Boundless Tera
- Thread starter oddjobold
- Start date
dtaxx
Well-Known Member
I had that aswell, it was noticeably more restricted, but never felt blocked.
Well this is disappointing reading all these reports of offgassing. Usually I take these reports with a grain of salt as many people claim their vape offgasses and it's really just a slight smell usually from the outside of the unit. In this case watching these videos of the crazy amount of smoke coming out of some of these units I think I'll pass. I may even pass on the CFV upgrade unless Boundless fixes this issue and teardown prove it's safe.
Safety should be the number one priority when vaping, otherwise what's the point? I think I'll stock with my Omni for now- no chance of anything offgassing and no electronics.
Safety should be the number one priority when vaping, otherwise what's the point? I think I'll stock with my Omni for now- no chance of anything offgassing and no electronics.
Dynavaper
Karma Farmer
Bologna
(zombie) Woof.
Yeah, but that only means that was the last time that account was logged in... I have no doubt Boundless is following this (and other threads) very closely.
It appears that the multiple reports of intense off-gassing and unpleasant smells coming from first production Tera units has become an issue that needs a resolution. We are asking that if you received a unit with these issues, refrain from using the device and email Eric@bndlstech.com. We will be asking for those units to be shipped back to us and will undergo further inspection. Boundless will do our best to get a resolution going for the customers who are experiencing reports of continuous off-gassing. Please email to begin discussion on possible short-term solutions.
We will be offering a replacement to those customers once it has been determined what the root problems are and once those issues have been fixed internally. Also, we are in contact with our manufacturer to get a better understanding of what is going on. Updates will be shared as I am updated.
Boundless Technology values all our customers and our team is aware that these are indeed serious issues. I would like to sincerely apologize, as I would have liked to comment on this situation earlier. Unfortunately, we have been exhibiting at a trade show which has delayed my response. A mass email will be sent to all pre-order customers regarding this situation with the Tera units. Please email me with any questions.
We will be offering a replacement to those customers once it has been determined what the root problems are and once those issues have been fixed internally. Also, we are in contact with our manufacturer to get a better understanding of what is going on. Updates will be shared as I am updated.
Boundless Technology values all our customers and our team is aware that these are indeed serious issues. I would like to sincerely apologize, as I would have liked to comment on this situation earlier. Unfortunately, we have been exhibiting at a trade show which has delayed my response. A mass email will be sent to all pre-order customers regarding this situation with the Tera units. Please email me with any questions.
elykpeace
exVASted
Thanks for the update
@Boundless Vape Technology
Eric! Never lost faith. Glad you guys are on top of it .. as usual.
@Boundless Vape Technology
Eric! Never lost faith. Glad you guys are on top of it .. as usual.
kuzko
Well-Known Member
What if we ordered through a retailer like PuffItUp? They said they would send me a replacement but will the replacement just have the same problem?Or Will they also be holding off on replacements until the issue is resolved?
You are correct
Problems aside, this mod can throw down. I got stupid last night without meaning to. Works quite well as an on demand for short powerful sessions.
Did not go over 380*F (probably never will with all that tape near the heater)
I am sorry what a part of the tera is built from monkey metal?
Boden
Aspie polymath
The battery door
BigJr48
Well-Known Member
Does this only apply to those who made their purchase from the Boundless website or even others who have made purchases from third party webites as well?
sammuel
Well-Known Member
It's funny but you might just be better off if you ordered from third party such as PIU or vaposhop and contact them - They have great customer service and took responsibility/accepted this fault even before Boundless did, and have already sent their customers return shipping labels etc.. While I ordered straight from Boundless and still waiting for a response from them
So I want buy me a HERBORIZER now instead of the tera...the price isn't much higher from the herborizer than the Tera if you buy a tera at vaposhop for more than 200 euros.
My swift pro hasn't enough battery capatacy so my alternate will be my portable for the next time.
Hope the Tera will be a high end device after Boundless resolved all problems.
The ALTERNATE is an great alternate again!!!
BigJr48
Well-Known Member
It's funny but you might just be better off if you ordered from third party such as PIU or vaposhop and contact them - They have great customer service and took responsibility/accepted this fault even before Boundless did, and have already sent their customers return shipping labels etc.. While I ordered straight from Boundless and still waiting for a response from them
I will be reaching out to PIU before the end of the week.
I just don't understand why a manufacturer doesn't do a burn-off to detect gasing before packaging which will avoid recalls and lost profits.
Boden is the metal for the bowl stainlesssteel or aluminum from your observations? ty again for the tear down
They actually used pretty good tape.
_______________________
@Boden @Boundless Vape Technology
So if you get air through the swivel piece with the inlet on the bottom covered then you already know you've got a faulty unit?
MonkeyMouseMountain
New Member
Thanks for the valuable reports on Tera. I have received mine yesterday and it produces the unacceptable off-gassing too. I had a high hope on this product as well so It's pretty disappointing but I wish good luck to Boundless guys to solve this problem.
Boden
Aspie polymath
Stainless
Maybe
I replaced the tape I took off with new Kapton tape and new rock wool insulation.
There seems to be several causes of the stank.
I’ll leave it to boundless to report on what went wrong. I no longer care