Discontinued The Firefly Vaporizer

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BuzzDanklin

Well-Known Member
I got my firefly about 2 weeks ago, and sure, the flavor is great, but I'm not at all pleased with the unit. I contacted customer service, and they sent me a new battery, but it's still the same. A battery will not even last 2 bowls, and the draw is pretty hard on the unit. Overall I'm pretty bummed with the purchase. Should have spent my cash on a haze. I've had quite a few vaporizers too, so it's not like I'm new at this.

2 bowls from a battery does not sound right. I get 3 now after my battery is over 6 months old, and I got 4 at first. What draw technique are you using? And how many draws are you taking per bowl?

I posted this on reddit for someone who just picked up a firefly, maybe it will be helpful for you:


I prefer a coarse grind with my Firefly. I have around a half dozen grinders and my santa cruz shredder produces the most chunky coarse grind and seems to work the best. If you check out my firefly video (it will skip to 2:33) you can see how full I like to pack my bowls.

With packing it, don't rally smash it down, gently push it into the bowl, and leave a slight mound on it

Then when you use the vape: For the first draw, when the firefly is completely cold and not warmed up. I preheat about 4-6 seconds, so turn it on, hold down the heat trigger, count to 4-6, and then start drawing without ever letting off the trigger.

Now for draw speed, The easiest way I found to explain the perfect draw speed is to have you draw harder and harder until you feel draw resistance, then back off a bit. Now all you do is just take long slow inhales until either the 30s heat timer shuts off, or your lungs are too full.

Also long slow deep inhales are best. lets say you preheat for 6 seconds for the first hit, that means you get 24 secs left to draw (30 second heat timer), I usually have a pretty solid cloud on the first hit, but draw 2 and 3 are wicked, no preheat needed, just hit the trigger and start drawing. Once you get used to that draw, you can get incredible flavor, and you can get monster clouds if you want. You don't always have to go for monster clouds too, sometimes I prefer to take a dozen of smaller draws, rather than than 5 long draws.

Some people like to preheat, let off the trigger, and re-start the heating cycle again as they start to draw. In my experience this reduces the consistency, and it also seems to wear our my battery noticeably faster
 
BuzzDanklin,

Radio

stay true to yourselves
I hadn't used my Firefly in about 3 weeks. (Been seshing in the loungeroom with the EQ while a few animes keep me occupied)!
And it appears that after trying to fire her up this morning for a wake-n-bake before work, the battery was dead! I may have used the battery last sesh, however it may also indicate that the battery discharged while being unused for 3 weeks. Anyone else had anything similar to this occur?
 
Radio,

mitchgo61

I go where the thrills are
I hadn't used my Firefly in about 3 weeks. (Been seshing in the loungeroom with the EQ while a few animes keep me occupied)!
And it appears that after trying to fire her up this morning for a wake-n-bake before work, the battery was dead! I may have used the battery last sesh, however it may also indicate that the battery discharged while being unused for 3 weeks. Anyone else had anything similar to this occur?

Yeah the battery discharges slowly when idle for a few days. It doesn't take three weeks...I've had a few lose most of their charges in three days.
 
mitchgo61,

Radio

stay true to yourselves
Yeah the battery discharges slowly when idle for a few days. It doesn't take three weeks...I've had a few lose most of their charges in three days.
Bullshit.. wow. That sucks. What about if the battery isn't connected to the FF?
I have fully charged batteries in a carry case. Will they be empty as well? >_<
 
Radio,

Delta3DStudios

Well-Known Member
Accessory Maker
Bullshit.. wow. That sucks. What about if the battery isn't connected to the FF?
I have fully charged batteries in a carry case. Will they be empty as well? >_<

Typically it's not good to store any battery fully charged for extended periods of time. Typically it's recommended to store batteries with around a 70% charge. That's how I partially killed my Parrot AR drone battery - stored for 6 months with a full charge, now my battery only lasts half as long!
 
