Note to self; today is Sunday! Not Monday
Don't call Josh, he is bike riding . Sorry Josh.
Edit, Just got off the phone with Josh. He returned my call. He is a really cool guy.
Even though I ruined his weekend calling with an array of dumb questions, he was very happy to answer them all. We spent a little time discussing the company, the Herbalizer, and other things. The big question I had was about the software update. He's about 90% sure mine has been updated. So I feel ok in saying if you ordered after the 25 of Feb. It should have the latest os software. I am 90% sure
I felt good about buying Herbie before, but after speaking with Josh, I am 110% convinced I made the right choice. They are making positive strides towards new customer service protocols, updating the ordering process, and also working on a multitude of other projects to enhance the users' overall experiance with the Herbalizer not just with there product but the company as well. I have been connected to Herbie for about a year now. Waiting for the day I could have one for myself. Lurking, entering contests, giveawys etc… Following along on the thread here. Untill today I have only ever exchanged e-mails with Josh. I am verry happy that I was able to speak with him. I think the future of herbie is so much brighter than the heating element. Lol bad pun couldn't help it but seriously guys and girls Josh is very serious about this and I think with his attitude, his work ethics and just being a all around good person, we have only seen the begining of what he and his company will become.
Edit 2, I almost forgot, I mentioned I had worn my don't get caught herbalizer shirt so much I have holes in it already. And because of the shipping mix -up, Josh said he is hooking me up with the Vape like a boss shirt too. New vape & new clothes
I am one happy dog.