dear bob considering that the warranty isn't transferable,it leaves me uneasy that you worry soo much about it sir,
but no worries ROB even you are not the original owner i will work somting out for you as i stated in my last post (each case differently u should be happy rob
i am NOT so worried, my man. i actually have said repeatedly that i was ok with it, until you changed it. maybe you are mistaking me for someone else?
i was actually explicitly told NOT to mention that mine was getting taken care of sans payment, so i didn't. that does not however diminish my concern for others or for clarity or changing prices. if you want to rescind that offer due to me voicing my concern for changing prices, feel free. but do not take it as being ungrateful. you'll find i have a reputation on here for not giving my favorite vapes or their manufacturers any special treatment when i think they are being unfair/ making bad business choices/ etc....
you'll also find that i highly praise them and try to help others enjoy their product more.
if you noticed i am also the guy who just said that your warranty was more than fair and that the OTHER member was asking for too much/ taking it too far.
I don't think that the price is unreasonable, but the paying to ship the unit to canada and back would cost me just as much from the states.
i also have to do this so even tho my replacement is free it will cost me $30 to ship it to myself, plus what i have to pay to ship it there. which is why i thought the original number was fair (even tho i didn't have to pay it this round).
case by case basis (partiality) , not designed to dab all day (was never mentioned, plus i didn't run it at dab temp, would even cut it down to 20w during the lulls), and randomly upping the price when a thread member who doesn't own one complains. those things would concern me if i wasn't already in the deep end. (and the upped price does as i will be needing replacements eventually anyways.
i love this thing man, and you know what they say about how you treat the ones you love... it truly beats all in terms of function and efficiency and as i said, i do think the original warranty was fair and if you REALLY need to up the price due to the cost of business, i think we would understand, but it is hard for some people to hear that their $500 vape will possibly need replacing within the year, even w/ free replacements. some it is the cost due to shipping and some it's the wait without their medication device.
thanks for listening and please know that all was said with all respect due.
peace
bob