DHGATE - Aaaaaackkkkk! :) Good/Bad Seller List

[vmsplice]

Just received my order from stevenlmz79, seems to be in great condition except the "HydraFoot" seems to be stuck inside the HT. Any tips? Hot / cold water, trying to pull it off with force and twisting (no, it doesn't twist, at all..) doesn't seem to help.

Since this is the feedback thread, is there a more suitable place for questions like this?

 

[JCharles]

@vmsplice a picture is worth a thousand words.

I would love to help with your sticky joint but need to know what we are talking about.


Heat will work, but remember both pieces of glass will expand unless you can target the heat on the outside.

A little water/oil/lubricant coaxed into any open space in the joint will also help

 

[vmsplice]

@vmsplice a picture is worth a thousand words.

I would love to help with your sticky joint but need to know what we are talking about

The glass came like in this picture: https://www.dhresource.com/0x0s/f2-.../21cm-tall-glass-vapexhale-hydratube-with.jpg

The HydraTube was sitting on top of the base/foot (https://vapefiend.co.uk/media/catal...x/9df78eab33525d08d6e5fb8d27136e95/h/f/hf.png) and the two pieces were stuck together.

Anyway, standing on top of the base with my feet and pulling the HT upwards with both hands as hard as I could did the trick. I didn't feel comfortable doing that but it seems that a little bit of frustration was it all it took. The glass is fine and while I don't own too many water pieces I could compare it to, it looks really good. I would have accepted some cosmetic imperfections or such because of the price but this seems to be A+ quality, would recommend.

Thanks for the tips, perhaps safer options than what I did. I tried heating it up with water etc but it was really hard to target the right place all the way inside the glass so I guess that's why it didn't seem to be doing much.

EDIT: I'll try the bees wax / mineral oil thing as well, thanks. This was by far the worst stuck joint I've had but it's not the only one so this will come handy. I have thought about doing something like that but I've never researched what's safe to use etc.

 

[JCharles]

The glass came like in this picture: https://www.dhresource.com/0x0s/f2-.../21cm-tall-glass-vapexhale-hydratube-with.jpg

The HydraTube was sitting on top of the base/foot (https://vapefiend.co.uk/media/catal...x/9df78eab33525d08d6e5fb8d27136e95/h/f/hf.png) and the two pieces were stuck together.

Anyway, standing on top of the base with my feet and pulling the HT upwards with both hands as hard as I could did the trick. I didn't feel comfortable doing that but it seems that a little bit of frustration was it all it took. The glass is fine and while I don't own too many water pieces I could compare it to, it looks really good. I would have accepted some cosmetic imperfections or such because of the price but this seems to be A+ quality, would recommend.

Thanks for the tips, perhaps safer options than what I did. I tried heating it up with water etc but it was really hard to target the right place all the way inside the glass so I guess that's why it didn't seem to be doing much.

Now that the joints are separated you can help prevent future issues by applying a little bees wax or mineral oil to the female joint.

So people say the male joint but I find it collects more dirt that way

 

[AJS]

Anyway, standing on top of the base with my feet and pulling the HT upwards with both hands as hard as I could did the trick

 

[Chicken #420]

...Anyway, standing on top of the base with my feet and pulling the HT upwards with both hands as hard as I could did the trick.

I know, right?
I usually just twist and pull until one of the glass joints breaks...

 

[LabPong]

Thanks for all the work Chicken! And everyone else that is helping with this great info...thanks so much!

I am wondering if there is anyone on DHgate that will sort of customize or make slightly different from pics? I am looking for a specific size and shape mouth piece that is just a little bigger than normal at a specific angle. Should not be so hard to get this done....yes?

 

[JCharles]

Just message the seller. There are several that can/customize - the chinaglass section of reddit might be a better place to ask (seems to be a popular question, but I can't remember any of the sellers)

 

[Chicken #420]

List Update!

This is the DHGate good/bad seller list... updated 2017-12-17

I am including my own experiences, as well as those sellers posted about in this thread by other forum members. I'll keep it alphabetical.


