February Update:
"Hey Everyone,
February was a great month here at Hopper Labs. We completed fulfillment of the Grasshoppers promised during our indiegogo campaign and made solid progress on shipping pre-orders. We are now working hard to get all the remaining outstanding units delivered as soon as possible.
We are currently in the middle of running the largest production batch of Grasshopper parts ever. Close to half a million individual components are being manufactured and assembled into units. We are once again adding members to our staff and streamlining the assembly process, so we can deliver these units to you quickly.
When we arrive at your spot in the pre-order line, we will send an email asking you to confirm your shipping address. You must confirm your shipping address before we will send your unit out. Once your address is confirmed, your Grasshopper will normally ship within a few business days.
When you receive your unit:
Every Grasshopper purchased as a pre-order comes with two identifying numbers, its ID Code and Serial Number. You will need both of these codes to register your unit and to receive warranty service. Grasshopper registration will go live on our website within a few weeks. If you need service before then contact
service@grasshoppervape.com and provide both identifiers. All indiegogo units will be automatically registered to the contributor's account.
We look forward to delivering everyone's Grasshoppers and will be sending another email update further in March.
The Grasshopper Team"