in with a post where they just seem to be desperately trying to churn up some hate. Never really seems to work though.
I've had mine for a couple months now. Zero issues. And if I did run into a problem, I know I could post here and get some good info. Or just send it in for a warranty fix. No problem.
I've had mine for a couple months now. Zero issues. And if I did run into a problem, I know I could post here and get some good info. Or just send it in for a warranty fix. No problem.
OF
Well-Known Member
I'm not so sure all of them are after stirring up hate, although I think you can make a good case there. I think, perhaps, some are trying to justify (to whoever?) their decision to not buy it? One thing I find common in these cases is the OP always seem to know better how TV should run their business....and aren't the least bit shy about it.
"Trying to teach Granny to suck eggs" comes to mind? TV has proven their ability to deliver truly 'game changing' new technology, superior in many ways to their competition. They must know something?
OF
Dreamerr
Always in a state of confusion and silliness♀
This made me hungry to see a thread by a car manufacturer before and after they release a new model. That would be some huge mess don't ya think? For anyone that reads comments on any article on this net you see that there are way different views on the same subjects. Some think the product or whatever is great and some think it is the worse thing in the world. Different strokes for different folks. I still want to see that thread though. It would be at the very least entertaining.
OF
Well-Known Member
I'd call and check. I was under the impression (could well be wrong) that SS unit returns are continuing to be repaired, while new production was on hold.
Ti returns are held pending the welded parts since, unlike with SS, the original scheme is not sound. The soldered SS units seem to do just fine, no failures of the solder connections themselves have happened (unlike Ti where the connection fails).
If that's correct, you would expect it to be done by now?
I agree fully with this. Cera is pretty demanding, it has to be used as designed for best results. If this were horses we'd be talking thoroughbreds here. A highly refined machine for doing a specific job. Once you get 'in the groove, it's really very liberating, isn't it? You feel very much 'the guy in the saddle'.
The key is using Cera as designed to start with I think.
The point that these forums are a blessing in that we can share experiences and opinions with each other makes for better understanding for all is a good one IMO. Along with the need for a little education, I'd add that sometimes it takes some faith. Guys need to trust the advice enough to give it an honest try....the advice, of course, also has to be good 'cuz the most you can hope for is one chance?
OF
I know this has already been defended but I just wanted to chime in.
Go look in pretty much every thread on here of a vaporizer thats been released in the past couple years. Theyve all been tested before release and they all experience bugs or kinks that need to be worked out when It is first released. Theres just no way to know what problems will arise once production begins by testing a beta unit. Beta units are made in a small batch while production units are made in huge batches so there more of a chance of something going wrong with at least some of them.
Seriously though pretty much every vaporizer, iolite, wispr, arizer solo/extreme, vivape, davinci, pax, cloud, etc....all have had issues and tweaks made after they were first released. Thats the price you pay for being an early adopter. At least with the cera your paying slightly less now then you will in december as they have stated. With the other vapes you pay more when its first released and then less later down the road
My advice would be to wait a few months for the herbalizer after its released. No matter how much testing they do, im sure there will be problems once it goes into production. Its just inevitable.
I know right? What a horrible comparison that was. what about all those new models of cars that need to be recalled every now and then, i guess they needed to release the cars so the market could test it out for them.
Just spoke with Zeki about my repair, the hold up is it is getting the laser welding which they should have by tomorrow and have it in the mail by Friday. Not the best news but it satisfies my need to know what is going on.
Zeki is great, he took the time to explain exactly what's going on and to answer all of my questions completely, compentantly, and best of all happily.
Zeki is great, he took the time to explain exactly what's going on and to answer all of my questions completely, compentantly, and best of all happily.
Hey BOG,
I have been running my LL cart with only 3 set screws for quite some time now with very nice results! However, I must mention that when I asked TET to remove the set screw, there were issues with the grounding straps (I have a TI CERA) and my unit operated intermittently. While I personally like the airflow with 3 set screws, I will probably ask TET to reinstall the 4th at some point for some 'renewed testing' (LOL) of the product 'as designed'. I have a strong feeling that now that my CERA is running on all cylinders, the LL cart will perform just as well with all 4 set screws. Good luck.
I am happy to report that I am now 6 (or is that 7??? LOL) EXTREMELY SATISFYING bowls since I picked up my newly-welded TI CERA from the good folks at TET yesterday. Welds look solid and well done. Bit of a shame that TI couldn't be soldered like SS, but I guess that's the price you pay when you use medical-grade cutting-edge materials in your products. Loving the LL cart with botanicals, but for a real treat - 'sandwich' (thanks to OF for his 'hash sandwich' idea in the TV EVOLUTION thread a while back) a little bubble in as well. Absolutely amazing!!! I hadn't considered this before, but I would probably buy the LL cart just for the simple and easy to clean manner that you can enjoy hash. Fill, consume, clean with paper towel covered pinky and repeat. Freaking amazing!
NN
darkrom
Great Scott!
Funny how often these posts seem to be new members plugging other vapes as well.
OF
Well-Known Member
Excellent point. Thinking back, after trashing the subject vape on whatever thread it is a lot of them have some free advice to offer all right. Makes you wonder if they'll be at all active a few months later......
Most of us know you're not just another pretty face around here DR, hopefully those who doubt have just been given another example of your piercing insights.....
Please 'keep on keepin' it real'?
OF
JoeKickass
Well-Known Member
Thnx steama, your post made me look at my count and I just rolled over!Well I looked at your post count 7780 (most on FC), plus your direct contact with TET and realized that I really didn't need to go on faith.
I've only had these switches for a month but the two I've installed are still going strong and they feel soo much easier on the fingers than my stiff metal switch. They do look better on the 1/2" than the 3/4" but they work so well I haven't gone back to the metal switch!
Here's my old one (sexy but the switch is under-rated so it might blow)