Great Sellers (Fast shipping, item as described)

alexglass
beyond
bong_shop
byxinhuoglass17
calvin_cheng
chinaglass_headshop
cleanclearglass
cleanglasssmoke
driptip
drunk_smoke
enjoyshoping
glass_bong
glassartist
glassdesigner
glassmanufacturer
goesky
goodsstore
growhighglass
handpipe
headshop420
hfy_glass
hqp smoking
hymanquartz01
kivisdream
lamin
pengxiaoju
reamic
reanices
rtglassfactory
seller2019
stevenlmz79
sunshinestore
yingmin5


Mixed Reports Sellers (Some great reports, some problematic reports)

kathy0577


Problem Sellers (Currently having problems, may or may not get fixed)

daimoon
maizhonggood


Problem Sellers (Sellers with extra drama, delays, and possibly returns)

alza
justdoit66
smokingdogo


Bad Sellers (Uncorrectable problem - scam, wrong, or no item shipped)

dkglobe
glass_artwork
glassmr
golden2017


The pipes just keep on rolling in...

Seller "daimoon" pulled bait-and-switch on a beautiful tall tube they never intend to make again... after 3 days of back and forth messages, I finally got them to ship a slightly pricier pipe that I was planning to eventually buy from a different seller in order to fix things. we'll see if it shows up intact. seller "daimoon" will never end up on the good sellers list... I'm finding that bait-and-switch fraud is extremely common on DhGate, and if I ever have any say in the matter I would like to see it stamped out completely! Again, no seller who pulls bait-and-switch will ever earn a place here on anything but a problem or bad seller position!

Seller "maizhonggood" shipped me a bent neck incycler that arrived completely smashed... we'll see if they replace and make it right.

Hey DHGate sellers... I know at least a few of you are reading here, because I've received DhGate messages and standard emails from some of you. Here is the answer to everything that you people have been asking me. If you want to make it to the "good seller" list, don't offer me free pipes or coupons... become better sellers instead! It's actually SUPER EASY: All you have to do is take the pipe that your customer ordered, put it in a box with plenty of protective packing materials, and ship it... hopefully within the same week as you get the order. If something goes wrong, repeat the process until customer gets an intact pipe that matches what they ordered. Simple, eh? Seems like it should be... so why do so many of you sell shit you don't own, send something completely different, or assume that you know better what your customers ACTUALLY want... and then argue with us about our choices and delay our orders? It doesn't have to be this way... just stop with the fraud, shut the fuck up (we want to see a tracking number, not another retarded "problem message" from you!), and ship what we purchased already!


Let's keep adding to this list, and help it grow! Please post about your DhGate experience, and I'll keep this list updated!

 

[stonedbob]

List Update!

This is the DHGate good/bad seller list... updated 2017-12-17

I am including my own experiences, as well as those sellers posted about in this thread by other forum members. I'll keep it alphabetical.


Great Sellers (Fast shipping, item as described)

alexglass
beyond
bong_shop
byxinhuoglass17
chinaglass_headshop
cleanclearglass
cleanglasssmoke
driptip
drunk_smoke
enjoyshoping
glass_bong
glassartist
glassdesigner
glassmanufacturer
goesky
goodsstore
growhighglass
handpipe
headshop420
hfy_glass
hqp smoking
hymanquartz01
kivisdream
lamin
pengxiaoju
reamic
rtglassfactory
seller2019
stevenlmz79
sunshinestore
yingmin5


Mixed Reports Sellers (Some great reports, some problematic reports)

kathy0577


Problem Sellers (Currently having problems, may or may not get fixed)

maizhonggood
daimoon


Problem Sellers (Sellers with extra drama, delays, and possibly returns)

alza
justdoit66
smokingdogo


Bad Sellers (Uncorrectable problem - scam, wrong, or no item shipped)

dkglobe
glass_artwork
glassmr
golden2017


The pipes just keep on rolling in...

Seller "daimoon" pulled bait-and-switch on a beautiful tall tube they never intend to make again... after 3 days of back and forth messages, finally got them to ship a slightly pricier pipe that I was planning to eventually buy from a different seller in order to fix things. we'll see if it shows up intact. seller "daimoon" will never end up on the good sellers list... I'm finding that bait-and-switch fraud is extremely common on DhGate, and if I ever have any say in the matter I would like to see it stamped out completely! Again, no seller who pulls bait-and-switch will ever earn a place here on anything but a problem or bad seller position!

