DHGATE - Aaaaaackkkkk! :) Good/Bad Seller List

Moses Baca

Colorado State Reformatory #8755
I'm disappointed with my Rattle Can and the service from stevenlmz79. The mouthpiece stem is mounted ~2cm down from the top of the body, which is 10% of the total height. The pictures and videos on the website show the stem flush with the top of the body.

More than a dozen messages with 'Jane' got me nowhere. Sally from the Dhgate Resolution Center finally got involved and offered me a partial refund.

Lesson learned. Reputation or not, buyer beware.

 

Madri-Gal

Child Of The Revolution
I'm disappointed with my Rattle Can and the service from stevenlmz79. The mouthpiece stem is mounted ~2cm down from the top of the body, which is 10% of the total height. The pictures and videos on the website show the stem flush with the top of the body.

More than a dozen messages with 'Jane' got me nowhere. Sally from the Dhgate Resolution Center finally got involved and offered me a partial refund.

Lesson learned. Reputation or not, buyer beware.

Say no. You have a defective piece. Insist they make it right. Good luck.
 

LesPlenty

Well-Known Member
PopularGlass (Stevenmz or whatever) seem o be getting worse, I would stick to my guns if I were you @Moses Baca, you deserve a good functioning RC, everyone does, we need to get CCG to source them as their QC seems to be the best on the Gate and they do charge a little extra for their effort...which fine by me to get what I pay for without all the hassles.
Lesson learned...do not release funds to the seller until you have tried the bong for a day or 2 to make sure all is OK.:myday:

Edit; I have sent messages to a couple of reliable sellers on the Gate to see if they can get RattleCans or knockoffs of them as I have 2 and neither of them is completely correct if you want to get picky, I would still like to get a good one.
 
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Exsmoker

Plant Manager
I'm disappointed with my Rattle Can and the service from stevenlmz79. The mouthpiece stem is mounted ~2cm down from the top of the body, which is 10% of the total height. The pictures and videos on the website show the stem flush with the top of the body.

More than a dozen messages with 'Jane' got me nowhere. Sally from the Dhgate Resolution Center finally got involved and offered me a partial refund.

Lesson learned. Reputation or not, buyer beware.

Mistakes happen, but refusing to replace (or even acknowledge) a clearly defective piece is awful customer service and bad for his reputation. They don’t seem to realize, or care, that a single bad review translates to many lost sales. I don’t buy from sellers like this. Thanks for posting.
 

His_Highness

In the land of the blind, the one-eyed man is king
@Moses Baca - I had an issue with my last order on DHGATE. They advertised one height and sent me smaller ones. I took a picture of the units next to a ruler and sent it to them saying I'm not interested in a discount and I want what I ordered. They messaged me back that they don't have any with the size they advertised but they were nice pieces and I should be happy with them. I offered to send it back or they could send me another of the smaller units for free and they agreed to send me the smaller unit. I ordered the original 2 pieces as gifts and ended up with a new bubbler for myself. It all comes down to the DHGATE rule where the seller doesn't get paid unless you agree or they can prove the order was good or make you happy. Get what you paid for or something that you feel is fair.

http://fuckcombustion.com/threads/d...od-bad-seller-list.25475/page-16#post-1336019

Anyone wondering if the trade war with China is affecting the service from DHGATE? I've heard that Chinese propaganda against America is in play.
 
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ataxian

PALE BLUE DOT
PopularGlass (Stevenmz or whatever) seem o be getting worse, I would stick to my guns if I were you @Moses Baca, you deserve a good functioning RC, everyone does, we need to get CCG to source them as their QC seems to be the best on the Gate and they do charge a little extra for their effort...which fine by me to get what I pay for without all the hassles.
Lesson learned...do not release funds to the seller until you have tried the bong for a day or 2 to make sure all is OK.:myday:

Edit; I have sent messages to a couple of reliable sellers on the Gate to see if they can get RattleCans or knockoffs of them as I have 2 and neither of them is completely correct if you want to get picky, I would still like to get a good one.
I have way 2 much glass?
DRY is not bad really?
WET at times!
I don’t have a RATTLE CAN however I use what I have?

Very few vendors have manufactured goods in house!
 
