DHGATE - Aaaaaackkkkk! :) Good/Bad Seller List

[Hogni]

Classifieds and getting back the difference as refund seems to be the cheapest if they don't want to pay return shipping.

 

[Chicken #420]

This is the DHGate good/bad seller list... updated 2018-04-26

I am including my own experiences, as well as those sellers posted about in this thread and private messaged by other forum members. I'll keep it alphabetical.


Exceptional Sellers (High recommendations from at least 3 sources, no bad reports)

bong_shop
cleanclearglass
headshop420
headshopyx
hf_glass (hfy_glass - Same seller)
hfy_glass (hf_glass - Same seller)
glassmanufacturer
mlglass
plusplusglass
reamic (reanices - Same Seller)
reanices (reamic - Same Seller)
stevenlmz79
sunshinestore
yingmin5


Great Sellers (Fast shipping, item as described)

adelaide168
alexglass
alina0086
bestglass
beyond
bubbler
byxinhuoglass17
calvin_cheng
chinaglass_headshop
chinatrade2011
cleanglasssmoke
clyecigs
cosmicglasscompany (pipe_dominator - Same seller)
davidglass
driptip
drunk_smoke
duoglass
enjoyshoping
glass_bong
glass313
glass888
glassbongs_hookah
glassdesigner
goesky
goodsstore
growhighglass
handpipe
hookahhub
hqp smoking
hymanquartz01
kivisdream
ladystar
lamin
li563734044
lilixia711
lovehookah
majesty9
mothership
no1bigship
number1shops
pengxiaoju
pipe_dominator (cosmicglasscompany - Same seller)
relaxhome
rtglassfactory
seller2019
sglass
shopping_mania
volcanee
yushi888
zdglass16


Mixed Reports Sellers (Some great reports, some problematic reports)

dkglobe (kathy0577 - Same seller)
glassartist
kathy0577 (dkglobe - Same Seller)


Problem Sellers (Currently having problems, may or may not get fixed)

No sellers are currently in this category.


Problem Sellers (Sellers with extra drama, delays, and possibly returns)

alza
beyond1688
daimoon
glass7
justdoit66
qsb13064987222
seller2020
smokingdogo
vaporizerworld


Bad Sellers (Uncorrectable problem - scam, wrong, or no item shipped)

amanda1217
enjoylifeworld (Possibly the same seller as "hbkingbong420")
fengmama
glass1999
glass_artwork
glasscm
glassmr
golden2017
hbkingbong420 (Possibly the same seller as "enjoylifeworld")
lcj88332
rundow_glassbong (maizhonggood, maizhongglass - Same sellers)
maizhongglass (maizhonggood, rundow_glassbong - Same sellers)
maizhonggood (rundow_glassbong, maizhongglass - Same sellers)


Today's main report is seller "glass7", who has spectacularly shown that even though you are riding high on the "Good Sellers" list, all it takes is to ship ONE item that isn't as described (then avoiding correcting the problem...) to get you booted to a lower category where you belong. This project has no value if it ends up being the same permissive throw of the dice as DHGate feedback ratings... so we're going to hold our standards a bit higher.

Seller "seller2020" also earned a place on the problem list... by shipping broken and low quality pipes.

Update from last list (which was not mentioned at the time) that should be brought up: I now have multiple independent reports, plus my own experience now with 6 beautiful, matching photo, unbroken, perfectly and quickly shipped pipes from seller "plusplusglass". These folks rock... they have been moved to the "Exceptional Sellers" category. Keep up the good work!


Let's keep adding to this list, and help it grow! Please post about your DhGate experience, or PM the details of your buying experience to me, and I'll keep this list updated!

 

[Alexis]

UPDATE- SUCCESS. This thread is starting to hold some serious power. @Chicken #420 I hink we are really onto something here. We have a mighty bargaining chip (or a carrot on a string, with a hot branding iron on the other side.)

After some deliberation, Saturday I played my card with this message to Glass7:




"Thank you for your last reply and offer. However this is not an acceptable solution. I have no interest in the bong you offer me which looks very low quality, awkward and totally unsuitable for my needs.

