I think Pharmacor tries to do the international replacements in packages, seems pretty common practice for companies (I know Lev does it too). I asked for a replacement and got it the next day, and I live in BC (across the country). Super impressed by the customer service.
Initial impression of new unit. I put some of my ABV in, turned it on 2 to do a burn off (I assumed this is one with the wrong calibration), just did a quick inhale/exhale without inhaling anything in after I fully charged it. Surprised, I got huge clouds from my ABV. New unit is a lot more efficient, I was able to use my ABV from my first gen INH XP and inadvertently got high
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New unit is definitely sleeker, smaller, and just looks more aesthetically pleasing. The only problem I have is I have 3 of the older capsules which don't fit into this unit. Hopefully I get a response from Greg soon, since the other 3 capsules are useless. Also noticed with the first gen INH XP, there was more plasticy smell and took about 3-4 sessions for it go away. With this new unit, I never got any irritation to my throat the first time I used it like I did with the old one (although I only got a slight irritation from the first one).