The Herbalizer Shipping & Rambling Thread
- Thread starter smokum
- Start date
weedemon
enthusiast
ok i got my herbie, and it seems i got off lighter than you did via ups. it was $95 cdn in fees for me. the written value on the slip was much less than the real price, so thats what they wanted. 95 bucks on an item declared at much less!.
I figured it would be around 100. but for an item valued at a much higher price.
I am sorry to hear that you got a bill for 111.
It was my understanding that when the shipper sends via the premium shipping rate, the taxes and fees are already taken care of.
on an related sidenote:
I did get a fed ex bill in the mail for my vxl evo Pelican case, but not the evo itself (2 different shipments one premium, one not.). seems to be a new trick fed ex is doing... they are asking me for 18 on an item that was valued at 50 dollars. 6.xx in taxes. the rest was in ups service charges. now it's only 18.xx and ill pay it. but for an item valued at 50 dollars? that's steep!
I do not like the size of these service fees.
when you pay 35% of a bill that is for customs and taxes (which i don't mind pay at all. I think that's fair) but for the other 65% to be in BS service fees? that's pretty garbage imo, no matter the amount they are asking for.
*edit just wanna make it clear. i'm not really that butthurt over this. I was fine with paying the 95 as it was what i expected to pay (roughly anyways).
but i do think it's wrong for the shipping company to further profit by gouging their customers... that's just not cricket... boy-o.
I figured it would be around 100. but for an item valued at a much higher price.
I am sorry to hear that you got a bill for 111.
It was my understanding that when the shipper sends via the premium shipping rate, the taxes and fees are already taken care of.on an related sidenote:
I did get a fed ex bill in the mail for my vxl evo Pelican case, but not the evo itself (2 different shipments one premium, one not.). seems to be a new trick fed ex is doing...
they are asking me for 18 on an item that was valued at 50 dollars. 6.xx in taxes. the rest was in ups service charges. now it's only 18.xx and ill pay it. but for an item valued at 50 dollars? that's steep!I do not like the size of these service fees.
when you pay 35% of a bill that is for customs and taxes (which i don't mind pay at all. I think that's fair) but for the other 65% to be in BS service fees? that's pretty garbage imo, no matter the amount they are asking for.
*edit just wanna make it clear. i'm not really that butthurt over this. I was fine with paying the 95 as it was what i expected to pay (roughly anyways).
but i do think it's wrong for the shipping company to further profit by gouging their customers... that's just not cricket... boy-o.
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smokum
I am who I am and your approval isn't needed!
Got the same $111.96 invoice from Fedex yesterday.
I contacted Herbalizer via their website asking what they were going to do about the charge as I had pre-order in August and completed transaction within minutes of receiving my notification to pay by the cut off date Dec 18th midnight for free shipping & sales tax ( see: http://fuckcombustion.com/threads/the-herbalizer-shipping-rambling-thread.11960/page-2#post-509876 ) "Shipping, Taxes: Shipping is FREE (signature required)! And also, if you order by 8 p.m. tonight we will be paying your sales tax! If your shipping address is different than your billing address, send us an email to notify us." I also stated that I had not brought this forward to FC giving them a chance to respond to me before doing so... but that was 24hrs ago without response and the cat is now out of the bag, sooooo !
I expect a refund for my added expense based on the offer that was made here on FC and completing that transaction within the given timeframe. I'm also hopefully confident that Herbalizer will follow through with the refund as the facts are documented and copied that make up this publicly offered and accepted 'contractual agreement'.
Outside those terms (as stated), anyone ordering should already know they are responsible for taxes and possible brokerage fee's of any item imported.
I contacted Herbalizer via their website asking what they were going to do about the charge as I had pre-order in August and completed transaction within minutes of receiving my notification to pay by the cut off date Dec 18th midnight for free shipping & sales tax ( see: http://fuckcombustion.com/threads/the-herbalizer-shipping-rambling-thread.11960/page-2#post-509876 ) "Shipping, Taxes: Shipping is FREE (signature required)! And also, if you order by 8 p.m. tonight we will be paying your sales tax! If your shipping address is different than your billing address, send us an email to notify us." I also stated that I had not brought this forward to FC giving them a chance to respond to me before doing so... but that was 24hrs ago without response and the cat is now out of the bag, sooooo !
I expect a refund for my added expense based on the offer that was made here on FC and completing that transaction within the given timeframe. I'm also hopefully confident that Herbalizer will follow through with the refund as the facts are documented and copied that make up this publicly offered and accepted 'contractual agreement'.
Outside those terms (as stated), anyone ordering should already know they are responsible for taxes and possible brokerage fee's of any item imported.
Cool thank you, guess it'll be about a month lol. Cant wait to get it.
smokum
I am who I am and your approval isn't needed!
Cool thank you, guess it'll be about a month lol. Cant wait to get it.
Don't think you'll wait that long
They show 14 in stock, and at the time weedemon ordered I believe they were still in 'queue' orders. Also, he's in Canada ?Good to hear. I'm in US so i wont have to wait for it to clear customs. When I ordered it they didn't charge me any tax. I am in Pennsylvania. The confirmation with my order number didn't have any tax on it either. Would that be added on when it ships or I don't pay tax on it since I'm not in CA?
nigel
And shepherds we shall be,for Accuracy & Discovery
I don't know that'd I'd go off of what the eComm site says is available. In fact I know I wouldn't.