Seller "maizhonggood" shipped me a bent neck incycler that arrived completely smashed... we'll see if they replace and make it right.

Hey DHGate sellers... I know at least a few of you are reading here, because I've received DhGate messages and standard emails from some of you. Here is the answer to everything that you people have been asking me. If you want to make it to the "good seller" list, it's SUPER EASY: All you have to do is take the pipe that your customer ordered, put it in a box with plenty of protective packing materials, and ship it. Hopefully within the same week as the order. If something goes wrong, repeat the process until customer gets an intact pipe that matches what they ordered. Simple, eh? Seems like it should be... so why do so many of you sell shit you don't own, send something completely different, or assume that you know better what your customers ACTUALLY want... and then argue with us about our choices and delay our orders? It doesn't have to be this way... just stop with the fraud, shut the fuck up (we want to see a tracking number, not another retarded "problem message" from you!), and ship what we purchased already!


Let's keep adding to this list, and help it grow! Please post about your DhGate experience, and I'll keep this list updated!

jk haha

thanks so much!

 

[JCharles]

Is there any interest in adding pictures or function videos to this thread. That way someone could see who's selling which pipes and how they work.

It would be key to include the product name or link, as well as seller, and picture or function in the text so it can be easily searched.

 

[Chicken #420]

@JCharles,
I hope this list eventually grows to cover hundreds of DHGate sellers. Just trying to identify the scammers and bad shippers is going to remain a daunting task... trying to detail what glass each seller has available or videos or whatever would turn it into a completely impossible maintenance nightmare for me. If you or someone else wants to take over the list and attempt something like that, I'm up for it... I'm not married to this thread and I could use the time elsewhere.

 

[MoltenTiger]

jk haha

thanks so much!

Select and highlight the name of the store, right click and 'search google for'.
If nothing comes up, which it might not for some of the more generic names, just add the prefix 'DHGate' into the search field. You can also search DHGate for the name of the store, and generally it should bring it up.

I'll add a couple to the good books. Albeit I used them a while ago, bubbler and No1bigship both delivered with reasonable quality. I've had the most success with CleanClearGlass, and Stevenlmz79 goes alright of course too.

 

[Winegums]

I have a Tall piece from stevenlmz79. It came with a few scratch marks here and there on the tube, but over all is a perfectly functional piece with thick walls and good geometry. For the price I would order from him again. Anything domestic would have cost me double or triple the price.

 

[JCharles]

I have a Tall piece from stevenlmz79. It came with a few scratch marks here and there on the tube, but over all is a perfectly functional piece with thick walls and good geometry. For the price I would order from him again. Anything domestic would have cost me double or triple the price.

I would still reach out to Stevelmz79 and let them know.

For a few pieces recently things have bee out of stock, so they must have burned through all of their supply. Perhaps the last few pieces had blemishes due to improper storage.


China Glass is getting better everyday and shouldn't really be considered low brow any more. If we can communicate with the stores and blowers it can only improve the situation for everyone.


I hold my China Glass to the same standards as any thing else I buy - in the very least, items should arrive as pictured and described.


I had to contact a seller about a haphazard joint on a drop down I picked up. Looks like it will be a weak point and I wasn't comfortable with it.

I've also contacted another seller for a small fissure line in a pipe. It did not impact function of aesthetics unless inspected closely. The seller was prompt in offering a replacement and apologized profusely for it leaving the warehouse as it was.

I would highly recommend avoiding doing ANY business with glassartist on dhgate. They sent me a package that came broken and although agreed to send the replacment they have attempted to scam me instead and 3 months later i have no glass

I repeat... Do NOT do business with Glassartist on DHGATE

From another thread, but recent and should be included in the list.


Edit:
Back to back posts - sorry FC

 

[Chicken #420]

Mega List Update!

This is the DHGate good/bad seller list... updated 2017-12-21

I am including my own experiences, as well as those sellers posted about in this thread by other forum members. I'll keep it alphabetical.


