Healthy Rips Rogue

*Apologies for 'story' and language_im told I can b hard to understand.. .
I am very curious about this although probably off topic. Your use of punctuation is very unique in my experience. Is this an Australian thing? It can be challenging for me to follow what you are saying, so I appreciate your warning.
 

RhysR3

New Member
Heya FC world ๐Ÿ‘‹๐Ÿป,

Once again - now more proven BS from "Dry Herb Vaporizers" .. . ..

And I quote
"""""
Essentially your warranty has already been approved by HR so this is just a formality essentially. As soon as the device is returned we can offer youโ€™re replacement

Kind regards
Arien """"""

๐Ÿค” Ummยฟ? - the return was picked up @ 2:41pm today*Friday .. . .

I've not heard anthing .. . . . ๐Ÿ˜ฎโ€๐Ÿ’จ๐Ÿ˜‘



๐Ÿ™ƒ๐Ÿ˜„๐Ÿ˜†๐Ÿ˜… @Grass Yes #Umm ๐Ÿคท๐Ÿปโ€โ™‚๏ธ honestly I cannot tell you.. . I just think it's my own adaptations for trying to help be expressive ๐Ÿค” > and the trail of thought ๐Ÿ’ฌ๐Ÿคท๐Ÿปโ€โ™‚๏ธ

Don't know how Australian it can be when most people I know/come across can have a hard time too.. . .. >>>> I've got no issues when ppls tell me they didn't follow some part or something and can I say it againยฟ (-like say it"" a different way) ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป ๐Ÿ™ƒ๐Ÿ˜‰ just lmk

Peace โ˜ฎ๏ธโœŒ๏ธ ya'all.. . . > Live long and prosper ๐Ÿ•Š๏ธ

Rhys
 
RhysR3,

HealthyRips.com

Healthy Rips Team
Company Rep
Heya FC world ๐Ÿ‘‹๐Ÿป,

Once again - now more proven BS from "Dry Herb Vaporizers" .. . ..

And I quote
"""""
Essentially your warranty has already been approved by HR so this is just a formality essentially. As soon as the device is returned we can offer youโ€™re replacement

Kind regards
Arien """"""

๐Ÿค” Ummยฟ? - the return was picked up @ 2:41pm today*Friday .. . .

I've not heard anthing .. . . . ๐Ÿ˜ฎโ€๐Ÿ’จ๐Ÿ˜‘



๐Ÿ™ƒ๐Ÿ˜„๐Ÿ˜†๐Ÿ˜… @Grass Yes #Umm ๐Ÿคท๐Ÿปโ€โ™‚๏ธ honestly I cannot tell you.. . I just think it's my own adaptations for trying to help be expressive ๐Ÿค” > and the trail of thought ๐Ÿ’ฌ๐Ÿคท๐Ÿปโ€โ™‚๏ธ

Don't know how Australian it can be when most people I know/come across can have a hard time too.. . .. >>>> I've got no issues when ppls tell me they didn't follow some part or something and can I say it againยฟ (-like say it"" a different way) ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป ๐Ÿ™ƒ๐Ÿ˜‰ just lmk

Peace โ˜ฎ๏ธโœŒ๏ธ ya'all.. . . > Live long and prosper ๐Ÿ•Š๏ธ

Rhys
Hi again! Thank you for providing the name of the retailer in Australia - much appreciated. I am reading your replies and texts and I am having a hard time understanding you. I'm a bit confused, are you saying that you are still getting the runaround? It sounds like Puffitup received your device - did they email you about sending a replacement? If not, I'm sure that they will get back to you soon. We do not have any control over how our resellers conduct their business. We do appreciating you letting us know so that we can help you follow up with them if necessary :)

BTW, Greenlane is one of our resellers, they also own Puffitup. We were unaware that they had a distribution outlet in Australia.

Please let us know how/if we can do any more for you.

Thanks!
Teece ~Healthy Rips Team
 
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RhysR3

New Member
I've not heard anthing .. . . . ๐Ÿ˜ฎโ€๐Ÿ’จ๐Ÿ˜‘
Hey there Teece,

I can break the msg down for you I'd you like ๐Ÿ‘๐Ÿป

- opening statement is referring to this quoted email I received from them.
(On a different email chain before they fell back on the "contractual obligations/policy" >> to which you replied and sided with them ๐Ÿค”๐Ÿง *contradicting!ยก!? your previous statement of approval and how you were contacting them to send a replacement.. .!)

