Say no. You have a defective piece. Insist they make it right. Good luck.I'm disappointed with my Rattle Can and the service from stevenlmz79. The mouthpiece stem is mounted ~2cm down from the top of the body, which is 10% of the total height. The pictures and videos on the website show the stem flush with the top of the body.
More than a dozen messages with 'Jane' got me nowhere. Sally from the Dhgate Resolution Center finally got involved and offered me a partial refund.
Lesson learned. Reputation or not, buyer beware.
Funny everything I received has been OK?Usually a lot quicker than that, the piece you ordered must be on back order with the factory, send them a message to find out for sure as Stenenimz is usually pretty good.
I'm disappointed with my Rattle Can and the service from stevenlmz79. The mouthpiece stem is mounted ~2cm down from the top of the body, which is 10% of the total height. The pictures and videos on the website show the stem flush with the top of the body.
More than a dozen messages with 'Jane' got me nowhere. Sally from the Dhgate Resolution Center finally got involved and offered me a partial refund.
Lesson learned. Reputation or not, buyer beware.
I have way 2 much glass?PopularGlass (Stevenmz or whatever) seem o be getting worse, I would stick to my guns if I were you @Moses Baca, you deserve a good functioning RC, everyone does, we need to get CCG to source them as their QC seems to be the best on the Gate and they do charge a little extra for their effort...which fine by me to get what I pay for without all the hassles.
Lesson learned...do not release funds to the seller until you have tried the bong for a day or 2 to make sure all is OK.
Edit; I have sent messages to a couple of reliable sellers on the Gate to see if they can get RattleCans or knockoffs of them as I have 2 and neither of them is completely correct if you want to get picky, I would still like to get a good one.
PopularGlass (Stevenmz or whatever) seem o be getting worse, I would stick to my guns if I were you @Moses Baca, you deserve a good functioning RC, everyone does, we need to get CCG to source them as their QC seems to be the best on the Gate and they do charge a little extra for their effort...which fine by me to get what I pay for without all the hassles.
Lesson learned...do not release funds to the seller until you have tried the bong for a day or 2 to make sure all is OK.
Edit; I have sent messages to a couple of reliable sellers on the Gate to see if they can get RattleCans or knockoffs of them as I have 2 and neither of them is completely correct if you want to get picky, I would still like to get a good one.
How's the D020-D comparing to D020? I've had too much D020's and never a DSunshinestore is good... I ordered two pieces from them (D020-D and D020) around 4 months ago and these came with no issues... Thick glass with almost no bubbles... Packaging was top notch too. Pieces were almost exactly the same as the pics posted on the website unlike stevenmlz.
My original D020-d has thicker glass in all aspects than my D020, my newer D020-d now has the same body but the neck and mouthpiece are more like my thinner D020 and really feels quite similar (read cheap and nasty feeling compared).How's the D020-D comparing to D020?
How's the D020-D comparing to D020? I've had too much D020's and never a D
The extra volume is felt?
By the way, no bong will protect us from a small hash in a vapcap. the cough can't be eliminatedWhen using the dynavaps I actually prefer the D020 to the D020-D... Mainly because I suspect less percolation + less water = less flavor loss. If you prefer smoothness more than tasting the flavor, the D020-D is better... This is all personal preference though.
good to get details on problem resolution. And too bad they tried to stiff you. That stem is too low and you deserve a full replacementGreat post, @MasonJar! Hit or miss indeed!
Update on my situation, Sally from the dhgate resolution center emailed me yesterday now they decided they won't send me a partial refund unless I send them a video. What a clusterfuck.
But all hope is not lost! My friend @LesPlenty backed me up and now Jane says they're going to send me a new unit. Still waiting to hear how it's all going to happen. All I want is a proper unit. But order from dhgate, you take your chances.
Thanks for everyone's help, comments, suggestions and support. Great community.
i too have a very good experience with CCG glass.....10 day shipping from china...love the piece!I have also had zero problems with Sunshinestore (Yinmin5), that is why I asked them to have a go at making the above VA-Rattle Can, Stvenimz is also OK but their quality control is lacking lately if we end up with the problem Stevenimz will fix it after you dance through some hoops.
CCG is another great seller on DHGate (maybe the best) but they do charge more than most for their QC, I also asked them to make a Rattle Can but they said they were too busy keeping up with what they have.