Great Sellers (Fast shipping, item as described)

alexglass
beyond
bong_shop
bubbler
byxinhuoglass17
calvin_cheng
chinaglass_headshop
cleanclearglass
cleanglasssmoke
driptip
drunk_smoke
enjoyshoping
glass_bong
glass888
glassdesigner
glassmanufacturer
goesky
goodsstore
growhighglass
handpipe
headshop420
headshopyx
hfy_glass
hqp smoking
hymanquartz01
kivisdream
lamin
lilixia711
no1bigship
pengxiaoju
reamic
reanices
relaxhome
rtglassfactory
seller2019
stevenlmz79
sunshinestore
yingmin5


Mixed Reports Sellers (Some great reports, some problematic reports)

kathy0577
glassartist


Problem Sellers (Currently having problems, may or may not get fixed)

yushi888


Problem Sellers (Sellers with extra drama, delays, and possibly returns)

alza
daimoon
justdoit66
smokingdogo


Bad Sellers (Uncorrectable problem - scam, wrong, or no item shipped)

dkglobe
glass_artwork
glassmr
golden2017
maizhonggood


Over the last few days, many packages arrived from China! Mostly good, with a small creamy center of unpleasant surprises.

Seller "daimoon", who previously pulled bait-and-switch on a beautiful tall tube they never intend to make again, decided to add insult to injury by grabbing the wrong "substitute" pipe and shipping it. I only found out when the gleeful rep sent me a message hoping I enjoy my new "quad percolator" pipe when it arrives... which was odd, because the substitute pipe I chose had two percs. Further messaging revealed exactly which incorrect pipe was shipped. This fiasco, after I carefully messaged them with BOTH an internet URL link to the pipe AND a written description of the replacement substitute pipe. These guys are SO FAR off their game, they might never even start playing!

Because of these multiple problems, seller "daimoon" has been moved to a solidly earned position on the "Problem Sellers" list.

Seller "yushi888" has been seemingly endlessly jerking me around on a ship date, and finally shipped almost a week ago. Tracking number has yet to go "live", despite daily checks, and messaged assurances from the seller that the number was not made up. Draw your own conclusion... hoping for the best, but I have a bad feeling about this one.

Seller "maizhonggood" is the big story of this update. As you recall from last update, they shipped me a bent neck incycler that arrived poorly packaged and completely smashed. Because they have so many great "arty" pieces that both myself and my friend opening the head shop find interesting and unique, we ordered a tall tube from them too. I told "maizhonggood" at the time of orders that if these first 2 pipes look good, we would be buying several pipes of several different designs they sell. Long story short, the 2nd pipe (tall tube) arrived packaged just as loosely and crappily as the first (smashed) pipe. It had barely enough bubble wrap to survive the journey, but the mouthpiece was not completely wrapped and came with three 1cm long black scuffs in the beautiful "white jade" mouthpiece... possibly from scraping against something during the journey if I were to guess. I have tried many different cleaning methods, but the black marks resist all attempts at removal... for all I know they might have been there from the factory. Box had several rips in the cheap cardboard, just like the first pipe... so who knows, maybe scuffs happened during shipping, maybe they were already there when it shipped.

In any case, the conclusion I must reach after experiencing this multiple-pipe travesty is that these people (maizhonggood) just don't seem to "get it" when it comes to packaging a pipe for overseas shipping, or they are engaging in deliberate fraud in order to dispose of factory 2nds and broken pipes at a profit. Either way, off to the "Bad Sellers" list for them... a huge disappointment all around considering what high hopes my friend and I had for this seller.

One last note... the sphere bent neck pipe from seller "bong_shop" arrived. It is such a perfect fit for my FlowerPot that I immediately ordered another... it's a really sweet ride!

From the DHGate sales page:

From the vape-atorium testing bench:

Let's keep adding to this list, and help it grow! Please post about your DhGate experience, and I'll keep this list updated!

 

[2clicker]

i have yet to purchase from DHgate... what is the shipping like? is it different per seller on there?

im going to get a couple of cheap bubblers and hydratubes and see what i like most. then ill jump over to IG for some local artist stuff that costs more.

 

[JCharles]

i have yet to purchase from DHgate... what is the shipping like? is it different per seller on there?

im going to get a couple of cheap bubblers and hydratubes and see what i like most. then ill jump over to IG for some local artist stuff that costs more.

Shipping times really depend on the country you are importing too, and how far you live from a main transit hub.