I am a kind person. I have been thinking very hard what is a fair solution here for everybody involved. Because I am kind hearted my emotions have been affecting my thinking, because I do not want you or your business to suffer.

I looked up to see how much it would cost me to return the item to you for a full refund.

If the item was usable to me I would possible request a partial refund.

But the item is useless to me and it would not be correct for me to lose any money myself as a result of this mistake.

That would not be correct or fair. The problem is the expensive return postage. It will cost £15-20 it seems to send the item back to you, and I cannot be liable for the return postage costs myself. I have been thinking very hard for a fair solution where nobody has to lose money here.

But this is the only fair solution- to return item for a full refund plus postage costs refunded as well.

I have asked for advice on the forums. I had to share my experience but I asked the moderstors to wait until this problem is resolved to give your business a chance to keep a good reputation.

I asked them- please dont place Glass7 into the "bad seller list" until the situation is resolved.

At the moment, they agreed but they have added you to the list :

"Problem Sellers (Sellers with extra drama, delays, and possibly returns)
alza
beyond1688
daimoon
glass7
justdoit66
qsb13064987222
seller2020
smokingdogo
vaporizerworld"


This was not my request and is only temporary. The community is watching this case now and I will do my best to seek a fair solution. If you can do the right thing here you can still keep a good reputation and be placed in the "Good seller list"

Everybody on the forum is very shocked at how I have been treated over this transaction. Nobody would be at all happy with this purchase, and they say the 18 mm green bong you offer me is totally unacceptable.

This is the only fair outcome here. I feel I have even more right than usual to insist on this action because I did ask you to make 100% sure you would send me the exact same model in your product photos. And you said yes, you checked and it will be the same.

Now you tell me that was the old model, and now you have sent me the new model. If you had ckecked properly at the time then this whole situation could have been avoided. That was my intention ,to save this hassle.

So please can we agree to this resolution? I dont know how to proceed. I will need to find the cheapest postage option I can. I dont onow what the formal process is here.

Do I need to open a dispute? Or can we arrange this ourselves with your agreement to refund full amount plus return postage?

I cannot accept any other solution as satisfactory and faie to everybody involved. Every good business wouod agree with this and woukd automatically do this correct course of action. They would offer this solution without arguing against me.

I am hoping you will do the same now and can see that this is the only fair outcome.

If you can do this it will help your reputation very much. Many thousands of potential customers view this large forum everyday and use it as a buying guide.

This is not a threat. This is just what we are doing to identify the good and bad sellers, to protect the buyer and also to support the good businesses. So it is an automatic process where a good seller reputation is guaranteed to create more business for you.

I await your response and I sincerely hope we can resolve this matter quickly and smoothly.

With thanks, Alexis"



Yesterday I had these 2 replies, some time apart:


"OK,I see,We are on holiday,will handle It on May 2 When We back to work."

"Hi,we decide to give you full refund,you keep the bong and donot need to return It back.If It is useless to you,you can throw it.And you Let glass7 out of the problem seller list,OK?If OK,we will refund you after We back to work."



So it worked a treat and this bodes very well for us all. If we can all work together on this and take the same approach, building and recording our experiences as we go, then I am sure we can affect very many cases and motivate sellers to be more attentive to detail, admit their mistakes when they are on the wrong, and be more willing to compromise.

We have some great potential here to keep this project and compendium going to put pressure and incentive on the sellers. If we all keep sharing our good and bad experiences and more of us communicate with the sellers in reference to this thread, as I have done above, we can take this a long way and make a real impact on how some sellers operate.
And reward the good guys.


So now what to do? Glass7 have backed down. They gave in and agreed to the fair outcome. I told them it would help their reputation a ton. They have not exactlt redeemmed themselves as a good seller yet but @Chicken #420 I feel we still owe it to them to honour their wishes and give them a chance to mend their ways, so that for the meantime at least they are not in any of the bad lists.

I sent them this message of thanks and encouragement:



"My dear friend you are so extremelt kind I really cant thank you enough. I honestly have no intention of harming your business. Ww only want the best all round relationship between buyers and sellers so that trust can be established. I promise you I will report this very positive action and fair solution which I am perfectly happy with.

