I hope you are lucky but for me this is a big problem. I start with one iq and its pearl got broken. The next one with only one week had a crack in oven but cs told me it was only the seam that got dirty. After some months (the vape is 8 months old now) started to have the raised up mouthpiece problem. No explanation except they can fix it( i think silicon gasket gets inflated for something and pushes the flavour chamber). When i was deciding to start my RMA because this the metal parts of the bottom door where the pearl is got degumped because it glue got broken and also the same problem in the other side with the metal part where the flavour chamber sits. I told cs and they said me again the crack its only a dirty seam, the glue degumped it s normal because use (moderate use only 6 months) and that I can use my own glue to fix it (wtf) and that they can fix flavor chamber raised up with no more explanation. For me this is unacceptable and the unit is defective because anything about heating. So I can t trust davinci iq is a healthy unit and now I have a modern and cool paperweight because the only moment I m going to use this is if they change my unit for one new. Of course after saying this cs got dissapeared and no answer to my mail (I don t kmow if the problem is I m in Spain but storz and bickell and ploom changed my mighty and pax with no problems). So I hope you don t start with all my problems because the truth is the vape gives really good vapor but if it has heating problems can be literally a bomb exploding in your handsHey all chiming in and hoping for some help. When the Iq 1st released i had a few problems with my Og unit but Davinci had taken care of my warranty issues and got a new Iq out my way. It has seen some use but is still like new, i do regular cleanings but recently ran into the weirdest issue and it will not stop happening. I am wondering if anyone else has had this is issue or if @Davinci_vaporizer may know what could be causing it. So mid way through a session now my lid will always pop open , it will not stay shut when this happens and its only happening mid way , once everything cools down it closes and is fine. I cleaned and inspected everything and just cannot figure it out. It is like the flavor chamber is starting to raise up causing the top with my Mouthpiece to pop open on its own and has become a problem for me. I even inspect everything after cleaning and it all looks fine. So if anyone at all can help out i'd really appreciate bc i happen to enjoy using this vape and traveling with it and now i cannot .