Dreamerr
Always in a state of confusion and silliness♀
No tell them you got it as a gift and you need the new part. If you think it is broken you properly, but I don't know, can call where they got it from and use the warranty maybe. If it was a friend you would have there first and last name. You can also just pretend to be them but moved so new addy not that I am advocating that.