How long are you heat soaking the unit before use? I never needed to go above 2 o'clock for big rips but I knew another user who always vaped a 3. Don't forget in videos they probably have ideal lighting to show off the clouds
I let it heat soak for at least 15 minutes, but I’ve let it heat soak for an hour+ between sessions. I am drawing a little slower and getting better results at noon.
I think I also just need to adjust my expectations. I usually take my herb to just about as far as it’ll go. Noon certainly isn’t getting it very dark, but maybe it’s a great place to start a fresh bowl.