Never received warranty Haze. Haze emailed me last month saying they were shipping out, no reply, no tracking........going on 4 weeks.
One bowl heats up to over 500F, mouthpiece door is loose in both directions, I felt an electric shock by the device and the battery compartment just randomly opens.
Along with the concentrates leaking all over the unit, unless you keep it perfectly level ( not portable) , the mouthpiece sticking, not being able to turn off the machine while cleaning it unless you remove the battery, and now their very strange warranty response time, I will not recommend this device.
My buddy in Washington state also got one, and from his experience, it was the same.