The estimates on Dhgate are generally accurate - I expect delivery mid way into the range they provide.


It depends somewhat on seller, though everyone seems to EMS as the default service. I have not used anything other than EMS for shipping.


You can find some really special pieces on Dhgate at a fraction the cost of USA glass. It's not bottom shelf, just inexpensive.


Stick to the retailers we have discussed here or on r/chinaglass

 

[Chicken #420]

i have yet to purchase from DHgate... what is the shipping like? is it different per seller on there?

im going to get a couple of cheap bubblers and hydratubes and see what i like most. then ill jump over to IG for some local artist stuff that costs more.

I have bought a LOT of glass over the last few months on DHGate.

Shipping time can basically be broken down into 3 seperate delays:

Sellers can ship immediately, or hold onto the item (or, I suspect more commonly, actually MAKE the item...) until the DHGate imposed deadline they agree to. Sometimes, unethical sellers will fill out the paperwork and generate a tracking number, post it to DHgate order status, and wait a week or two to build up enough boxes of pipes to finally do some work and boot them out the door to the shipper. Some sellers (sunshinestore, stevenlmz79, cleanclearglass, reanic/reamic, and a few others) will ship on the same day or next day at latest... be careful, some sellers claim this and don't live up to the promise.

The second delay is the worst typically. This is the time it takes for the package to appear at the receiving (your) country's customs. This varies IMMENSELY... even packages sent from the same seller ordered on the same day can and often do show up sometimes weeks apart. I've had orders from CCG arrive in 7 days, and I'm still waiting for a piece (flower beast bent neck) that I ordered from them almost 2 months ago.

The third delay is container port/customs clearance - where the package can languish in a container in port stacks for sometimes a month or more before making it to the postal system. This delay can be super quick, or agonizingly slow. If you see "ISC Los Angeles" in your tracking, be afraid... be very afraid. Only one out of every 3 or 4 packages seems to make it through there in any reasonable length of time... most packages seem to ride out of the place strapped to the backs of very stoned desert turtles, and that's only a slight exaggeration.

The final "delay" is hardly worth mentioning... after your package makes it through those first three hurdles, the few days it takes from customs/containers to your door will seem like mere moments by comparison!

Hope this answers your questions.

 

[2clicker]

I have bought a LOT of glass over the last few months on DHGate.

Shipping time can basically be broken down into 3 seperate delays:

Sellers can ship immediately, or hold onto the item (or, I suspect more commonly, actually MAKE the item...) until the DHGate imposed deadline they agree to. Sometimes, unethical sellers will fill out the paperwork and generate a tracking number, post it to DHgate order status, and wait a week or two to build up enough boxes of pipes to finally do some work and boot them out the door to the shipper. Some sellers (sunshinestore, stevenlmz79, cleanclearglass, reanic/reamic, and a few others) will ship on the same day or next day at latest... be careful, some sellers claim this and don't live up to the promise.

The second delay is the worst typically. This is the time it takes for the package to appear at the receiving (your) country's customs. This varies IMMENSELY... even packages sent from the same seller ordered on the same day can and often do show up sometimes weeks apart. I've had orders from CCG arrive in 7 days, and I'm still waiting for a piece (flower beast bent neck) that I ordered from them almost 2 months ago.

The third delay is container port/customs clearance - where the package can languish in a container in port stacks for sometimes a month or more before making it to the postal system. This delay can be super quick, or agonizingly slow. If you see "ISC Los Angeles" in your tracking, be afraid... be very afraid. Only one out of every 3 or 4 packages seems to make it through there in any reasonable length of time... most packages seem to ride out of the place strapped to the backs of very stoned desert turtles, and that's only a slight exaggeration.

The final "delay" is hardly worth mentioning... after your package makes it through those first three hurdles, the few days it takes from customs/containers to your door will seem like mere moments by comparison!

Hope this answers your questions.

lol yes it does thank you. what ive been eyeing up is from sunshinestore and stevenImz79. sounds like id be in good shape either way.

 

[InhaleExhale]

Received a CCG Exosphere yesterday (29th) in the US. Ordered Dec 12th. CCG wrapped it 2x in bubble wrap then put in a box before wrapping the box in a water-proof shrink-wrap bag. Would shop from CCG again!