Delta3DStudios,

mitchgo61

I go where the thrills are
Bullshit.. wow. That sucks. What about if the battery isn't connected to the FF?
I have fully charged batteries in a carry case. Will they be empty as well? >_<

The only time mine have sat unused is in the external charger, usually for no more than three days. I've had the experience of popping one in, thinking it has a full charge, and having it go red within like two hits. It doesn't really throw me, as I have four batts I'm currently using, so one is usually charged enough.
 
mitchgo61,

FrigginRights

Active Member
I have this unit, and personally I dont understand it. Way too heavy, way too bulky, small battery, only 1 temp setting, and my herb does not get used properly...

$250 for a robot version of mflb, that works worse than mflb not worth it, imo.
 
FrigginRights,
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natural farmer

Well-Known Member
I have this unit, and personally I dont understand it. Way too heavy, way too bulky, small battery, only 1 temp setting, and my herb does not get used properly...

$250 for a robot version of mflb, that works worse than mflb not worth it, imo.

Sorry you don't get it… I don't get how the heck can anyone compare the FF to the MFLB… :shrug: :razz:
 
The battery life with this thing annoys me even as a relatively light user. I pretty much have to charge after every bowl if I want to be sure the unit won't die during the next session. And that's with a brand new battery. Sure, I could buy an extra battery/external charger, but that's another $60, and the batteries don't seem to last very long in general. Definitely the biggest downfall of the FF.
 

Gee_Grover

Active Member
Hi everyone

Just before I begin, I'd like to thank this amazing community who appreciate the beauty that is vaping. With 'vape' being officially the word of the year, its not long before the analogue way of being high will be rare.

Anyways, so I'm happy with my Solo currently(well sort off), but the Firefly's feature set and my love for new tech is telling me its time for another vape purchase, but I have a few questions and some help I need.

I've had the Pinnacle Pro, Ascent and currently using the Solo. I've kept the Solo for the longest period as it produces decent clouds, gets me super high and is very easy to maintain, I'm partially sighted so I don't like having to dig into the insides and clean stuff out.

I like the way Firefly looks(created by an ex Apple employ), its convection only so taste is amazing and hopefully less odour leak, and it looks pretty easy to maintain. Is the Firefly less smelly than the Solo whilst in use? I would presume so as the heater turns off when not drawing. I'd like to vape in my room without other people knowing, I know every vaporizer leaks smell but it varies, as the Solo leaks no way near as much smell as the Ascent did.

Also, do you think I'll miss anything from the Solo apart from the battery? Size doesn't really bother me as I believe less odour is what contributes to the stealthiness more, no point having a pocket sized Ascent which leaks odour like crazy and gives everything away.

Many UK retailers are out of stock, I've seen it on ebay from a Canadian seller, who seems legit but I'm not sure if there any custom duty I'd need to pay on items coming from abroad? Has anyone ordered a vaporizer to be shipped from abroad to the UK?

http://www.ebay.co.uk/itm/191421440567

Here's the listing, look legit?

Any comments and help is appreciated guys, keep up the great work :)
 

BabyFacedFinster

Anything worth doing, is worth overdoing.
Hi everyone

Many UK retailers are out of stock, I've seen it on ebay from a Canadian seller, who seems legit but I'm not sure if there any custom duty I'd need to pay on items coming from abroad? Has anyone ordered a vaporizer to be shipped from abroad to the UK?

http://www.ebay.co.uk/itm/191421440567

Here's the listing, look legit?

Any comments and help is appreciated guys, keep up the great work :)

I cannot comment on most of your post because I have not had the other vapes you list. I can comment on this last part. When I was searching, I also came across the FF for sale on ebay. I noticed that you could get a "new one" at ebay for $40 or so dollars cheaper than at the Firefly site.
I'm not saying they are knock-offs one way or the other. I do know that they definitely do knock offs with the PAX. You think you getting a PAX for $40-50 bucks cheaper but then they are not exactly the same and DO NOT come with the 10 year warranty.
I would rather spend the money and get it at the FF site to be certain that it is genuine and get that 5 year warranty. Also, when I had to send it back for servicing, it was easy to arrange with them because they had all my info.
I am seriously considering selling mine. I think it is a great vape, but it has its bugs, in particular read the last several pages that deal with battery issues. I have a Lotus now that I love and will probably put my focus towards an WPA and some glass.
 
