@MinnBobber : 5 days to warranty a defective S&B portable. End-to-end, sending time included! Got back a new, sealed unit with all accessoires in the box like 2nd charger, 2nd Cooling unit, grinder, filling aid, brush, sieves and o-rings. New batteries since the warranted vape was brand new and never used. No discussions where I bought it from taking weeks and if the housing and battery is under warranty or not.
Top on this I got 10 packs of sieves, 8 picking tools, a third CU and some more gifts worth more than 100€. 5 days only to change my mind from being really pissed about shitty breaking housings (I included this statement in a more polite way in the letter I send with my unit to warranty) to make me a fanboy! I really hope my mighty breaks a 2nd time before warranty is over. No joke.
But perhaps I should have been more precise on my previous post. The suppliers Hermes is (currently?) working with are shitty. Look at the housing (even if it's beautiful, it could be very easy to resolve the problems of the mismatching color tones without even generating higher production costs), the inconsistent core, the buttons falling of and their click-feel, the click-feel when screwing on the battery or the AC-plug, the bad battery contacts, the glued lid with glue from 3M and the
not ISO-proof plastics not to forget. So some single components of my 2014 tcmv are shitty. And Hermes communication is even worse. At least in my case. Really bad combination of both facts. Does it sound better now?
One last thing I have to add to give you something to discuss on, or at least something to think of, but mostly to call the laminar heat flow in question once again:
A very hard draw increases airflow dramatically and goes turbulent. We all agree on this. But not on the amount of provided vapor after this. Or to be more precise, the "hot-air-to-pure-vapor-ratio" because hot air could be bypassing your load (I don't think it's possible in most cases if you load the bowl/basket right).
When I tamp down or use a finer grind, won't this prevent the airflow to cause a "tunneling" like I saw it once on this thread? I never experienced this with different grinds, btw. Isn't this meant by Hermes with bypassing? If not, how can air really bypass a load by being turbulent if most vapes, the mighty included, are giving great results by just being turbulent on purpose?
If it could really be possible to bypass a load without tunneling, shouldn't the increased airflow give bigger clouds
in total anyways, even if the "hot-air-to-pure-vapor-ratio" is getting slightly more hot air in it? This is exactly how a working MV seems to perform. Draw how you want and get clouds in any case, turbulent or laminar. I really don't need a working MV to judge about this, only enough time and frustration to think about such logical breaks the concept of laminar heat flow truely has.
I'm not saying the 2014 TCMV is shitty anymore, I just corrected myself. It seems it could perform great, even probably not for me. Just talking about a marketing concept I don't believe in anymore. I didn't sleep until 6 AM and was really clear and pissed in my previous post. It doesn't change anything on my thoughts, but sorry again for ranting, I don't want to offend anybody so please don't take my sometimes rude behavior to personal.
I'm just more frustrated that even Hermes doesn't want to elaborate on this. I definitively would write pages and pages on this if I were him. Sadly I'm not Hermes. We would have defeated the volcano easily in terms of sold quantities if I was. I could give them some good advices,
the first one is: plan your product with a FMEA!
But probably I'm just a young grasshopper and should wait until I have warranted my unit several times until I have one I feel comfortable with. But I'm still aware Hermes is doing business in a very improper way. I could tell you some more stories about them and how they are spreading misinformation on purpose to at least one reseller I'm in contact with in person. Isn't VN newly also denying to do warranty for Hermes if iirc? Ask them why. Or ask "Andy" from
www.verdampftnochmal.de by yourself what they experienced so far if you don't believe me. Btw, these guys are doing a great job and are trying to help me out as good as they can!
Btw, sadly
@Mrmrmrmr still isn't jumping in. I think he left us. I saw him enjoying in the mighty thread those days...
Edit: ok, there he is finally with a really sophisticated post. But what I'm saying isn't about customer service or about my faulty unit only. It's about those thinking I'm weird because I'm experiencing something you aren't agreeing with. And about the laminar heat flow of course. I know it's only marketing. But it seems you are just happy being high. I tried to explain I'm not average by saying the volcano can't get me high properly. It could be me like probably everybody here in this thread is thinking. Or it's the gcmv being much better than the tcmv. Or even the fact that every unit is "handcrafted" by a stoner? Sry I'm a stoner and an engineer too, so I know exactly what I'm talking about. Being high can give you great suggestions and ideas. But it can mess up your work completely, too. At least we have a quality management at work, colleagues and clients are verifying what I'm doing. It's hard for 2 guys to do this, I know. This is why Hermes is probably the wrong company to deal with, at least for me not willing to buy 2 or 3 times the same vape to always have a working one or just wait for weeks. The different batches can't be compared in any way since
@lazylightning 's 2014 tcmv is nearly combusting on blue. But I really don't care if you are getting fluid dynamics or not. Btw, great usefull comparison of your "MV vs. Mighty" I asked politely for besides your sophisticated post, thank you very much. This whole scenery going on here reminds me a little of plato's allegory of the cave...
It could be true I'm dissing since I'm not happy with Hermes. But I'm just telling the truth, not spreading misinformation or anything like this. I wouldn't call this dissing. I'm criticizing and pointing out the negative aspects of my unit very clear. I did this with my mighty on the mighty thread, too. But my S&B experiences so far where simply much better in every way than with Hermes and the MV, even when it worked properly, apart taste and the aluminum housing and so on. I wrote all this down in an objective way. You are always overreading it and bashing me with a post you wrote down in probably 2 seconds.