- """"" quote""""" ^

- reasoning is = because the returned faulty unit was picked up at 2:41 *which is well before closing time > meaning they had plenty of time to contact and/or email me and/or get the replacement to the post office (like I had tooยก )

*kind of hard to confuse this line @Teece
---- I've not heard anything ----



And then the reply too grass .. . .

Is that what you've been doing?ยฟ Following up with them? > As I've not heard from them since you have been talking to me?

I'm still not even sure you know who the retailer is
As that's the first I've heard of greenlane.. . & Puffitup I didn't know had any relation.. .

They say they are
ABN: 68 636 524 439

HAPPYSKIES PTY. LTD.
Geelong VIC 3220

support@dryherbvaporizers.com.au


.
.
So then how does this workยฟ I have to wait a year and then you will actually finally send out the replacement > which I have your approval in writing already after seeing the video evidence/proof. . โ”


๐Ÿ˜‘๐Ÿคจ Is that really what your asking? "How/if we can do more for you" > is that answer not obviousยฟ **Send the replacement .. . ๐Ÿ™‡๐Ÿปโ€โ™‚๏ธ๐Ÿคฆ๐Ÿปโ€โ™‚๏ธ


Cheers & peace โœŒ๏ธ๐Ÿ•Š๏ธ
Rhys
 
Last edited:
RhysR3,

RhysR3

New Member
I 'now' wouldn't be surprised if the returned item has already been binned.. . .
{As no doubt king Arien deamed it so}

๐Ÿ˜‘๐Ÿ™‡๐Ÿปโ€โ™‚๏ธ
.. . . YaY life ๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿคž๐Ÿป๐Ÿค•๐Ÿ”ซ๐Ÿคฏโšฐ๏ธ๐Ÿ™๐Ÿป
 
RhysR3,

GetLeft

Well-Known Member
@RhysR3 Sorry you're experiencing such troubles. However I'm guessing everyone who reads this thread is aware of your issue with HR by now. It doesn't seem to serve any purpose to keep crapping on them here (actually I believe it's against forum rules). Maybe just stick to working things out with them privately and update the thread once you've worked things out.
 

RhysR3

New Member
Hey there FC world & Teece ,

I am finally elated to say that DHV have finally acknowledged the return and sent out the already approved replacement SE Rogueยก! #YaY ๐Ÿ˜†๐Ÿ˜‰๐Ÿ™ƒ (*was talking to a Leisha ๐Ÿ‘๐Ÿป_ not Arien ๐Ÿ‘Ž๐Ÿป) .. .

Comparatively the SE's black seal/screen has a slightly smaller hole ๐Ÿ•ณ๏ธ thru the mouthpieces.. . .
.. . usability; It may be because I've grown accustom to the first click style - I find it easier to use and load (especially when loading onto WPA already on top of wp).. .. . > When sliding up the SE off the WPA the capsules/pods can catch some of the magnet'ness and go where you don't expect them to =+burn or 2 ๐Ÿซฃ๐Ÿค” LoL


We will have to see what the future brings.. . .

Peace โœŒ๏ธโ˜ฎ๏ธ & many happy multiple rips too all ๐Ÿค˜๐Ÿป๐Ÿ‘Œ๐Ÿป

Rhys
 
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HealthyRips.com

Healthy Rips Team
Company Rep
Hi All! We hope everyone is having an amazing spring so far!
Our annual Spring Sale is on now through the end of April - enjoy a 20% discount storewide with coupon code: Explore
The sale includes our ROGUE SE and our FURY EDGE SE bundles. They both have our newly designed Mouthpiece and Accessories Attachment that slide on and are held on with a strong Neodymium Rare Earth Magnet.



Happy Spring Everyone!
~Healthy Rips Team
Healthyrips.com
 

HealthyRips.com

Healthy Rips Team
Company Rep
Hi All!

Both our FURY EDGE SE and our ROGUE SE now have pass-through charging!

ptc-banner_orig.png


Pass-through charging is a game-changer, allowing you to use your device while it's plugged in and charging. This innovative technology empowers you to avoid those frustrating moments when you're waiting for your low battery to charge before indulging in your favorite dry herbs. Now you can simply plug in your device with at least 20% or 1 bar of battery life remaining, and continue to use it as long as you desire.

We have also upgraded our black stem mouthpiece to a dimpled cooling stem mouthpiece on both our devices. Other notable features include: USB-C charging, larger batteries, silicone protective cover, one click battery check, and adjustable session timer.

All the best!
HR Team
 
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