BabyFacedFinster,

Gee_Grover

Active Member
Thats the thing that worries me, as to how its cheaper but I thought it was just cheaper in the US compared to here as we get bummed with price conversion. Is it still 269 in USA? I doubt I'd get the warranty because I'm in the UK? Or is that just Ploom that only honours the warranty within USA?

This ebay guy offered me his own one year warranty, I don't know how credible that is but he mentioned how its difficult to send back a vaporizer once you've used it with the herb as its obviously illegal in most places, and how the company would penalise you if they found traces of any illegal substance in it by voiding your warranty. He instead offered a straight replacement upon receiving enough photo or videographic proof of the unit being faulty. I don't know if thats great customer service or a fishing bait?
 
Gee_Grover,

BabyFacedFinster

Anything worth doing, is worth overdoing.
Thats the thing that worries me, as to how its cheaper but I thought it was just cheaper in the US compared to here as we get bummed with price conversion. Is it still 269 in USA? I doubt I'd get the warranty because I'm in the UK? Or is that just Ploom that only honours the warranty within USA?

This ebay guy offered me his own one year warranty, I don't know how credible that is but he mentioned how its difficult to send back a vaporizer once you've used it with the herb as its obviously illegal in most places, and how the company would penalise you if they found traces of any illegal substance in it by voiding your warranty. He instead offered a straight replacement upon receiving enough photo or videographic proof of the unit being faulty. I don't know if thats great customer service or a fishing bait?

Yes, they are 269 here in the USA. I don't know if the warranty transfers overseas, I would check out their website. I have a dark grey one still unwrapped because of a complete warranty replacement and with an extra battery. I'll know in a few days if I'm going to part with it. If so, I'll PM you.
 
BabyFacedFinster,

Gee_Grover

Active Member
Yes, they are 269 here in the USA. I don't know if the warranty transfers overseas, I would check out their website. I have a dark grey one still unwrapped because of a complete warranty replacement and with an extra battery. I'll know in a few days if I'm going to part with it. If so, I'll PM you.

I'll look forward to that :)
 
Gee_Grover,

midnight rider

Well-Known Member
forget ebay, have you guys seen these on dhgate? most times on there you have to buy quantities to get the discount but there are some sellers on dhgate that will sell one firefly for $112! less than half u.s. retail. was seriously considering grabbing one of these but these are the questions that come to mind...
are these knockoffs? are they safe? what happens down the road if you need service?
should these be considered a screaming bargain but also a gamble and a
disposable vape should they shit the bed?
here's a link to one seller on dhgate, one firefly $110.50

Modnote: Link to counterfeit item removed.
 
midnight rider,

Radio

stay true to yourselves
My last battery ran dry half-way through a trip into the forest for a nature walk. I had 4 with me and I used them all before we arrived :lol:
it was a lovely day though and I saw a lot of wildlife and abandoned places! A massive reservoir and water processing plant that I got to explore (was like a horror movie:uhoh:) was the highlight!
 

Jack Sprat

Well-Known Member
Hi everyone

Just before I begin, I'd like to thank this amazing community who appreciate the beauty that is vaping. With 'vape' being officially the word of the year, its not long before the analogue way of being high will be rare.

Anyways, so I'm happy with my Solo currently(well sort off), but the Firefly's feature set and my love for new tech is telling me its time for another vape purchase, but I have a few questions and some help I need.

I've had the Pinnacle Pro, Ascent and currently using the Solo. I've kept the Solo for the longest period as it produces decent clouds, gets me super high and is very easy to maintain, I'm partially sighted so I don't like having to dig into the insides and clean stuff out.

