Hi all.
I have been reading a lot of posts regarding the Pax on this forum and I appreciate the insights--especially on cleaning it---here is a great video on youtube on how to clean your Pax by the
Vape Critic.
I have finally decided to register and post on the forum because I am in a debacle with my Pax. I purchased my brand new pax in January '13 from an eBay seller because they had the best price-$219.99 shipped; The eBay listing advertised a brand new pax with a 10 year warranty from the manufacturer.
I have used my Pax happily for 8 months without many hiccups that I could not solve by searching this forum.
Last week I used the device until battery drained completely (I forgot to bring my charger on a car trip). The battery was drained for two days before I got home and put it on the charger. When I did, the indicator light did not light up---it is just blank---no indicator light at all.
So I searched this forum and tried to put it on its side to charge, leave it on the charger for a long time to trickle charge, and flipped it 180 and see if that worked. Nothing worked.
I contacted Pax customer support and was informed through the verification of my serial number and receipt that my Pax's warranty has been voided because I did not purchase it through an authorized retailer.
I have also attempted to contact the eBay user I purchased the device from in January but the user is not registered on eBay anymore but their email address is associated with another user id. I am unable to get the new user id that is associated with the email address because I have not completed a transaction on eBay with that user id. I have sent two emails to the email address that I purchased the device from with no response.
I do not normally play the victim card but I am at an impasse here. I am out $220 and I have no vaporizer.
Any help would be appreciated in any form.
Thank you.