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MasonJar

Well-Known Member
PopularGlass (Stevenmz or whatever) seem o be getting worse, I would stick to my guns if I were you @Moses Baca, you deserve a good functioning RC, everyone does, we need to get CCG to source them as their QC seems to be the best on the Gate and they do charge a little extra for their effort...which fine by me to get what I pay for without all the hassles.
Lesson learned...do not release funds to the seller until you have tried the bong for a day or 2 to make sure all is OK.:myday:

Edit; I have sent messages to a couple of reliable sellers on the Gate to see if they can get RattleCans or knockoffs of them as I have 2 and neither of them is completely correct if you want to get picky, I would still like to get a good one.

I was kind of disappointed with the Rattle Can but in hindsight I should have seen this coming after reading up on it from various threads on the internet. It appears that the quality is indeed hit or miss. The mouthpiece on mine sits a little lower from the top although from the pics I have seen, not as low as @Moses Baca's. However what I noticed in mine is that the mouth piece has a bigger angle from the body compared to those which sits closer to the top... Comparison pic...

Notice how in this rattle can (not mine) the mouth piece is closer to being horizontal...




Here is mine which is at a higher angle...



The best case Rattle Can construction would be to use the mouthpiece angle from mine and then mount it near the top as in the one on the top pic... Just like in the pic of the RC at dhgate:



Bottom line with with Rattle Cans I guess (and maybe with Chinaglass as a whole) is to expect wide variations in manufacturing and quality. Overall I am still happy with my Rattle Can and rank it at about third-fourth place among the pieces I like using but it could have been better.
 
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Moses Baca

Colorado State Reformatory #8755
Great post, @MasonJar! Hit or miss indeed!

Update on my situation, Sally from the dhgate resolution center emailed me yesterday now they decided they won't send me a partial refund unless I send them a video. What a clusterfuck.

But all hope is not lost! My friend @LesPlenty backed me up and now Jane says they're going to send me a new unit. Still waiting to hear how it's all going to happen. All I want is a proper unit. But order from dhgate, you take your chances.

Thanks for everyone's help, comments, suggestions and support. Great community.
 

MasonJar

Well-Known Member
@Moses Baca glad to hear you're getting a new Rattle Can. From personal experience, of the eight times I have ordered from DHGate, I only had to contact the seller once (CCG) to get a replacement for a piece (8" Straight Fab) that was damaged during shipment. I was very happy with the way that was resolved by CCG... They asked for a pic of the damaged piece and sent the replacement after they were satisfied with what they saw.

I still have plans to order at least two more pieces from DHGate... I need a Klein or Torus recyclier to complete the variations of percs in my collection and a bigger piece with an 18mm joint (CCG with SOL perc) for use with an E-nano which I intend to get in the coming weeks.
 

Moses Baca

Colorado State Reformatory #8755
I’ve only placed one order but used four vendors. Two were great, one sent the wrong size adapter but immediately sent a correct replacement. Quality and service from those three are good. Stevenlmz/Jane/PopularGlass is the only one I’m having trouble with.
 

GoldenBud

Well-Known Member
Hello, who is now is considered reliable seller? stevenmlz i understand abit getting worse, is sunshinestore good? anybody else? thanks
 
GoldenBud,

MasonJar

Well-Known Member
Sunshinestore is good... I ordered two pieces from them (D020-D and D020) around 4 months ago and these came with no issues... Thick glass with almost no bubbles... Packaging was top notch too. Pieces were almost exactly the same as the pics posted on the website unlike stevenmlz.
 

LesPlenty

Well-Known Member
I have also had zero problems with Sunshinestore (Yinmin5), that is why I asked them to have a go at making the above VA-Rattle Can, Stvenimz is also OK but their quality control is lacking lately if we end up with the problem Stevenimz will fix it after you dance through some hoops.
CCG is another great seller on DHGate (maybe the best) but they do charge more than most for their QC, I also asked them to make a Rattle Can but they said they were too busy keeping up with what they have.
 

GoldenBud

Well-Known Member
Sunshinestore is good... I ordered two pieces from them (D020-D and D020) around 4 months ago and these came with no issues... Thick glass with almost no bubbles... Packaging was top notch too. Pieces were almost exactly the same as the pics posted on the website unlike stevenmlz.
How's the D020-D comparing to D020? I've had too much D020's and never a D :lol:
The extra volume is felt?
 