Just to be clear your business has not been placed into the bad seller list, I only asked for advice on the forum made it clear that it was unfair to place Glass 7 in a bad seller list, asked to wait and give you lots of time to offee a solution. I want your business to be a success and will share this posirive outcome.

However for the sake of your business and future income for your family, please learn from this experience. You will be far more successful if you can know more exactly which items and models you have in stock, and give more accurate indication of current models/options.

This is what is expected, and this is how the "good sellers" operate and have established a strong reputation. I say this for everybodys own good including your own especially.

Thank you sincerely for your kind and fair offer. I am very sorry that you suffer a loss here. And I will report this quick resolution immediately. Alexis"

So I would like to be able to give them due reward with the assurance that they are no longer in the "problem seller list". I will be sure to make it clear that we will be monitoring reports and keeping an eye on their dealings. I hope they will be relieved and try extra hard to keep customers happy from now on.


Very pleased. Except- I still cant add a new bankcard to dhgate so Im not sure they will be able to refund me.

 

[Chicken #420]

@Alexis,

I am giving serious thought to what you wrote.
This list never started out to be a bargaining chip and "court" (for lack of a better word) where sellers can "clear" themselves and suddenly be deemed pure again. I am not saying it could not maybe serve that function to some extent... it deserves some consideration and thought if we consider taking it in that direction.

It became obvious to me after shopping DHGate for a while that there is a serious and endemic problem with many Chinese sellers, including fraud, DHgate dispute/refund system "gaming", cheap products, broken glass or wrong items being intentionally shipped, and terrible or non-existing customer service. At some point, I realized that the DHGate feedback rating system was completely useless in helping to identify who these problem sellers are, so this thread was re-envisioned, renamed and perpetuated as a "report card" for DHGate seller activities.

For now, people reading here know that you have had a problem when dealing with "glass7", and they have also seen how "glass7" eventually made it right... but at the threat of further exposure on this thread and possible business losses. I think that many, many Chinese sellers who would otherwise outright scam you with no hesitation or conscience about it would probably change their behavior under such conditions... but it does not mean that they are suddenly "reformed" or will treat their other customers with the same level of corrective action.

For now, I think that this seller list, being what it is (a report card) seems to provide value to buyers (and sellers too, hopefully...) and help people avoid making regretful buying decisions. With that in mind, I am fairly certain based on your reports that "glass7" belongs on the "problem sellers" list, at least until they do something outright criminal (like ship an empty envelope as "golden2017" did to me) to move them to the "Bad Seller" list. Moving "glass7" the other direction toward "good seller" territory would require quite a few positive reports over time, if we really want to retain this list's value to real-world buying.

Once sellers have done something to deserve a problematic rating position, it is (and should be) very difficult to redeem yourself on this list and rise to an expectation of customer satisfaction. This list is not about hoped-for future seller behavior, but rather objective reports of current behavior, to be used as a guide for determining reasonable expectations of likely behavior in the future from that seller. Hope this makes sense.

 

[Alexis]

@Alexis,

I am giving serious thought to what you wrote.
This list never started out to be a bargaining chip and "court" (for lack of a better word) where sellers can "clear" themselves and suddenly be deemed pure again. I am not saying it could not maybe serve that function to some extent... it deserves some consideration and thought if we consider taking it in that direction.

It became obvious to me after shopping DHGate for a while that there is a serious and endemic problem with many Chinese sellers, including fraud, DHgate dispute/refund system "gaming", cheap products, broken glass or wrong items being intentionally shipped, and terrible or non-existing customer service. At some point, I realized that the DHGate feedback rating system was completely useless in helping to identify who these problem sellers are, so this thread was re-envisioned, renamed and perpetuated as a "report card" for DHGate seller activities.

For now, people reading here know that you have had a problem when dealing with "glass7", and they have also seen how "glass7" eventually made it right... but at the threat of further exposure on this thread and possible business losses. I think that many, many Chinese sellers who would otherwise outright scam you with no hesitation or conscience about it would probably change their behavior under such conditions... but it does not mean that they are suddenly "reformed" or will treat their other customers with the same level of corrective action.

