Thanks for the support for this idea. Guess our busy mods agree, because somebody created a gh warranty discussion thread for us. Thx!!!
Regarding gathering info, although ghl may not provide it, I think one of the fc tech stars can set up some questions that can provide instant stats. I remember the thread asking the age or age bracket of fc members. That questionnaire provided instant statistics.
Maybe in the warranty discussion thread a few questions can be suggested for inclusion and with pleading and love, a mod can help with this.
Here are a couple question suggestions that I think statistics would be interesting: (1) description/type of warranty issue (we can list the known ones and add an "other" to fill in and use as the basis for expansion of list), (2) time from receipt to gh "failure ". If people like (2), not sure if we should include a (3) re: gh hours of use before "failure". Calendar days mean less if one person uses their gh multiple times a day, and another uses it once a week, but both have "failures" one month after receipt, and (4) the # of warranty claims.
If we pursue this, I think the # of questions should be limited.
What do you think?