The Grasshopper Shipping Poll

[pakalolo]

Why do Hopper Labs persistently lie about Shipping Dates? They are still advertising April 2016 delivery for current orders. Is there no Advertising Standards Authority in the US?

FC rules do not allow you to accuse Hopper Labs of lying regardless of whether it is true. If you can show that they are deliberately deceiving people, you can present your evidence but without accusations or characterizations. In this case you have no way to know whether they are lying. You could have said, " Why do Hopper Labs persistently post inaccurate Shipping Dates?" and your comment would have been fine.

 

[WhyAreWeWaiting]

I've been asked by a Mod to rephrase my previous post. Why do Hopper Labs persistently advertise Shipping Dates for orders that are clearly fictitious? They are still advertising April 2016 delivery for current orders. Is there no Advertising Standards Authority in the US?

My main issue with this hey guys why not order 100 more grasshoppers each while you can email, is as a Nov. 2015 preorder are all theses new hoppers going to be at the end of the line or just added on to existing orders?

I agree. It's ridiculous. What's to stop someone adding 1,000 units to their original order? What's to stop everyone who has already ordered from adding more units to their original order? It is very unfair to those of us who have already ordered to have our delivery dates put back in this way.

 

[VapeKnight]

When did you put your order in? I have a reg Ti and extra batteries in order. I ordered on 3/5/16. Says April 2016 for eta. If your order was close to mine should I expect mine soon also? ().
I just ordered (1 hr ago) the Pax 2 so I could throw this Vaporfi Orbit away lol and have a good vape until GH shows up. Hope I don't get a GH and a Pax at same time lol. I smoke a lot but not enough to keep 2 awesome vapes going.

Invite to pre order 12/2013, pre order date is 12/22/2014. seems like orders are shipping consistently so hopefully none of us will be waiting long at this point. If I don't get my address confirmation soon I might consider switching to a colored unit...

 

[catbird]

I agree. It's ridiculous. What's to stop someone adding 1,000 units to their original order? What's to stop everyone who has already ordered from adding more units to their original order? It is very unfair to those of us who have already ordered to have our delivery dates put back in this way.

I think the $200,000 cost will stop people.

 

[WhyAreWeWaiting]

I think the $200,000 cost will stop people.

Now why didn't I think of that? Thanks for pointing that out. You are so clever. So what's the upper limit? 5, 10, 20, 30, . . . .?

 

[catbird]

Now why didn't I think of that? Thanks for pointing that out. You are so clever. So what's the upper limit? 5, 10, 20, 30, . . . .?

I think people are willing to gamble a bit of money in these new vapes that may or may not ever function reliably, from a company that may or may not survive, but ordering many many hoppers is unlikely to be a common occurrence -- it's a huge risk. My feeling about the whole adding on thing is that each grasshopper order reserves that person a spot in the line for however many hoppers they choose, and it's pretty unlikely to be more than say, 3. It's available to every person just the same. The HI wait list functions that way, too.

 

[tr33sPlease]

I think people are willing to gamble a bit of money in these new vapes that may or may not ever function reliably, from a company that may or may not survive, but ordering many many hoppers is unlikely to be a common occurrence -- it's a huge risk. My feeling about the whole adding on thing is that each grasshopper order reserves that person a spot in the line for however many hoppers they choose, and it's pretty unlikely to be more than say, 3. It's available to every person just the same. The HI wait list functions that way, too.

One huge difference between the HI and the GH is that Alan is way more realistic with ship dates than HL.

 

[catbird]

One huge difference between the HI and the GH is that Alan is way more realistic with ship dates than HL.

Very true -- and the timeframe is actually fairly similar! (And I mean, there are endless differences).

 

[WhyAreWeWaiting]

I think people are willing to gamble a bit of money in these new vapes that may or may not ever function reliably, from a company that may or may not survive, but ordering many many hoppers is unlikely to be a common occurrence -- it's a huge risk. My feeling about the whole adding on thing is that each grasshopper order reserves that person a spot in the line for however many hoppers they choose, and it's pretty unlikely to be more than say, 3. It's available to every person just the same. The HI wait list functions that way, too.