For now, I think that this seller list, being what it is (a report card) seems to provide value to buyers (and sellers too, hopefully...) and help people avoid making regretful buying decisions. With that in mind, I am fairly certain based on your reports that "glass7" belongs on the "problem sellers" list, at least until they do something outright criminal (like ship an empty envelope as "golden2017" did to me) to move them to the "Bad Seller" list. Moving "glass7" the other direction toward "good seller" terrritory would require quite a few positive reports over time, if we really want to retain this list's value to real-world buying.

Once sellers have done something to deserve a problematic rating position, it is (and should be) very difficult to redeem yourself on this list and rise to an expectation of customer satisfaction. This list is not about hoped-for future seller behavior, but rather objective reports of current behavior, to be used as a guide for determining reasonable expectations of likely behavior in the future from that seller. Hope this makes sense.

Thank you for your thoughts and ideas, which to be dead honest pretty much refelct my ownn feelings. I agree with your logic entirely. I was just a bit caught in 2 minds. I do genuinely think we can use this resource with some clever equivocation to improve the standatrds and service of multiple sellers, so I fee this is too good an opportunity in that sense.

It also doesn't sit right with me to propose that Glass7 be considered redeemed just yet. They need to prove themselves now and I hope they do. You are totally right though, the whole purpose of this thread is to inform buyers, and until we have seen Glass7 step their game up and be more consistent we have a duty to express caution to others.

On the other hand I didn't want to be duplicit, I do use bent truths for the greater good at times, but I still like to be as true and honest as I can be in all situations. So I think I will equivocate and assure them that they are not in the Bad seller list, nor the good seller list until they can prove themselves consistently.

I want them to improve and feel there is a strong chance of this, but far less so if they felt that they made the compromise and still have a somewhat tarnished reputation (they do, but I d9nt want that to discourage them from trying harder).

So I hear you @Chicken #420 and fully agree. I look to your judgement on these things. Maybe we can keep this thread true to its original conception, AND use it as I have to shake things up, or at the least to resolve individual problems.
Lots of potential to explore if we can keep working together, but I will follow your lead on the general direction.

 

[ataxian]

UPDATE- SUCCESS. This thread is starting to hold some serious power. @Chicken #420 I hink we are really onto something here. We have a mighty bargaining chip (or a carrot on a string, with a hot branding iron on the other side.)

After some deliberation, Saturday I played my card with this message to Glass7:




"Thank you for your last reply and offer. However this is not an acceptable solution. I have no interest in the bong you offer me which looks very low quality, awkward and totally unsuitable for my needs.

I am a kind person. I have been thinking very hard what is a fair solution here for everybody involved. Because I am kind hearted my emotions have been affecting my thinking, because I do not want you or your business to suffer.

I looked up to see how much it would cost me to return the item to you for a full refund.

If the item was usable to me I would possible request a partial refund.

But the item is useless to me and it would not be correct for me to lose any money myself as a result of this mistake.

That would not be correct or fair. The problem is the expensive return postage. It will cost £15-20 it seems to send the item back to you, and I cannot be liable for the return postage costs myself. I have been thinking very hard for a fair solution where nobody has to lose money here.

But this is the only fair solution- to return item for a full refund plus postage costs refunded as well.

I have asked for advice on the forums. I had to share my experience but I asked the moderstors to wait until this problem is resolved to give your business a chance to keep a good reputation.

I asked them- please dont place Glass7 into the "bad seller list" until the situation is resolved.

At the moment, they agreed but they have added you to the list :

"Problem Sellers (Sellers with extra drama, delays, and possibly returns)
alza
beyond1688
daimoon
glass7
justdoit66
qsb13064987222
seller2020
smokingdogo
vaporizerworld"


This was not my request and is only temporary. The community is watching this case now and I will do my best to seek a fair solution. If you can do the right thing here you can still keep a good reputation and be placed in the "Good seller list"

Everybody on the forum is very shocked at how I have been treated over this transaction. Nobody would be at all happy with this purchase, and they say the 18 mm green bong you offer me is totally unacceptable.

This is the only fair outcome here. I feel I have even more right than usual to insist on this action because I did ask you to make 100% sure you would send me the exact same model in your product photos. And you said yes, you checked and it will be the same.

