I sent mine in first, I paid shipping. They checked it out, repaired it, and sent it back to me (same unit). They really turned it around fast, and customer service was excellent.
My repaired unit works perfectly.
Discontinued The Firefly Vaporizer
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I sent mine in first, I paid shipping. They checked it out, repaired it, and sent it back to me (same unit). They really turned it around fast, and customer service was excellent.
My repaired unit works perfectly.
Looks like the Standard Model.Introducing Higgs-Boson (a strain I named) with Particle Accelerator...
natural farmer
Well-Known Member
I think one of my two batteries, the one I use more often, is starting to crap out. My FF just switches off (no red light even...) at the beginning or in the middle of my second session... Do you think they would replace a battery after so little time of use?
1_gr8_underdog
Trapped in the Astral Planes Back from the dead
In the warranty pdf it says. "The limited warranty does not apply to normal wear or degradation of batteries."
So, no I don't think they will replace it. That being said, I would still call Firefly support to see if they would do anything to fix it. If they won't replace it maybe they will discount a new battery for you? I hope you get it all sorted out.
1_gr8_underdog
Trapped in the Astral Planes Back from the dead
EveryDayAmnesiac
Well-Known Member
My battery that first came with the FF has seen major usage over the past (almost) four months, and it's still doing quite well. Maybe your battery has gone beyond normal degradation?
I am, so far, impressed with how well all 3 of my batts are doing, although I mostly just keep the third fully charged and ready to go for "emergencies." (
)
Let us know if they replace it for you!
I am, so far, impressed with how well all 3 of my batts are doing, although I mostly just keep the third fully charged and ready to go for "emergencies." (
)Let us know if they replace it for you!
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WildChild
Seeking My Shangri-La
You are in luck! There are 117 pages before your post FILLED with that information. Take the time to read it through...I learned a LOT from the fine folks here.I'm thinking of switching to a firefly...anyone wanna give me some advice on if I should or not. How it runs and some techniques you found work the best: thanks
WildChild
Seeking My Shangri-La
If it helps at all, I am a tough sell and spoke very poorly of it when I couldn't get my FF to work properly. Since then, I perfected my technique and can make this beautiful unit vape EXACTLY the way I want each time.I shall get started on that. Hopefully read enough to put that firefly in my hands
Don't let that scare you...many here perfected the technique the same day they got it. I must be a Vape Spaz!
It is a well made, beautiful unit and the FF customer service is excellent!
Connor24
Member
If it helps at all, I am a tough sell and spoke very poorly of it when I couldn't get my FF to work properly. Since then, I perfected my technique and can make this beautiful unit vape EXACTLY the way I want each time.
Don't let that scare you...many here perfected the technique the same day they got it. I must be a Vape Spaz!
It is a well made, beautiful unit and the FF customer service is excellent!
That helps tremendously, I have read that technique is everything with this and once you get it down it'll do you no wrong. Thanks
mitchgo61
I go where the thrills are
If it helps at all, I am a tough sell and spoke very poorly of it when I couldn't get my FF to work properly. Since then, I perfected my technique and can make this beautiful unit vape EXACTLY the way I want each time.
Don't let that scare you...many here perfected the technique the same day they got it. I must be a Vape Spaz!
It is a well made, beautiful unit and the FF customer service is excellent!
As my wife reminds me when I occasionally get something right..."even a blind pig finds a truffle every so often"!
You are not a vape spaz, WC, or at least FF issues don't verify that assessment by themselves...the FF can take a while to master, even when you get satisfying results right from hour one. As to whether one should switch, it depends on what you are using now, I guess, and what you are willing to spend. The FF has replaced all other devices as my go-to vape in most circumstances...I use it for 95% of my vaping.
It has some pros and cons....cons being it still has first gen issues (some QC problems, I've been through several units myself already), battery life is woefully short relative to other vapes, it's freaking expensive even in an overpriced category like portable vapes, it can be a bit messy in the chamber, technique and results are highly variable from user to user which makes it hard to give universal technique advice, and the QC issues mean that while most units operate pretty much the same way, there seems to be some slight variances in temp profiles among the FFs.
Oh, but the pros are something else indeed....smooth, amazing, heavenly convection vapor flavor once you perfect your technique (every other vape will taste like crap after the FF, at least that's my experience), an ingeniously simple design, pure convection, on-demand heating that you will learn to control almost instinctively after some practice, swappable batteries, AMAZING customer service, gorgeous look and sleek design, a build quality (when QC issues don't intrude) that is solid and first-class, and mostly, the thing seems to allow users to develop a personal and highly intuitive relationship with it that makes it truly joyful to use. (It's also worth noting that some of the earliest QC issues like loose battery covers and wonky heat switches seem to be fixed on more recently-shipped FF's...but I think the jury is still out on that.)
