I am unable to put a finger on what it is you mean by "have a fix in the pipeline for everyone" I am curious? Also about your lengthy and wasteful learning curve and oil spillage...... as I never had one problem. I even tried just Kief in the Haze tonight just a tiny bit and it lasted 8 good draws......once again I was extremely surprised and happy.
Did you read the directions? I ask because I believe it states someplace to hold the Haze horizontal for oils/concentrates and to use temperature setting 4. Problems solved.
Haze is working on everything for you, i know it can be frustrating but they will get you all taken care of. I had one issue with mine and no questions asked they got a new Haze out to me. In fact I still need to update the registration numbers.
@Haze Vaporizers even if they are not the same as my original units numbers will that mess up my warranty? I ask because what if let's say another unit has issues or something happens.....how do you keep track? Does the 10 year warranty start from the date the replacement is received?
I think my first one may have even been a version 1 or 1.2 because I could see the red wire too. Now for your list of quirks. 1. Sure turning the Haze off would be nice but this got me thinking. Most warm ups use more power or battery draw to get up to operating temperature versus using less when it hits the desired temp. and thus just cycles now and again to maintain it's heat levels. If you take your draws slow enough and train your eyes on the l.e.d.'s you can feel the unit pulse along with a light fluctuation in brightness on the l.e.d.'s as the Haze maintains it temperatures. I do also planning on getting a couple of thermometers and running a few temperature tests on my newest Haze.
2. The newer battery door has a much better bite to it now with or without the battery in. Although I could see no real changes to it myself it did snug up much better.
3. First time I have heard of the On/Off latch flipping open. If anything mine just got more stiff after more and more use.
4. What parts are loose? The cans work great but are in no way fragile when used normally. Sure they may start to look used but with what we all use them for that will happen. Just like almost anything that sees oils/flowers/heating/concentrates/cooling.
5. The MP breakage is our faults sticky or not. I say this because mine broke because I got impatient with it while trying to get it out and did not keep up on cleaning the unit.
6.When you say cleaning, are you just cleaning the MP or are you also cleaning the draw chamber and o-ring as well? I am able to use 12 cans, clean and go back to vaporizing without having the instant sticking you are speaking about.
7.The Haze just seems to get hot in around the intake areas but if you hold it where the Haze logo is located, you know the solid part on the unit, it does not hardly change temperature and this is on level 4 sessions the whole time while running 4 batteries back to back.
9. The cotton pads are for e-liquid and of that the thinner of the solutions.
Sometimes when products are shipped out defects make it through the cracks or even after inspection things fail. It just happens sometimes but I believe in no way that these things are indicative of a bad product. Especially with such a new and growing company, one with some of the best customer service and communication in the industry I might add. Just keep in contact with Haze and all will be well in the end.