LesPlenty

Well-Known Member
How's the D020-D comparing to D020?
My original D020-d has thicker glass in all aspects than my D020, my newer D020-d now has the same body but the neck and mouthpiece are more like my thinner D020 and really feels quite similar (read cheap and nasty feeling compared).
That is one reason I do not recommend the D020-d anymore, my Fc -mod, and Rattle can are better.:2c:
:tup:
 

MasonJar

Well-Known Member
How's the D020-D comparing to D020? I've had too much D020's and never a D :lol:
The extra volume is felt?

When using the dynavaps I actually prefer the D020 to the D020-D... Mainly because it appears to retain flavor a bit better. I suspect less percolation + less water = less flavor loss. If you prefer smoothness more than tasting the flavor, the D020-D is better... This is all personal preference though.
 

GoldenBud

Well-Known Member
When using the dynavaps I actually prefer the D020 to the D020-D... Mainly because I suspect less percolation + less water = less flavor loss. If you prefer smoothness more than tasting the flavor, the D020-D is better... This is all personal preference though.
By the way, no bong will protect us from a small hash in a vapcap. the cough can't be eliminated :lol:
 

Xclerk

The Universe is our endless supply
Anybody know any sellers for cheap quarts drop in inserts for diffrent size bangers
 
Xclerk,

CalyxSmokr

Well-Known Member
Great post, @MasonJar! Hit or miss indeed!

Update on my situation, Sally from the dhgate resolution center emailed me yesterday now they decided they won't send me a partial refund unless I send them a video. What a clusterfuck.

But all hope is not lost! My friend @LesPlenty backed me up and now Jane says they're going to send me a new unit. Still waiting to hear how it's all going to happen. All I want is a proper unit. But order from dhgate, you take your chances.

Thanks for everyone's help, comments, suggestions and support. Great community.
good to get details on problem resolution. And too bad they tried to stiff you. That stem is too low and you deserve a full replacement
 

C-weed

Well-Known Member
I have also had zero problems with Sunshinestore (Yinmin5), that is why I asked them to have a go at making the above VA-Rattle Can, Stvenimz is also OK but their quality control is lacking lately if we end up with the problem Stevenimz will fix it after you dance through some hoops.
CCG is another great seller on DHGate (maybe the best) but they do charge more than most for their QC, I also asked them to make a Rattle Can but they said they were too busy keeping up with what they have.
i too have a very good experience with CCG glass.....10 day shipping from china...love the piece!
 

GoldenBud

Well-Known Member
Yo ppl
Is there a bong like D020 for the Solo II but cheaper? like 20$-22$ without shipping calculation?
thanks
 
GoldenBud,
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pxl_jockey

Well-Known Member
Yo @GoldenBud I'm gonna assume you're in the States, so prices below include e-packet shipping. Other countries may have additional shipping fees, as does the UK.

So I searched "D020" on the Gate and first item is the sunshinestore classic (kinda surprised it's going for $40 these days*), below was this, not the same perc as D020 but it's going for only $9.34!
QBsomk D020 bubbler bong hand blown glass bubbler perc water percolator smoking color pipe two functions
The pseudo-reti perc is way too high and looks stupid imo, but certainly other people might say that I look stupid and that they love having their perc halfway up the can. Different Strokes/Different Folks! And there's a reasonable chance that the perc may be better on the pipe you actually receive, maybe?

Below that option, you'll see a green push-bowl pipe and directly below that, is this piece, for $27.96 (!):
8.5 inch glass bubbler smoking water pipe dry herb percolator smoke pipe free shipping D020-SD

I think the perc on this one is much better, in terms of placement but if you look closely, I'm fairly certain you'll agree that it's a very rough approximation of what you'll find in the D020. Maybe the -SD designation in its name stands for Seconds? IDK...

Other than making your own flux capacitor and going back in time, my sincere advice to you is this: wait/save and put another $15 with that $25 that you wanna spend and get the OG sunshinestore D020. They've been making them so long, much better odds you'll get a perc that fires properly and I wouldn't say the same for the two I linked above. But that's just me, what the hell do I know? Nothing, that's what. Good Luck and Good Shopping!



* Had one of those old people "time flies" moment upon realising I haven't looked at a D020 since early 2017 maybe, so really not that surprising I guess.
 
pxl_jockey,
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GoldenBud

Well-Known Member
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