Did you happen to go to tobacco leaf to get the herborizer by any chance? Enjoy your new toy!
stonemonkey55 said:Is it just broken glass or did the heater die altogether?
Progress said:Sorry to hear about your herbo.
It looks like the set-up of all of the heat injectors I have seen. Did you have any quick changes in temperature when it happened (got it wet, sharp cold breeze, rested on a cold area, cold slide/icy bong, etc)?
I am not sure what that scrap of metal in the plug is. Was it there when you bought it?
For what its worth, the Herborizer has as good of a reputation for solid craftsmanship as they have a poor one for timely orders and responses (as far as I know).
Hopefully with some effort there will be answers and possibly warranty repair or discount replacement (depending on the circumstances).
I should also report that my Herborizer XL has exactly the same crack as yours NineDelta. Mine probably happened on the third usage and was not the result of any foul play, it's just too fragile a peice of glass in my opinion.NineDelta said:Thanks all to answer me.
Normal changes of temperature, I've only use herbo in my home, about 24-25C and 40% humidity.
I've Bong sphere (Herbo), not cold, I use it at room temperature.
The twice injector was broken, I think that it was broken while I was inhaling.
The scrap of metal was when Sebastien sent me repaired injector. Other friend has the same scrap of metal in the plug.
The first time I spoke with Sebastien I sent it and he repaired it, now i have to speak with Sebastien again. I want to know if this problem has it more people. This herbo is new, made in September.
I decided to buy herborizer for the good comments, the good reputation... but now I don't see it with my herbo, and 4 people more that I know has the same problem.
manchild said:I should also report that my Herborizer XL has exactly the same crack as yours NineDelta. Mine probably happened on the third usage and was not the result of any foul play, it's just too fragile a peice of glass in my opinion.
I also have the protruding piece of metal in the female sockets.
I have continued to use mine quite regularly and the crack hasn't become any larger. I'm in australia so i'm reluctant to do the whole return for repair thing especially if it's just gonna break again. I just hope it doesn't end up looking like your friend's one.
Despite the crappy glass problem, the performance and ease of use of this thing really rocks my world.