I like the way Firefly looks(created by an ex Apple employ), its convection only so taste is amazing and hopefully less odour leak, and it looks pretty easy to maintain. Is the Firefly less smelly than the Solo whilst in use? I would presume so as the heater turns off when not drawing. I'd like to vape in my room without other people knowing, I know every vaporizer leaks smell but it varies, as the Solo leaks no way near as much smell as the Ascent did.

Also, do you think I'll miss anything from the Solo apart from the battery? Size doesn't really bother me as I believe less odour is what contributes to the stealthiness more, no point having a pocket sized Ascent which leaks odour like crazy and gives everything away.

Many UK retailers are out of stock, I've seen it on ebay from a Canadian seller, who seems legit but I'm not sure if there any custom duty I'd need to pay on items coming from abroad? Has anyone ordered a vaporizer to be shipped from abroad to the UK?

http://www.ebay.co.uk/itm/191421440567

Here's the listing, look legit?

Any comments and help is appreciated guys, keep up the great work :)
Keep in mind that Fire Fly doesn't honour warranties from outside North America unless the faulty until is shipped from a North American address to them and back to a North American address. In essence you will have no warranty without jumping through a bunch of hoops. Also, might want to check if the warranty is good on Ebay purchases.
 

Gee_Grover

Active Member
So thats exactly like Pax then? who don't honour warranty outside the USA. If thats the case, I'm screwed as I have either the choice of getting one from USA now and having no warranty or waiting god knows how long for the shitty UK suppliers to get it. Besides the ebay person offering his own warranty and replacement should the unit go faulty, without having to send it back seemed a bit fishy and too good to be true, especially with only 87 feedback mostly as a buyer.

Anyone know where I can pick up one of these in the UK for a good price with the warranty intact? Or if they actually do honour the warranty outside USA?

Also about the smell, anyone used the Solo or the Ascent as well as this? How does the smell compare?

There I was thinking I'll get a Firefly for £120, now even if I can source one in the UK, it'll be £195 but I guess the 120 price was for the fake?

Now that I'm contemplating spending around £200, which is very close to the crafty price, in which aspects do you think the Firefly is better? I'm willing to ignore the battery as I'll be carrying some spare. I know the Firefly should have less smell which is one of the main reasons I'm getting this vape, so still Firefly or should I give the crafty a thought too? Confused now..
 
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Gee_Grover,

stark1

Lonesome Planet
Having a close relative stateside is a possible solution.

FF is on the hefty side, and from what I read, the issues are there, so a warranty is good stewardship for the money spent.
 
stark1,

Gee_Grover

Active Member
Just spoke to Greenvapes in the UK who said they will offer a 1 year warranty which then gets transferred to the manufacturer, who apparently DO honour warranties outside the UK, they just don't ship so you'll have to cover the costs. I don't think knowing me I'll have this vape for more than a year to be honest, I'll end up getting bored and selling it for something new so just need to be covered completely for the first year.
 
Gee_Grover,
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mitchgo61

I go where the thrills are
Having a close relative stateside is a possible solution.

FF is on the hefty side, and from what I read, the issues are there, so a warranty is good stewardship for the money spent.

I love my FFs. I really do. But you shouldn't even consider buying one unless it's covered by warranty. You easily could have issues, and the warranty and FF service are crucial and very reliable features of FF ownership. The risk without a warranty is just too large IMO.
 

Jack Sprat

Well-Known Member
Just spoke to Greenvapes in the UK who said they will offer a 1 year warranty which then gets transferred to the manufacturer, who apparently DO honour warranties outside the UK, they just don't ship so you'll have to cover the costs. I don't think knowing me I'll have this vape for more than a year to be honest, I'll end up getting bored and selling it for something new so just need to be covered completely for the first year.
I was told directly from Fire Fly that they won't accept parcels from outside North America, and won't ship outside North America, regardless if you pay or not. Technically you have a warranty, it'll just be really hard to conform to their conditions.

On a positive note, the warranty says nothing about needing to buy from an authorized dealer, and it's transferable.
 
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Jack Sprat,
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