Lots of vapes get you "there". Using the FF vs other portables is like the difference between a luxury car and a compact...both get you to your destination. One is just a ride, and one makes the journey an experience in itself.
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EveryDayAmnesiac
Well-Known Member
But some of us have been a bit luckier and are still on our first unit...
WildChild
Seeking My Shangri-La
Great answer...well stated. And it's so true: everyone seems to have a bit of a different experience with this one.
I'm impressed with the batteries so far also, but I am concerned that my usage is different than the battery usage of my other vapes, and I'm hoping the FF batteries can take it.
I am charging much more frequently than I do with my other vapes, and probably after shallower discharges(?). I have an external charger, so I am constantly charging and swapping the batteries. I do not adhere to the "fewer, deeper, discharge/charge cycles", it's more like "more, shallower, discharge/charge cycles".
I'm not a battery expert, but I know there are different schools of thought on charge frequency, possibly depending on battery chemistry.
At the end of the day, though, the Firefly is still my favorite vape, and the swappable battery is a big part of the value that I perceive in the product. I never want to own another vape that does not have a user-replaceable battery!
EveryDayAmnesiac
Well-Known Member
I've done quite a bit of both with my two main batteries, but more of the way you are using yours, with the shallower discharge cycles. So far, so good!
And hell, considering that you can replace the battery for $30, I wouldn't worry too much about it.
And hell, considering that you can replace the battery for $30, I wouldn't worry too much about it.
Mrbinky
Well-Known Member
IMHO, it CAN be a great vaporizer, but I wish it wasn't so dependent on technique.
I can employ perfect technique, hold down the button just the right amount, draw just at the right speed, and get lovely, tasty vapor.
But, if I share my bowl with my wife...popcorn, and I'm tossing it in the toilet.
Its not like I can tell her "no, you cannot hit my bowl, get your own" because: a) I value my marriage and b) I've only got one Firefly and I cannot afford to buy another one.
I think part of the problem is that the draw is not fast enough for us. In fact, it takes me a lot of will-power to maintain an even draw at the right speed, and I have to take some deep breaths before starting so I won't feel like I'm running out of oxygen. I wish I could draw faster, and I wish the Firefly was able to better regulate the temperature independently of draw speed.
Another annoying thing about the Firefly is that there is no capsule system, so once I start a bowl of XXX, I've got to finish it. Even if I feel like switching to YYY. But, you know, my needs change. Sometimes, I want more CBD, sometimes I want something to wake me up, or something to make me sleepy. My tolerance is low, so I don't always feel like finishing off that bowl of high THC Stavia that I started. But I don't want to waste them, either...
Another thing that's not ideal is that, after a few "popcorn-ed" bowls, my Firefly is kinda stinky, and not in a good way. And, on the subject of cleaning, removing and replacing the screen is not as easy as I would like.
Yes, it's a great vaporizor. But it could be better. If there was some kind of capsule system, better temperature control and a somewhat faster draw speed, it would be even better!
I can employ perfect technique, hold down the button just the right amount, draw just at the right speed, and get lovely, tasty vapor.
But, if I share my bowl with my wife...popcorn, and I'm tossing it in the toilet.
Its not like I can tell her "no, you cannot hit my bowl, get your own" because: a) I value my marriage and b) I've only got one Firefly and I cannot afford to buy another one.
I think part of the problem is that the draw is not fast enough for us. In fact, it takes me a lot of will-power to maintain an even draw at the right speed, and I have to take some deep breaths before starting so I won't feel like I'm running out of oxygen. I wish I could draw faster, and I wish the Firefly was able to better regulate the temperature independently of draw speed.
Another annoying thing about the Firefly is that there is no capsule system, so once I start a bowl of XXX, I've got to finish it. Even if I feel like switching to YYY. But, you know, my needs change. Sometimes, I want more CBD, sometimes I want something to wake me up, or something to make me sleepy. My tolerance is low, so I don't always feel like finishing off that bowl of high THC Stavia that I started. But I don't want to waste them, either...
Another thing that's not ideal is that, after a few "popcorn-ed" bowls, my Firefly is kinda stinky, and not in a good way. And, on the subject of cleaning, removing and replacing the screen is not as easy as I would like.
Yes, it's a great vaporizor. But it could be better. If there was some kind of capsule system, better temperature control and a somewhat faster draw speed, it would be even better!
Volteric
Well-Known Member
I've been using Arizer basket screens with great success. I was envisioning a "capsule" like you and I believe someone here recommended them. I love them because I like more finely ground herb. Once it's spent I pop out basket and replace with another basket with different strain into chamber. I'm locked and loaded (literally:-)
Connor24
Member
The arizer basket screens fit the FF bowl fine?
Volteric
Well-Known Member
Mrbinky
Well-Known Member
Oh, maybe I should try that!
Connor24
Member
You sir just made my life a lot easier. I've been wanting a capsule like loading system. Thanks
mondomojo
Señor Member
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