Now you tell me that was the old model, and now you have sent me the new model. If you had ckecked properly at the time then this whole situation could have been avoided. That was my intention ,to save this hassle.

So please can we agree to this resolution? I dont know how to proceed. I will need to find the cheapest postage option I can. I dont onow what the formal process is here.

Do I need to open a dispute? Or can we arrange this ourselves with your agreement to refund full amount plus return postage?

I cannot accept any other solution as satisfactory and faie to everybody involved. Every good business wouod agree with this and woukd automatically do this correct course of action. They would offer this solution without arguing against me.

I am hoping you will do the same now and can see that this is the only fair outcome.

If you can do this it will help your reputation very much. Many thousands of potential customers view this large forum everyday and use it as a buying guide.

This is not a threat. This is just what we are doing to identify the good and bad sellers, to protect the buyer and also to support the good businesses. So it is an automatic process where a good seller reputation is guaranteed to create more business for you.

I await your response and I sincerely hope we can resolve this matter quickly and smoothly.

With thanks, Alexis"



Yesterday I had these 2 replies, some time apart:


"OK,I see,We are on holiday,will handle It on May 2 When We back to work."

"Hi,we decide to give you full refund,you keep the bong and donot need to return It back.If It is useless to you,you can throw it.And you Let glass7 out of the problem seller list,OK?If OK,we will refund you after We back to work."



So it worked a treat and this bodes very well for us all. If we can all work together on this and take the same approach, building and recording our experiences as we go, then I am sure we can affect very many cases and motivate sellers to be more attentive to detail, admit their mistakes when they are on the wrong, and be more willing to compromise.

We have some great potential here to keep this project and compendium going to put pressure and incentive on the sellers. If we all keep sharing our good and bad experiences and more of us communicate with the sellers in reference to this thread, as I have done above, we can take this a long way and make a real impact on how some sellers operate.
And reward the good guys.


So now what to do? Glass7 have backed down. They gave in and agreed to the fair outcome. I told them it would help their reputation a ton. They have not exactlt redeemmed themselves as a good seller yet but @Chicken #420 I feel we still owe it to them to honour their wishes and give them a chance to mend their ways, so that for the meantime at least they are not in any of the bad lists.

I sent them this message of thanks and encouragement:



"My dear friend you are so extremelt kind I really cant thank you enough. I honestly have no intention of harming your business. Ww only want the best all round relationship between buyers and sellers so that trust can be established. I promise you I will report this very positive action and fair solution which I am perfectly happy with.

Just to be clear your business has not been placed into the bad seller list, I only asked for advice on the forum made it clear that it was unfair to place Glass 7 in a bad seller list, asked to wait and give you lots of time to offee a solution. I want your business to be a success and will share this posirive outcome.

However for the sake of your business and future income for your family, please learn from this experience. You will be far more successful if you can know more exactly which items and models you have in stock, and give more accurate indication of current models/options.

This is what is expected, and this is how the "good sellers" operate and have established a strong reputation. I say this for everybodys own good including your own especially.

Thank you sincerely for your kind and fair offer. I am very sorry that you suffer a loss here. And I will report this quick resolution immediately. Alexis"

So I would like to be able to give them due reward with the assurance that they are no longer in the "problem seller list". I will be sure to make it clear that we will be monitoring reports and keeping an eye on their dealings. I hope they will be relieved and try extra hard to keep customers happy from now on.


Very pleased. Except- I still cant add a new bankcard to dhgate so Im not sure they will be able to refund me.

Your R da holy grail & know everything concerning cannabis 4 mecdical use!
May your ring be kissed!

 

[Abysmal Vapor]

Just seeing this @Alexis !Big laugh ,dude... You should have told them next step is sending them few of our vaping neckbreakers to rough them up ...I think if you can make a DHpay account they can refund you there and use the credit for another purchase on dhgate.. but i might also be mistaken.

