trahead : could you please stop posting useless post ....ok you break your toy by opening it ...so what this is your trouble ...now stop
if galen got a defective unit I'm sure that I-I will gladly give him/her back a unit or cash .
if your vap is defective contact the seller , dont cry here ...this thread is made to make review of the unit and a lot of user seem happy with this vaporizer ,and there is proove that this vap is not un-safe .
i will not repeat it so I wish you understand
EDIT : Galen , Someone from i-i will contact you soon if it's not ever done