So how do you explain the fact that there are GH's on sale on EBay? And what about the likes of Vapefiend adding more to their original order? It's the principle of the thing. There will be a temptation for customers to add more to their order when they get their address confirmation knowing that they will get them in a week or so, and knowing that they can sell them on at a profit. I think it's very dubious business practice considering how long everyone has waited.

 

[cybrguy]

Personally I'm looking for someone who just got the email so I can add on to their order and skip the line for an additional 10% fee...

Edit: I suppose I shoulda put a *facetious alert* on here to prevent order offers...
(sp)

 

[Vaperist]

Very true -- and the timeframe is actually fairly similar! (And I mean, there are endless differences).

dood, i would like to have that stuff what you been vaping on. would love to see birds like that

 

[catbird]

So how do you explain the fact that there are GH's on sale on EBay? And what about the likes of Vapefiend adding more to their original order? It's the principle of the thing. There will be a temptation for customers to add more to their order when they get their address confirmation knowing that they will get them in a week or so, and knowing that they can sell them on at a profit. I think it's very dubious business practice considering how long everyone has waited.

I didn't say it wasn't happening at all, just that I believe it to be a minority. A lot of people don't have cash to tie up in grasshoppers and wait for a profit. Some people obviously feel that it's a problem. Some people don't -- I don't. The order is, and always has been, alterable until it ships. You can change the accessories, you can change the model of your GH. An extension of that is that you can add (or subtract) hoppers, too. With the price increases, it's cool to offer backers and pre-orders the option to add before a bump, and without getting back in line. It sucks if people abuse it by adding them for profit, or for people they don't know to skip the line, with that I agree.

 

[WhyAreWeWaiting]

I didn't say it wasn't happening at all, just that I believe it to be a minority. A lot of people don't have cash to tie up in grasshoppers and wait for a profit. Some people obviously feel that it's a problem. Some people don't -- I don't. The order is, and always has been, alterable until it ships. You can change the accessories, you can change the model of your GH. An extension of that is that you can add (or subtract) hoppers, too. With the price increases, it's cool to offer backers and pre-orders the option to add before a bump, and without getting back in line. It sucks if people abuse it by adding them for profit, or for people they don't know to skip the line, with that I agree.

Where there is money to be made people will do it. If something can be abused, it will be abused. That's just human nature. When I ordered I wasn't informed that other customers could add more units to their orders which would impact on my delivery date. Were you? Just because it was always like that doesn't make it right. It is extremely bad business practice to allow people to essentially skip the queue, especially when there have been such inordinate delays in shipping the product. In my opinion Hopper are short of cash and they see this as means of generating some cash flow.

Cyberguy a couple of comments up is offering a payment of 10% of the GH cost price for anyone who has email confirmation to add another unit for him. What's to stop lots of people doing that?

 

[Stu]

What's to stop lots of people doing that?

Me.

 

[hi_there]

I read a post on reddit a few months ago stating that Paypal will not allow you to collect pre-order funds unless the product will be delivered within 60 days. This seems to be what has been happening, go back 18 months and read the what GHL was saying.

It's the principle of the thing.

I agree and that is why I canceled, I don't like being treated like a fool. For many people, especially the backers - I guess they are ok with this as they might no otherwise have received a product. But it will be interesting to see if they can weather the storm of all the faulty units. I still hope to buy one this year from a retailer once all the bugs are worked out.

 

[catbird]

Where there is money to be made people will do it. If something can be abused, it will be abused. That's just human nature. When I ordered I wasn't informed that other customers could add more units to their orders which would impact on my delivery date. Were you? Just because it was always like that doesn't make it right. It is extremely bad business practice to allow people to essentially skip the queue, especially when there have been such inordinate delays in shipping the product. In my opinion Hopper are short of cash and they see this as means of generating some cash flow.