 

[LesPlenty]

The seller does not receive any of your money until you tell DHGate the sale is complete and you are happy(unless it is over 2 months, then they will). DHGate will then release your funds to the seller.
Instead of wasting all your time with the long emails to the seller, just say you are going to open a case against them, if you aren't happy with their next response, open the case. Give all he details, including pictures and what outcome you would like. DHGate then looks at the evidence and decides the outcome.(usually biased toward the buyer, I have found).
Even just opening the case will get some sellers to do the right thing and give you a full refund.(They actually tell DHGate to give you your money back and not pay them.)

 

[Mr. Gweilo 420]

Just seeing this @Alexis !Big laugh ,dude... You should have told them next step is sending them few of our vaping neckbreakers to rough them up ...I think if you can make a DHpay account they can refund you there and use the credit for another purchase on dhgate.. but i might also be mistaken.

I fit that description and do in fact live close enough. Probably 45 mins from home to border and 30 mins taxi to factory. Just say the word ese lol

 

[Alexis]

@Abysmal Vapor @LesPlenty almost resolved now. In the end it was Dhgate that was the biggest problem. They are under the illusion that they have spectacular customer serrvice but IME it is shit, except for the "Live chat" service which is the only way to get any sort of contact, information or action.

The seller "Glass 7" was good as gold after the threats sunk in. They did their part to assist tue refund process no fuss, and it went on for weeks and weeks with me having to chase Dhgate's ass with emails to safety centre, customer service messages- all without any reply.

5 times I had to queue up for the Live chat ans spend 30-45 minutes explaining the situation to a new operative, just to find out why nobody had contacted me with help, info or resolution for a SIMPLE DAMN REFUND, and all because my card is not valid now.

I mean for such a gigantic efficient Chinese trading platform, surely they have encountered such issues before and have enough experiencd to quickly resolve it?

Instead I had to spend a month running around being told different stories each time, always promised I would be contacted- Never was. Had to keep going back to live chat.

I even had to go and get a letter from the bank saying my old card was no longer valid?? WTF!

I did this at my own inconvenience. This was before I found out that from May 9th, dhgate no longer accepts HSBC. This initial problem began not concerning the refund, it was because there was a "System error" when I tried to add my new bank card.

So this run around was inittially just over not being able to add the new bankcard. Weeks of hassle and no help. Then they want a letter from my bank? Neceassary?

I got them the letter. Waited many days, still no contact. Still couldnt update bank card.

But then I saw that HSBC no longer accepted, so just as well I couldnt update it or the same problem again.

@Abysmal Vapor yes at first they told me the refund would go into my Dhpay account and I would be able to transfer it to my new bank card.

However, the (Next) time I live chatted- they told me that is not correct and the refund will go back onto my old EXPIRED bank card, and I need to ask the bank to transfer it for me.

A month plus later and after I contacted them AGAIN 3 days ago and clearly explained the appauling customer service over such a small issue, I finally got CONTACTED and the refund was processed.

Now I need to hope the bank can transfer it for me but Im not convinced because thay gave me the impression that isnt how it works.

So I have my refund (somewhere). I cant buy anything on dhgate because I have no card registered (fuck bank transfer fees every time).

I will need to open a seperate bank account just for dhgate when I am well enough to go into town again.

However, even when I do have a new valid and suitable bank card, I still cannot add the card to my account. So the ORIGINAL problem still stands. I will need to go through another lengthy procedure no doubt to get the new card added finally.

So "Glass 7" was good as gold in the end. It was some hassle for them as well haning in the loop and I had to make several requests of them on Gate's instruction. They gained nothing from the process, they lost out funds after all due to their own ignorance and naivety with the purchase itself. But they willingly played their part in the panatamime with the only incentive that I have tried to make them feel like they are under the spotlight and must keep high standards of they want their business to succeed.

And this is what we all want right? I do hope they will start to build a strong reputatiion here. I would hate for my own (and hopefully isolated) experience to harm their business, but they must take on board the points I made to them.

So let's hope this experience can motivate them to aim higher and be succesful, reliable and fair from now on.

Dhgate has been an incompetent pain in the arse. But hey, all's well that ends well. Im chilled about it all, but have to share the info.

 

[Abysmal Vapor]

I think you will get your refund,because cards are linked to the same account. You can have multiple cards on the same account.Also even if the refund is made to the expired ,even though it is expired it is still linked to your IBAN.

