Thank you, as I mentioned I've now had several people try it on several different batteries, in every possible configuration.
How exactly does that preclude it from simply being a center post issue? These atomizers are extremely simple in their design. There's not a lot of things that it could be.
Also, you said in your initial post that you don't know how to take a video. I find that unlikely. Also you don't need to waste oil to show them in a video that it doesn't work. Offering to send you a new one if you send them a video of it not working sounds pretty reasonable to me. And I'm not a fan of the $10 shipping either. Just calling it like I see it.
Oh and your example of returning something to Walmart doesn't even make sense on so many levels. If you buy something from Walmart and it doesn't work you DO have to return it. Right? Do they just send you a new one? Can you send them a video?? And even if they do offer free shipping on returns you're talking about maybe the largest retail company in the world. Not exactly comparable.
Not trying to be rude but this is a forum and I'm commenting