Fenix is the brand of Weecke Manufacturer, in the US you get the exact same devices but under other names, that's all. But all the devices are made in the same factory (US rebrands are Healthy Rips, Boundlessvapes, The One by POTV, a few brands get a few original designs like the Tera by BVoundlessvapes... although the Neo looks pretty similar despite a few updates like usb-C)I had to do a lot of searching to find the Fenix Neo online, it is some sort of market specific branding I think. Fenix is a Chinese brand that isn't popular (or trusted) in the US so you don't tend to find a lot of information about it. The Fenix Mini and Pro get mentioned positively by vaporists from the EU and elsewhere sometimes.
Doing a few heat cycles on max temp is the normal thing to do with a new vape. I always clean them with alcohol first to remove any manufacturing oils left on the metal parts. You can also try soaking any removal plastic bits in baking soda and water for a few minutes. That will tend to neutralize the volatile chemicals that give off that "new plastic" smell.
Welcome to the forum.
Yes, you are right, I did a mistake, Boundless vaporizers aren't manufactured By Weekce/Fenix, sorry for the confusion!Are you sure about the link with Boundless? Because it's a brand owned by Smiss of FlowerMate fame.
Try adding a herb like ginger when burning off. The Neo seems to need lots of them.Hello everyone!
I got myself a Fenix Neo vaporizer today, however even after 5 heating cycles it still gives off a plastic fume smell.
Has anyone had similar or even the same issues here?
This is a sign of poor isolation from the wall charger/adapter. What you feel is some small alternating current leaking through. Happens on a lot of devices, even from reputable brands. To confirm it's the case it's easy: if you unplug the charger and it immediately stops, you have the proof it is linked.hey everybody here,
I may have a problem with my Neo.
The dealer says this is normal and harmless: when charging with 5V 2A or 1.5A, the vaporizer vibrates slightly when you lightly stroke it. Simply holding is not enough. You have to gently run over it, stroke it so to speak. That somehow feels like electricity. The dealer says they checked several devices. That's the case for everyone. Maybe it could be the coating.
What do the Neo owners say about this?
Do you also have this experience or can you check it out?
same problem. Handling e.g. vaping with ginger. Don't inhale. Blow into them hole from below, somehow. 10 burn-offs may be enough. ...Hello everyone!
I got myself a Fenix Neo vaporizer today, however even after 5 heating cycles it still gives off a plastic fume smell.
Has anyone had similar or even the same issues here?
Correct.I had to do a lot of searching to find the Fenix Neo online, it is some sort of market specific branding I think. Fenix is a Chinese brand that isn't popular (or trusted) in the US so you don't tend to find a lot of information about it. The Fenix Mini and Pro get mentioned positively by vaporists from the EU and elsewhere sometimes.
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Yes.Hello everyone!
I got myself a Fenix Neo vaporizer today, however even after 5 heating cycles it still gives off a plastic fume smell.
Has anyone had similar or even the same issues here?
If you want to do without the Zirconium pieces, any 14 mm adapter fits. Handle with care.Does anyone have experience with cleaning the completely inaccessible zirconium air duct? Of course put it in isopropanol, but any other ideas or tricks?