 

[LesPlenty]

I know some of the sellers have their own websites and accept Paypal, maybe links to the Exceptional sellers websites might help, for people like you and it is probably more profitable for the seller as well.

http://www.popularglass.com/ also known as stevenlmz79 has Paypal if hat helps, I have just received a product from them and it was a positive experience that I will do again. I have also noticed some items are cheaper direct from his store than his listings on DHGate, I will still buy through DHgate as they have been great to me and not all of my transactions have been smooth, but I have always been satisfied in the end.

 

[Alexis]

I know some of the sellers have their own websites and accept Paypal, maybe links to the Exceptional sellers websites might help, for people like you and it is probably more profitable for the seller as well.

http://www.popularglass.com/ also known as stevenlmz79 has Paypal if hat helps, I have just received a product from them and it was a positive experience that I will do again. I have also noticed some items are cheaper direct from his store than his listings on DHGate, I will still buy through DHgate as they have been great to me and not all of my transactions have been smooth, but I have always been satisfied in the end.

Thanks v much. This is the only one I know of and the reason I didn't order from there yet is because the items I looked at were more expensive that way. Shipping being $10 I think.

But yes a good option thanks. I have been considering getting another FC 186 as it does make for very smooth large hits so a great option to have around.

And at least you always know whay you wiol get with Steven. So if I want it sooner than I have a new bank account, a few dollars more and it is there.

 

[Chicken #420]

Alexis,
Based on your experience, do you feel that seller "glass7" belongs in the Good Sellers list, or Problem Sellers list?
My inclination is to put them in the "Mixed Reports" section. Thoughts?

 

[Alexis]

Alexis,
Based on your experience, do you feel that seller "glass7" belongs in the Good Sellers list, or Problem Sellers list?
My inclination is to put them in the "Mixed Reports" section. Thoughts?

Thanks for asking and even more so listening and being so flexible and open to ideas and proposals.

It is a tricky one. I definitely dont think it would be fair to slam them with a Bad seller nametag, after they (hand forced admittedly) made right with the wish to protect and establish their reputation.

But I totally agree also with your feelings on it and I dont think they have done anything yet to prove themselves to be a "good" seller, as in consistent and reliable, true to word, transparent, honest and totally fair. This is what I expect anyhow.

So Im with you. I almost feel like we need another list or 2 but Im not sure how to calssify it and split it up. Kind of- too soon to say, to be decided, to be monitored, may or may not...

sort of thing but my imagination is running blank. Definitely somewhere in between, but I feel that even Mixed Reports gives a misleading impression and is not right by definition yet, (until we actually have more than 1 report Lol!)

How about something like "Initial problems now resolved. Waiting for more feedback."

Or something along those lines? It could even be a temporary or intermittent list perhaps, but I really dont want to complicate it all for you. I just dont feel like there is a suitable place for Glass7 atm.

Have a think anyway man. Sorry I havent got a better idea brain power is low. Have a good day.

 

[Chicken #420]

This is the DHGate good/bad seller list... updated 2018-05-05

I am including my own experiences, as well as those sellers posted about in this thread and private messaged by other forum members. I'll keep it alphabetical.


Exceptional Sellers (High recommendations from at least 3 sources, no bad reports)

bong_shop
cleanclearglass
headshop420
headshopyx
hf_glass (hfy_glass - Same seller)
hfy_glass (hf_glass - Same seller)
glassmanufacturer
mlglass
plusplusglass
reamic (reanices - Same Seller)
reanices (reamic - Same Seller)
stevenlmz79
sunshinestore
yingmin5


Great Sellers (Fast shipping, item as described)

adelaide168
alexglass
alina0086
bestglass
beyond
bubbler
byxinhuoglass17
calvin_cheng
chinaglass_headshop
chinatrade2011
cleanglasssmoke
clyecigs
cosmicglasscompany (pipe_dominator - Same seller)
davidglass
driptip
drunk_smoke
duoglass
enjoyshoping
glass_bong
glass313
glass888
glassbongs_hookah
glassdesigner
goesky
goodsstore
growhighglass
handpipe
hookahhub
hqp smoking
hymanquartz01
kivisdream
ladystar
lamin
li563734044
lilixia711
lovehookah
majesty9
mothership
no1bigship
number1shops
pengxiaoju
pipe_dominator (cosmicglasscompany - Same seller)
relaxhome
rtglassfactory
seller2019
sglass
shopping_mania
volcanee
yushi888
zdglass16


Mixed Reports Sellers (Some great reports, some problematic reports)

dkglobe (kathy0577 - Same seller)
glass7
glassartist
kathy0577 (dkglobe - Same Seller)


Problem Sellers (Currently having problems, may or may not get fixed)

No sellers are currently in this category.