Cyberguy a couple of comments up is offering a payment of 10% of the GH cost price for anyone who has email confirmation to add another unit for him. What's to stop lots of people doing that?

@cybrguy said he was kidding. I just don't think it's the norm. Also, since we don't know how many hoppers the people ahead of us originally ordered, it doesn't make much of a difference -- like I don't think there's such a difference between being able to order as many as you want at the outset, or augmenting the order before it ships. Before I ordered, I believe I knew backers could add, but I don't think I gave the issue any consideration. I'll get my GH when I get it -- and it's been a year and I really want it -- though I'm more concerned with HL and reliability improving than it taking a bit longer because people ahead are beefing up orders some. It doesn't seem likely to be happening on a massive scale. Then again, if everyone ahead of me wants 2 instead of 1, I understand the effect is substantial, just not sure how much I care WHEN they decided how many to order.

 

[CarolKing]

I've been watching Vapefiend. I had noticed the GH is for sale on their website. It's always been out of stock every time I've checked. For those in a hurry eventually VF will be selling the GH. Maybe you can get one quicker through them? Hopefully they will get them in stock soon.

 

[spoutti]

@CarolKing I think he was selling retailers backers package stock. Something he would have paid for in the indiegogo campain quite a while back. I would presume it was a 1 time shipment he received and now he has some kind of waiting to do before ghlabs restock vapefiend. And I read somewhere itt that he released a few at a time to give more people a chance to order a gh.

Im not sure what to think and do about the price raise the 15th.. Should I preorder a 2nd unit to have a backup in case of a problem and think its a must if I dont want to be GHless? I feel I would be taking too much of ghlabs' responsibility on me doing that.

On the other side, I feel whenever I receive my gh or get to buy a zion, on demand convection hits will take over my session type usage I do right now quickly. I see it as the best way to microdose; stop when I get desired effects vs finish vaping my bowl to not waste it.

So, feel secure and a bit abused or gamble it and be confident in my ability to regress in vaping tech in case of gh dying prematurely?

 

[vapviking]

@CarolKing I think he was selling retailers backers package stock. Something he would have paid for in the indiegogo campain quite a while back. I would presume it was a 1 time shipment he received and now he has some kind of waiting to do before ghlabs restock vapefiend. And I read somewhere itt that he released a few at a time to give more people a chance to order a gh.

Im not sure what to think and do about the price raise the 15th.. Should I preorder a 2nd unit to have a backup in case of a problem and think its a must if I dont want to be GHless? I feel I would be taking too much of ghlabs' responsibility on me doing that.

On the other side, I feel whenever I receive my gh or get to buy a zion, on demand convection hits will take over my session type usage I do right now quickly. I see it as the best way to microdose; stop when I get desired effects vs finish vaping my bowl to not waste it.

So, feel secure and a bit abused or gamble it and be confident in my ability to regress in vaping tech in case of gh dying prematurely?

I share your thoughts and I can see changing from ever-lovin' session bowls with the Mighty down to rips on-demand from a Hopper (or Zion, or fill-in-the _____ ). They might be rips every fifteen minutes or so, but...
I'll just add that having to regress to a Mighty in the event Hopper dies doesn't sound toooo bad. Do-able!

I mentioned earlier one of my bigger concerns was the possibility that the lifetime warranty would (on new purchases) be changed at some point. So recently I pulled the trigger on a couple of additional pieces for family members. My conscience is quite clear, though the billfold is definitely emptier. When will they arrive? Idk. The day might as well be fated and written in the stars, I have no 'effin' clue. But I sincerely try not to be attached to the outcome, even while hoping for the best. And I continue to maintain that the longer the wait, the better the chances for a reliable and great product for me (and now family!).

If these things fail like, toadally, and company goes belly up, I will look somewhat foolish in the eyes of all those I'm currently telling so excitedly about my involvement with The Future. So, there's something that might give speculators pause, and reason to not add dozens to their existing order! (This would not be my first blunder of this kind, jumping in as an early adopter then getting left in the dust by subsequent generations of, well, whatever!)

