Thanks for the update. Sorry you were sick, hope you're better soon. Of course I know you only ship once a week (and I ordered the day after) so I was prepared for a delay anyway. I was just afraid it got lost in the "cloud" (I'm a person who gets rained on a lot ). All the best, sorry if my earlier post was a trifle direct but squeaky wheel and all that...
Totally understandable. I have been busy writing the 2017 plan and accompanying action list but believe in the next week or so I will be caught up and on top of the customer service. Thanks to all for their patience. The 2017 plan is now published on the www for those that are interested. There are also several candid post in the Zion thread that explain some of the recent RBT back story.