CERA, the wait & gibberish thread

[harmudge]

I just shot them an email through their contact us on the site pleading for an update either on the site or here and to stop leaving FC members (customers) that have paid in the dark about status considering a week has passed their announced shipping date.

It isn't fair, and I hate to speculate (and shouldn't have to). At the same time, I (as a paying customer) deserve to be kept atop of delays.

I'd hate to cancel my order or put a claim into my visa for non delivery or communication but I AM watching the dateline to do so. Be a shame to cause such grief on all those involved only because of the lack of lip service being provided.

I agree, the lack of updates is a bit of pain.

I think that we have been spoiled in the past...but I also think that communication coming from TET is also breaking down and becoming almost non existent.
It was only the other week that Noah and the other TET guy's were really active on here...in the dedicated Cera thread, they were putting up videos left right and centre, answering questions etc etc....this week has been completely the opposite...very quiet.
Now I realise and understand that things from Noah may be very quiet on here this week, he's the boss and has had his new product scheduled for release this week....but where is Carlo or Carlos...aka "The Jackal" (joke) or whatever his name is, that Dreamerr mentioned, I too vaguely remember the introduction of a p.a/forum guy and him coming in saying he would be here to answer any of our questions etc.

Now I, the same as probably all here appreciate that anything can happen on the launch of a new product but what we all seem be getting peeved at....is the lack of updates coming from TET recently, as said above if they came on and said...we are delayed because of XYZ, then that's cool...."when will XYZ be sorted ?"...etc.

Now I ain't slate'ing TET as obviously I got a little cash tied up awaiting one of their products, but I sure ain't impressed with the lack of comm's recently...considering how well they were interacting previously....jeez, these guy's have even been on the ball with me by p.m/e-mail....but no situation/shipping updates for the masses on here....come on TET, people are starting to get peeved.

 

[smokum]

Same here jam...... never felt the pull to pre-order ANYTHING in my life as I hate being on a waiting list and more so hate being a beta tester. But knowing the history of this company through the e-cig forums I felt confident that the risk was null, yet the unknown dates drive me nuts.

I'm pretty sure they WILL ship at some point..... but its just not sitting well (personally) at the non communications all of a sudden only considering the amount of money involved in my order.

 

[Dreamerr]

Don't forget we never got the promised videos on the e-juice cart or the rest of the ll vids. They showcased the EO cart for the most part. I didn't order cause I still have not seen what I want to see. I don't like to pre-order either and never have. I was early with the INH and the DV but no pre-order.

 

[harmudge]

Same for me too smokum, first pre-order ever....never felt the need previously.
I too was going on previous reviews etc and obviously their presence here gave confidence that they would meet their anticipated shipping date with this, and orders would start flowing shortly after the 10th...I was expecting to be reading the first reviews coming from the masses by now, even although I wasn't expecting to be clutching mines just yet.

 

[jambandphan03]

Well it being a Sunday, i don't expect to see any updates today, though a 5 second, we're not sucked into a black hole update might be nice...

 

[iamn3ko]

Same for me too smokum, first pre-order ever....never felt the need previously.
I too was going on previous reviews etc and obviously their presence here gave confidence that they would meet their anticipated shipping date with this, and orders would start flowing shortly after the 10th...I was expecting to be reading the first reviews coming from the masses by now, even although I wasn't expecting to be clutching mines just yet.

+1 my 1st pre-order on anything as well.

I'm slowly learning I'm not the type of person that should be pre ordering when it's a "shipping is subject to change" situation, won't be doing that again.

I sell and buy a lot of things on eBay and online stores as well so I've gotten used to instant pay and pretty instant shipping. Or if I can't ship within the 3 days it says I will, I at least send an email saying my reasons for the one day late shipping, it's only fair.

I ALSO understand they are a much larger company than my eBay store so I am in no way comparing my business to their business, but customers don't like it when they aren't kept up with info especially a week after the suspected shipping date, regardless if you are selling 1 thing on eBay, or 500 Ceras.

I just hope well at least get an email tomorrow (U.S. monday) and they ship next week.

 

[Vapzilla]

At this point, 6 days after their projected ship date, I'm just looking for some "Customer Service"
No jumping through hoops, no vids, no detailed product info, just some common courtesy!
We all know that the 10th wasn't set in stone, but there's no excuse for not being notified at all.

 

[harmudge]

Same here...I think most would agree....it's nothing difficult were asking for.

 

[Czechyourhead]

Well it being a Sunday, i don't expect to see any updates today, though a 5 second, we're not sucked into a black hole update might be nice...

I couldn't agree more. Ordered on Nov 7. Looking for any kind of update (so I can stop stalking my email, this forum, and my poor postal carrier....)

 

[jambandphan03]

well, I can say it's safe to assume you don't need to stalk the mail man just yet. I do think we will get our emails about shipping once labels start to be printed, as I believe it is an automatic response.

 

[Czechyourhead]

well, I can say it's safe to assume you don't need to stalk the mail man just yet. I do think we will get our emails about shipping once labels start to be printed, as I believe it is an automatic response.

I was kind of wondering if it would be an automatic update. Didn't receive one from the darts I ordered a couple weeks ago, they just arrived.(probably from changing the store over to Cera) Besides...keeps the mail carrier on his or her toes....

 

[jambandphan03]

hello....
helloooooooo..............
helloooooooooooooooooooooooooooooooo..................
is there anybody in there?

 

[Puffers]

Here lol

 

[jambandphan03]

does this thread get to stick around after the Cera comes out?? It's kina fun... I've been on my best behavior everywhere else

Stop That it's Silly!!

!

 

[Dreamerr]

Love Pink Floyd although they sounded awful on the 12/12/12 concert. I bet you all will get an update tomorrow or a surprise of a cera in da mail.

 

[Dreamerr]

I think it should be called the bs thread since none of us go into chat.

 

[Tweek]

Just checking in

 

[Dreamerr]

So since you are all posting pictures and videos I will show you what my dumb dog does for fun. Today was the coyote and the hawk. The coyote chased her then she flipped on him and chased him ugh. I felt so helpless. Later in the day when she ran away to the way back of the yard again a hawk dive bombed in her area. I never saw the hawk come back up but had to go away cause I couldn't watch. She came back 15 minutes later. The javilina was last year and she chased it out of the yard with another dog from behind me. My dog is all of 11 pounds and me and my other dog think she is nuts.

 

[Nucleosynthesis]

I'll bet the emails start goin out by tuesday

 

[Quetzalcoatl]

Friday/Saturday is when I think they'll be getting there, all things going as smooth as possible.

 

[NoddingDonkey]

We all knew 12/10/12 was just the date to start confirming orders with us. The "delivery before christmas" line is what I am focused on now. I certainly hope they ship this week.

 

[LeTchen]

What about us, in the kingdom of far far away ?!!

 

[jambandphan03]

Haven't seen anything aside from LL an EO vids, so wondering if we'll see some kind of TET presence today or did aliens like the Cera so much they beamed up the factory??

 

[2clicker]

 

[zGaW]

Came here to see if anyone had heard anything and it's a friggen desert. I tried to contact the company via their email form on the website on the 12th and still haven't received a response of any kind.

What's up TV?