I'm among the amused, when reading folk's consumer outrage and sense of entitlement with the fledglings in Colorado. Some folks are unwilling/unable to see that this is a different model, it's not the same as Walmart or Sony or GM.
I believe folks will argue that there have been deception and ethical breaches, etc., but those arguments take root in a different set of assumptions about the nexus between 'company' and 'customer'.
Some months ago, a member was admonished by a Mod here and the poster cried loudly that his right to free speech had been usurped. Mod reminded that free speech does not exist within these walls; different model, different rules.

 

[WhyAreWeWaiting]

@CarolKing I think he was selling retailers backers package stock. Something he would have paid for in the indiegogo campain quite a while back. I would presume it was a 1 time shipment he received and now he has some kind of waiting to do before ghlabs restock vapefiend. And I read somewhere itt that he released a few at a time to give more people a chance to order a gh.

Im not sure what to think and do about the price raise the 15th.. Should I preorder a 2nd unit to have a backup in case of a problem and think its a must if I dont want to be GHless? I feel I would be taking too much of ghlabs' responsibility on me doing that.

On the other side, I feel whenever I receive my gh or get to buy a zion, on demand convection hits will take over my session type usage I do right now quickly. I see it as the best way to microdose; stop when I get desired effects vs finish vaping my bowl to not waste it.

So, feel secure and a bit abused or gamble it and be confident in my ability to regress in vaping tech in case of gh dying prematurely?

I read somewhere that customers who buy from Vapefiend have to ship their faulty Hoppers back to the US for warranty. That clearly contravenes UK consumer protection law. If a customer buys from Vapefiend, then the customer has a contract with Vapefiend, not Hopper Labs. Vapefiend are therefore liable for any units that are faulty. Vapefiend is obliged to either repair, replace, or refund. That's the law. So legally, customers do not have to ship their faulty Hopper to the States for repair or replacement. I'm surprised that Vapefiend don't seem to know the law.

 

[Vaperist]

I read somewhere that customers who buy from Vapefiend have to ship their faulty Hoppers back to the US for warranty. That clearly contravenes UK consumer protection law. If a customer buys from Vapefiend, then the customer has a contract with Vapefiend, not Hopper Labs. Vapefiend are therefore liable for any units that are faulty. Vapefiend is obliged to either repair, replace, or refund. That's the law. So legally, customers do not have to ship their faulty Hopper to the States for repair or replacement. I'm surprised that Vapefiend don't seem to know the law.

wrong! Vapefiend confirmed in GrassHopper thread that Euro-customers will be provided with warranty service trough them. while US customers would deal straight with HopperLabs.

 

[OldCreepy]

I am scrolling down over all this madness while I eat my breakfast lol. Why do we all still persist to talk about what we will do AFTER they get delivered. THEY HAVE TO FALL OUT OF DUKE's LUGGAGE! I went to local headshop and grabbed a Pax2 (sexy/useful/small) this isn't a Ti GH but a Ti GH isn't a GH until it shows up at my HOUSE. Anyways time to heat that Pax up and start the day.

 

[hi_there]

different model, different rules.

Haha, every reply I write breaches the rules of this private forum....so I guess you are right by default.

 

[catbird]

@hi_there Yeah, I feel you. I think people are just going with it because it's the only way any of this will pan out. Like if we don't give them funds for far away delivery for their operations, none of us will likely get any grasshoppers. At least, that's my thinking.

EDIT: I can't effectively quote your post a little ways up, for some reason.

 

[hi_there]

I think people are just going with it because it's the only way any of this will pan out.

I am thinking that was GHL's attitude, I mean all backers were ultimately happy about the way they kept dangling the carrot, at least that way they got their units. And in the end without the support of pre-orders they likely would have not made it this far. I just don't like it when I feel I am played like a fool. In retrospect I am sure there was a better way for them to achieve continued support without promising delivery in two months for a period of 18 months time.