Fit, finish, and function of the WP is spectacular! Smooooooth...

 

[JCharles]

Received a CCG Exosphere yesterday (29th) in the US. Ordered Dec 12th. CCG wrapped it 2x in bubble wrap then put in a box before wrapping the box in a water-proof shrink-wrap bag. Would shop from CCG again!

Fit, finish, and function of the WP is spectacular! Smooooooth...

I went to order one the other day only to find out they were out of stock.


Enjoy yours!!

 

[Chicken #420]

This is the DHGate good/bad seller list... updated 2017-12-30

I am including my own experiences, as well as those sellers posted about in this thread and private messaged by other forum members. I'll keep it alphabetical.


Great Sellers (Fast shipping, item as described)

alexglass
beyond
bong_shop
bubbler
byxinhuoglass17
calvin_cheng
chinaglass_headshop
cleanclearglass
cleanglasssmoke
cosmicglasscompany
driptip
drunk_smoke
enjoyshoping
glass_bong
glass888
glassdesigner
glassmanufacturer
goesky
goodsstore
growhighglass
handpipe
headshop420
headshopyx
hf_glass (hfy_glass - Same seller)
hfy_glass (hf_glass - Same seller)
hqp smoking
hymanquartz01
kivisdream
ladystar
lamin
lilixia711
no1bigship
pengxiaoju
reamic
reanices
relaxhome
rtglassfactory
seller2019
stevenlmz79
sunshinestore
yingmin5


Mixed Reports Sellers (Some great reports, some problematic reports)

dkglobe (kathy0577 - Same seller)
glassartist
kathy0577 (dkglobe - Same Seller)


Problem Sellers (Currently having problems, may or may not get fixed)

yushi888


Problem Sellers (Sellers with extra drama, delays, and possibly returns)

alza
daimoon
justdoit66
qsb13064987222
smokingdogo


Bad Sellers (Uncorrectable problem - scam, wrong, or no item shipped)

amanda1217
glass_artwork
glassmr
golden2017
maizhonggood


Seller "yushi888", after nearly endless delays, finally "shipped" me a package, with a tracking number that just went live yesterday. Points to this seller for actually mailing something... I hope the product will be worth the wait!

Seller "amanda1217" shipped an empty box, once again (as seems to be the case with the lazy scammers) listing the actual weight of the empty box on the customs paperwork. At least this scammer was "honest" about scamming me, the box is only about 4" square, so there is just NO WAY that I could EVER mistakenly believe that there was at some point a pipe that got left out of the box by mistake. This ingenious scammer has proven, through diligent laziness and carelessness, that they have what it takes to be "Bad Seller List" material!

Seller "cosmicglasscompany" is advertising that they have U.S. Stock on their pipes, for 3-5 day shipping. Their stuff looks to be maybe 30-50% higher priced than similar items on DHGate, but some people might find the extra cost is worth the lack of joyous "eternal-shipping-from-China" (TM). I bought 2 of their pipes, they both arrived fast, good, and most importantly... unbroken. These guys are "for real", up to you if you think it's worth it.

Seller "qsb13064987222" sent me an absolutely stunning and beautiful little heady pipe... a pipe that has earned the nickname "The Miracle Pipe". Not because of anything particularly miraculous that it does, but rather because it is a genuine MIRACLE that it survived the trip from China in a single piece! Terrible packaging, I could actually see glass through holes in the crappy cardboard when I pulled this one from the parcel locker. Until they improve packaging, I cannot recommend this seller... but they have such beautiful pipes and fast shipping that it is tempting... so I suppose the "Problem Sellers" list is probably the best place for them for now.

Let's keep adding to this list, and help it grow! Please post about your DhGate experience, and I'll keep this list updated!

 

[gunmetalshark]

Actually no glass but i bought a dual enail controller of Majesty9
last week, told them that i need Euro 240V Version with 20mm coils. (standard is 110V/16mm so i had to wait 2 days longer)

But they then shipped dhl express so the parcel arrived within a week...item abs. as stated and works flawless, can def. recommend

 

[D32320]

Someone else has posted about mlglass, I recently ordered from them and am awaiting my piece!