But they are working fast and furious to get units out the door. I don't think a month, but certainly not same day either...
@Mennovh The way the system is set up now, only tax is applied to CA residents.
But they are working fast and furious to get units out the door. I don't think a month, but certainly not same day either...
@Mennovh The way the system is set up now, only tax is applied to CA residents.
Sweet I am really excited to get the unit. Only own a solo right now and this will be my second vape.
weedemon
enthusiast
you chose a great one to make you at home version
only had it a day, but so far I am impressed!
lazylathe
Almost there...
Cool!
Let me know what they reply with, don't want to bombard them with the same question...
Herbie got me too vaked last night to worry about e mailing anyone...
smokum
I am who I am and your approval isn't needed!
Ok, here's the scoop (asked by Sheila to pass on the revelation and process)....
Now remember, this only applies to those that made the order/payment deadline as posted here: http://fuckcombustion.com/threads/the-herbalizer-shipping-rambling-thread.11960/page-2#post-509876
Sheila talked to Josh regarding my inquiry and said the issue took them unexpectedly as they believed that NAFTA would be in effect in this regard (us Canucks know how tax chit 'really' works for 'citizens' lol).... anyways, those early adapters affected are asked to contact Herbalizer via their contact form on the website should they receive this Fedex invoice, and that Sheila will contact you to email/forward a copy of the documents to her for either a refund check to be sent to you (or, arrangements made with Fedex to pay for the invoiced tax and fee -- * I forgot to ask about confirmations to know which route they took so we know whether to pay Fedex direct ourselves or not. I'll pipe in again when I find out more about that).
Anyways, as I suspected... Herbalizer & crew would/are honor(ing) their promise and all involved will be taken care of
Ok, here's the scoop (asked by Sheila to pass on the revelation and process)....
Now remember, this only applies to those that made the order/payment deadline as posted here: http://fuckcombustion.com/threads/the-herbalizer-shipping-rambling-thread.11960/page-2#post-509876
Sheila talked to Josh regarding my inquiry and said the issue took them unexpectedly as they believed that NAFTA would be in effect in this regard (us Canucks know how tax chit 'really' works for 'citizens' lol).... anyways, those early adapters affected are asked to contact Herbalizer via their contact form on the website should they receive this Fedex invoice, and that Sheila will contact you to email/forward a copy of the documents to her for either a refund check to be sent to you (or, arrangements made with Fedex to pay for the invoiced tax and fee -- * I forgot to ask about confirmations to know which route they took so we know whether to pay Fedex direct ourselves or not. I'll pipe in again when I find out more about that).
Anyways, as I suspected... Herbalizer & crew would/are honor(ing) their promise and all involved will be taken care of
NAFTA does apply here, and most things made in the US enter Canada duty free. The charges I've seen here are consistent with the HST. FedEx and UPS have always collected taxes and duties (if there are any) and they charge a fee for "expediting". Canada Post used to be erratic in collecting the taxes and duty and didn't have a fee, but now they've added one ($9.95) and have become vigilant collectors. I suspect the Canadian feds told them to crack down. The numbers people are reporting are what they should expect, except for those who got the free shipping and taxes deal.
lazylathe
Almost there...
Ok, here's the scoop (asked by Sheila to pass on the revelation and process)....
Now remember, this only applies to those that made the order/payment deadline as posted here: http://fuckcombustion.com/threads/the-herbalizer-shipping-rambling-thread.11960/page-2#post-509876
Sheila talked to Josh regarding my inquiry and said the issue took them unexpectedly as they believed that NAFTA would be in effect in this regard (us Canucks know how tax chit 'really' works for 'citizens' lol).... anyways, those early adapters affected are asked to contact Herbalizer via their contact form on the website should they receive this Fedex invoice, and that Sheila will contact you to email/forward a copy of the documents to her for either a refund check to be sent to you (or, arrangements made with Fedex to pay for the invoiced tax and fee -- * I forgot to ask about confirmations to know which route they took so we know whether to pay Fedex direct ourselves or not. I'll pipe in again when I find out more about that).
Anyways, as I suspected... Herbalizer & crew would/are honor(ing) their promise and all involved will be taken care of
That is freekin' awesome!!!!
The Herbalizer crew pulls through once again!
lazylathe
Almost there...
Just ordered my Herbie yesterday. The waiting begins...
Can't wait to cape like a boss!
LMAO!!!
Oh first Congratulations on ordering a Herbie!!!
Awesome machine!!!
Once you get a cape for your vape take a pic!!
Crohnie
Crohn's Warrior
Check your credit card statement. Does it say "Pending" for the Herbalizer charge? I ordered mine on Thursday and the $725 charge from Herbalizer showed up right away on my credit card, but it was listed as "Pending". Once it's no longer pending and your card is actually charged, that means your Herbie has shipped. What was the date you ordered?
There are only 11 Limited Edition Herbies in stock (according to the website). Maybe we got lucky and they're shipping our units right away?
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