OK, so I did it, I couldn't resist! I bought a Sneak a vape. So far, frustrated! As par for the course...crap manufacture's directions, and very little info on the net. First off, the saleslady recommends breaking out the filter. Hmm- is it still vaporizing without the filter? The herb chamber has 1 screen in it. As far as I can tell- the screen goes on the nipple end. OK, so is your herb supposed to touch the lighter then? How on earth does one keep it from burning if it comes in direct contact with the flame- even on the lowest setting. So I ground my herb once...I only have a crappy grinder at the moment, so it's not that fine with 1 trip through the grinder. Sure seems like you lose a lot of herb through the vent holes in the chamber. I tried just some torn up pieces of herb in the chamber, which just burned...but it did keep it off the lighter. If you light it 2x for 4 seconds, like the directions say- smoke just pours out of the vent and looks more like it's burning. No vapor pouring out of the mouthpiece, as stated. I really want to love this thing as well as my caregiver does. He is one with the filter knocked out, btw. All the internet reviews either love it or hate it. I don't really care if you love it or hate it. I just want to know how to make it work right...so I can make my own decision. So any advice on how to get it to work would be great, thanks!