Wondering if anyone has had any response from Goboof yet?
I have one of their early units prior to the ones requiring software update. Until now, there has been no trouble... this past week tho I have noticed the unit beginning to act up. I am noticing inconsistencies in low/med/hi settings. It is almost as if the unit cannot sense how hot it is... for example turn on to low, green led blinks like normal and then goes solid. Turn unit off and then back on to low and the heating cycle begins all over again...blinking green led for 25 seconds and then solid. By this point the chamber has had 2 "low" heat cycles and has blackened anything loaded. I would have expected turning it on the second time, the unit would have sensed that it is heated sufficiently and start off solid green... Wondering if
@Mike M can see if his unit acts similarly? I believe we have the same "generation" of Alfa.
In addition, the control wheel has become loose to the point that it is not safe to leave in a coat pocket for fear of turning on. This has happened twice now. To top it all off, the unit will only charge to full capacity (red LED changing to green) while standing upright. Charging while lying on its side will never complete...the LED begins red but when I return to check on it has turned off.
I would like to talk to Goboof about it but still no email responses.
If I had the correct screw driver to dismantle I would attempt fixing myself...what good is a 2 year warranty if you cannot get in touch with the company...
rant complete.