Thanks for the info grokit. I've started a dispute with paypal, but I doubt this is going anywhere. I've probably just lost $40 lol. What I don't understand is that everyone here says Calen has amazing customer service and is a overall nice guy... It's possible that he's on vacation or something but still.
Lemme get this straight; the gnome requires replacement every six months or so, and you need to order at least six weeks ahead of time in anticipation of this. That's dedication!
I forgot how nice this little thing is.