Problem Sellers (Sellers with extra drama, delays, and possibly returns)

alza
beyond1688
daimoon
justdoit66
qsb13064987222
seller2020
smokingdogo
vaporizerworld


Bad Sellers (Uncorrectable problem - scam, wrong, or no item shipped)

amanda1217
enjoylifeworld (Possibly the same seller as "hbkingbong420")
fengmama
glass1999
glass_artwork
glasscm
glassmr
golden2017
hbkingbong420 (Possibly the same seller as "enjoylifeworld")
lcj88332
rundow_glassbong (maizhonggood, maizhongglass - Same sellers)
maizhongglass (maizhonggood, rundow_glassbong - Same sellers)
maizhonggood (rundow_glassbong, maizhongglass - Same sellers)


Today's main report is seller "glass7", who has been moved to the "Mixed Bag" category, based on several recent posts discussing their problems and solutions.


Let's keep adding to this list, and help it grow! Please post about your DhGate experience, or PM the details of your buying experience to me, and I'll keep this list updated!

 

[Simple10]

Has anyone here ordered from HuaYanGlassBong yet?

https://www.dhgate.com/store/21049052


Looks like they have some unique heady-like items not sold by other sellers.

 

[LesPlenty]

Has anyone here ordered from HuaYanGlassBong yet?

They only have 5 transactions to their name so I doubt it.
Coloured Chinese glass scares me , I stick with the clear stuff, no lead paint for me

 

[Ramahs]

They only have 5 transactions to their name so I doubt it.
Coloured Chinese glass scares me , I stick with the clear stuff, no lead paint for me

I second this notion!

 

[LesPlenty]

http://www.popularglass.com/ also known as stevenlmz79 has Paypal

I just had to say that this quote from earlier is a load of crock, sorry guys/gals.
I spent a couple of weeks getting Steven to add a few different item to his site and finally went to purchase through his site, when I got to the checkout the free shipping changed to about US$13, I thought, oh well and continued on to find there was no Paypal option????? I asked steven about this as every page on his site says he has Paypal, his answer is "We don`t accept Paypal"
I gave up and just ordered his stuff through DHGate.

I also just received;
https://www.dhgate.com/product/s-shape-smoking-water-pipe-glass-attachment/197075329.html

From sunshinestore , these J hooks are great with my Arizer Air, they showed up in less than 2 weeks, a new record from China to me
Edit; I just checked, the item only took 10 days to get to me.

 

[Taz German]

Has anyone a clue how reliable "popularglass" is?
And where will I find the VXHale equipment on their website?
Got no problems to find them on DH but not on the website.
Thanks for any advice and guidance.

 

[dannydroid]

I believe popularglass is stevenlmz79, and he's on the recommend list.

 

[newVaper420]

I ordered from Sunshine store. Got the symbiartic hydratube and the 10 arm tree hydrabase for $60 bucks. What a steal! Also, appears to be great quality in my opinion. Time will tell.

 

[biohacker]

Anyone else getting spammed by PopularGlass? Getting emails titled "Bigger Discounts" and it says "for this item, only $17 More", then a bunch of chinese writing, and riwaytrade@gmail.com then more chinese.

 

[Alexis]

Anyone else getting spammed by PopularGlass? Getting emails titled "Bigger Discounts" and it says "for this item, only $17 More", then a bunch of chinese writing, and riwaytrade@gmail.com then more chinese.

Snap! 2 emails today. I didnt actually think anything of it as they often send me messages innmy dhgate inbox about amazing offers but the links dont work or lead to anything much.